This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The lock on the passenger sliding door has stopped locking the door. When all the other doors are locked the door will still open. The lock also cannot be engaged manually the lock is stuck in the unlocked position. The driver side sliding door has started to make a buzzing sound when the locks are engaged. I think this indicates that the actuator on the driver side door may also be starting to fail.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the automatic sliding door was ceased in the locked position and would not unlock manually. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
The passenger sliding door is stuck in the locked position out of nowhere. It cannot be unlocked with the buttons on the door, manually, or with the key fob. It was parked in the driveway overnight, the next morning I went to load up my kids, and it wouldn't work.
- Coeur D'alene, ID, USA
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The driver side sliding door is stuck shut! it don't work any more. Huge safety concern!!!!!!! it stopped working after I drove it. I can't even unlock the door or manually open it..
The sliding power door make laud noise when closing and opens itself, I check the problem online and I noticed it is common problem, I wonder if there was a recall ?
The rear right passenger sliding door stopped working both electronically and manually causing a partial hazard so as no one can exit/enter that door to the vehicle. It was first observed nearly 4 weeks ago when the vehicle was stationary.
Passenger sliding door lock is stuck and will not unlock with the key fob or unlock manually. Will not open at all. The poses a serious safety risk. This happened after shutting the door. The next time we went to open the door it would not unlock
Need a recall issued! 2015 Dodge Grand Caravan with sliding door issues. Lock makes loud noise when trying to unlock. Sometimes it will not unlock or lock, causing the door to work incorrectly. This is a safety issue that multiple people have encountered. There is should be a recall on this locking mechanism.
27K miles on my car. At 16K, last year, the passenger side slider door was stuck. Would not open, would not lock or unlock. Was under warranty and Dodge fixed. Now a year later, the other door is doing the same, except Dodge wants to charge me $1,468 to fix it!!! are you insane? this is obviously a failed part and should be fixed for the safety of my children!
My 2015 Grand Caravan both sliding doors were working fine, then yesterday the driver's sliding door just froze--can't open it electronically or manually. The lock is stuck in the locked position and the power door lock switch won't move that door's lock to the 'unlock' position. When you try to move the lock/unlock button/lever on that sliding door, it's stuck in the locked position--even with a bunch of force I can't move the lever to the unlocked position--I feel like I'm going to break the lever if I force it too much. So the door is basically unuseable unopenable right now. I feel it's a failure and safety issue.
On 9-22-2018. My 2015 Dodge Grand Caravan drivers rear sliding door closed like normal. Then when I tryed unlocking and opening the door would do anything the lock mechanism on it doesn't do anything tryed manually unlocking it wouldn't unlock. The door just will not open...it was stationary in park.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger side sliding door did not open manually or electronically. There were no warning indicators illuminated. The contact called clear lake Chrysler Jeep Dodge at 281-481-1000 (15711 gulf hwy, webster, tx 77598) and was informed that the actuator may need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not provided. The failure mileage was approximately 71,500.
On 2 separate occasions, while in park with the engine running, the corresponding side doors opened up when the front door was in the process of being closed. The first time this happened was on the passenger side slider, when the front door was being closed. This happened on a busy 8 lane interstate during rush hour, while parked in the breakdown lane awaiting a tow truck for our U-haul truck/trailer breakdown. I watched in horror as 3 of my 5 dogs jumped out and 1 ran into the oncoming traffic. This dog, my male collie, ran to my husband when his name was called, and just in the nick of time, as an 18 wheeler was locking up his brakes to try an avoid killing him. We managed to get the 3 dogs, unharmed, back into the van with the other 2 dogs. Another incident happened about a month later, while in park with engine running, as I was closing the drivers door, the slider door opened up, but this time there was no occupants in the back. I took the van to the local dealership service dept. And was told there were no listed recalls for this. He stated that another customer had come in complaining of the rear hatch door opening up while the van was being driven. He stated that the service technicians have to be able see the problem happening to assess the situation for repair, so he replaced the key fob stating that it could possibly be malfunctioning causing the problems, but if another incident of this sort happens, to come back. He also suggested that the child safety feature of locking the rear doors from the top buttons, be placed on when occupants are in the back.
My vehicle was struck in the drivers side door by another vehicle. The entire side of the van was affected, from the wheels to the bumpers. I feel the vehicle that struck my van was doing at least 20 mph at the time of impact and the side impact air bags did not deploy. In my research I have found that impacts from 8 to 18 mph should cause these side air bags to deploy. This is very concerning for myself and the safety of others with these types of vehicles. Chrysler had an "independent" investigator inspect the van before any repairs were completed. I was not asked to be present at the time of the inspection or given a copy of the report. I will be attempting to contact the "independent" investigator for a copy of the report but don't feel that I will have much luck. There were four children in the van along with my spouse when the accident happened and thankfully no critical injuries were sustained. I would like to know if the air bags were supposed to work. The vehicle is currently being repaired at the dealership I purchased it at.
Bought the vehicle Saturday 4/18/2015. The vehicle was taken in for wash and fill up as my wife and I signed the paperwork. Following signing paperwork we found the driver side bottom trim popped out. The clip that holds the small trim piece in was broke. Later in the day my wife got her arm pinched hard by the driver side auto closing door leaving a nasty bruise on both sides of her arm. The door hesitated to reopen and continued to close on her arm. Took van back to dealer on Monday 4/20/15 to have trim piece fixed. Found out they had to order the part. The service manager said this was not the first time they saw this issue. After looking at the popped trim piece I noticed the bottom corner of the van behind the popped trim had began to rust out with the paint chipped. Now will have to have paint and new trim piece on a brand new vehicle. Regarding the auto door closing the service manager said she was not aware of any sensitivity settings but would look into it to avoid the injury happening again.
A D V E R T I S E M E N T S
- Bismarck, ND, USA