Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: A prime example of why you should never buy the first model year of a new vehicle.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,867 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey accessories - interior problems

accessories - interior problem

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2009 Dodge Journey Owner Comments

problem #3

Nov 212013


  • 85,000 miles


Heater went out in the winter. Went to dealer and told me it was the heater core. Due to this I could not get the heater core replaced at the time because the part is on back order by 125. So this seems to be a problem with more than 1 vehicle so need to check into this more but I believe that it should be a recall part.

- Lincoln, NE, USA

problem #2

Mar 132015

Journey 6-cyl

  • miles
I received a recall notice for my vehicle back in 2013 or 2014 regarding the wireless ignition node (win) module. Chrysler recall number is: L25 NHTSA recall number is: 11V-139. Recall date is: March 1, 2011. I have had my vehicle completely shut off on several different occasions which has almost gotten me in a wreck. I have been fortunate to be able to get out of the way of traffic but the last two times this has happened I was barely able to avoid an accident. One time I was driving on a toll road in austin, Texas and going over a bridge and had to pull as close to the center cement wall as possible and restart my vehicle and hurry to get out of traffic before I was hit. This last time that it happened I was driving on my way to work on again a busy 4 lane road and was able to pull into an entrance of an apartment complex and restart my vehicle. Both times it has been a close call. My local Dodge dealership keeps telling me that there is currently no replacement part available. This is becoming very frustrating and also very scary at the same time. Can you please advise me as to when this replacement part might be available. Like it said I have.

- Temple, TX, USA

problem #1

Sep 182010

Journey 6-cyl

  • 25,600 miles
Purchased 2009 Dodge Journey in September. The first weekend after purchasing the vehicle I loaded my canoe onto the roofrack. About 45 minutes into the trip the roof rack ripped out of the roof of the vehicle. Lost the canoe luckily there was little traffic and nobody was hurt. After further inspection realized Dodge used self-tapping screws instead of bolts on the roof rack. This is a very dangerous condition. I contacted my dealership and they told me self-tapping screws is standard on all Dodge roof racks and the roof racks were not designed to carry anything besides luggage boxes. I filed a complaint with Dodge about this and they came back with the same answer over a month later. Today I received an estimate for the damage totaling just over $2700. However that is nothing compared to what could have happened if it would have broke 20 minutes earlier while I was driving faster on the interstate with heavy traffic.

- Virginia Beach, VA, USA

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