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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,554 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey brakes problems

brakes problem

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2009 Dodge Journey Owner Comments (Page 1 of 4)

problem #77

May 072016

Journey

  • miles

A D V E R T I S E M E N T S

I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years. I had to pay to have the car re-wired due to electrical problems & add a starter, replaced hoses. Shocks and ball joints. This has to be the worst vehicle ever.

- Albany, NY, USA

problem #76

Mar 292016

Journey

  • 78,000 miles
The contact owns a 2009 Dodge Journey. While driving 30 mph, the brake pedal was depressed and the vehicle vibrated severely. A loud squealing noise was heard from the two front wheels. The failure occurred constantly. In addition, fumes of smoke appeared from the two front wheels. The dealer claimed the brakes were completely new. The vehicle was taken to an independent mechanic where it was diagnosed that the rotors and brakes for the front wheels needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 78,000.

- Decatur, IL, USA

problem #75

Feb 152013

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. On several occasions, the vehicle failed to start. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The contact also stated that the brakes would wear excessively after being replaced. The contact also stated that the vehicle experienced a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 70,000.

- La Grange, MO, USA

problem #74

Feb 012016

Journey

  • 131,000 miles

A D V E R T I S E M E N T S

Brake rotors warped. Trouble stopping. Steering wheel shaking when brakes applied.

- Smyrna, GA, USA

problem #73

Jan 222016

Journey

  • 16,975 miles
We bought the car new in April of 2009. In August of 2012 brakes started acting 'sticky and jerky'. took it back to the dealership just because of the brakes (had extended warranty). We had a strong feeling it had something to do with the esp bas system. They didn't even look at it before saying ┐no┐ it wasn't the esp bas system. Through multiple dealership service visits, oil changes and such; brakes stayed constantly jerky. 2+ years ago I went into dealership for tire rotation and oil change and they told me I'd have to replace my brakes soon. Unhappy with the long wait and cost of service at the dealership I've been taking the Journey into another shop where I asked them to check my brakes and they said they were fine. Yesterday while driving approx. 35mph the esp bas lights came on and all of a sudden the brakes weren't sticky or jerky. They worked like they were supposed to in the first place. The esp bas (yellow) lights will not turn off. I know sooner or later I'll have to replace the brakes because they put such shoddy ones on at the factory, but the problem with the esp bas is a computer problem that effected the brake system and it should have been addressed by the dealership. Between the poor dismissive way the dealership handled this esp bas problem (didn┐T even test drive) and the cheap brakes Dodge installed. I will never buy a vehicle from either of them again.

- Lake Havasu City, AZ, USA

problem #72

Jan 102015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 70 mph, the vehicles power reduced without warning. In addition, the contact stated that there was an abnormal sound coming from the vehicle when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Canton, MS, USA

problem #71

May 312010

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving at various speeds, the brake pedal traveled to the floorboard when it was depressed. The accelerator pedal stiffened and prevented the vehicle from accelerating. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes, rotors, and calipers needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Ville Platte, LA, USA

problem #70

Apr 032014

Journey 4WD 6-cyl

  • 110,000 miles
Car has overheated several times. I have replaced hoses and coolant reserve tank twice temp got so hot that it melted holes in it, brakes on front hash been replaced 6 times since 2014 also replaced rotors twice replace brakes on rear twice.

- Oklahoma City, OK, USA

problem #69

Dec 152014

Journey

  • miles
Have changed brakes and rotors 3 times since owning it needs, repaired again, just repaired it last December 2014

- Hartford, MI, USA

problem #68

Nov 012015

Journey

  • 104,350 miles
While driving the car wheel will lock up and cut off. No warning I have taken it to mechanics who said nothing is wrong. I have been dealing this since I purchased the car. Also front brakes where out I recently had to change the brake caliber in the front of vehicle.

- Philadelphia, PA, USA

problem #67

Oct 152014

Journey

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While parked, the vehicle would not start without warning. The contact stated that the vehicle drove fine, but it would not restart when parked. The contact was able to restart the vehicle, but the failure recurred. The contact also stated that the brake pads and rotors were wearing down faster than normal. The vehicle was taken to a dealer where it could not be diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Plymouth, IA, USA

problem #66

Sep 012015

Journey

  • 17,000 miles
My 2009 Dodge Journey has less than 18000 miles on it, I drive a total of 9-10 miles both ways to work. I've had to replace the brakes twice for rusting out. Peeved at the tech's comment "you don't drive it enough" as if I am stupid woman. In 2010 I ask for my tires to be checked cause they were constantly low, looking at my invoice from 1/18/10 I asked for them to be checked and all they did was correct pressure. Now I hear about these stems prematurely cracking and after just buying my first replacement set of tires was told, 3 of the stems are cracked and they (tire dealer, not car dealer) couldn't replace cause they have some sensor chip in them. In addition, the tires would consistently lose pressure until the stems are replaced.

- Lansing, MI, USA

problem #65

Oct 062015

Journey

  • 144,000 miles
I am having to turn the rotors and replace the brakes frequently.

- Middlesboro, KY, USA

problem #64

Oct 062015

Journey

  • 102,314 miles
I was driving to exit the hospital when for the 4th time since I've had the Dodge the breaks went completely out then locked up a loud noise was heard and the back tires locked up with the breaks. I've changed them 4 times in the 6 months I've had the car, they get fixed and 2 weeks later the breaks are bad again. It's very dangerous if I were on the highway it would have caused a accident. This car was poorly made especially the breaks.

- Duncansville, PA, USA

problem #63

Aug 122015

Journey

  • 55,266 miles
The contact owns a 2009 Dodge Journey. While driving 30 mph, the brake pedal was depressed with excessive force in order for the brakes to respond. The vehicle was taken to a dealer where it was diagnosed that the power transfer unit assembly fractured causing the master cylinder to fail. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 55,266.

- St Thomas , VI, USA

problem #62

Mar 132013

Journey

  • 34,903 miles
The contact owns a 2009 Dodge Journey. The contact stated that the rotors, calipers, transfer case, and front passenger seat sensor caught fire, the vehicle also experienced a loss of power. The vehicle was taken to an independent mechanic where the technician diagnosed that the brake rotors and the brake caliper were defective and needed to be replaced. The vehicle was repaired. The contact also had the vehicle repaired at the dealer for the transfer case malfunction. Upon inspection for the seat sensor failure, the contact noticed that a rubber boot was not installed, which resulted in the insulation igniting. The contact extinguished the flames and placed electrical tape at the end of the wire. The vehicle was able to be restarted after numerous attempts. The tire sensor also malfunctioned, which resulted in the tire constantly going flat. The contact received notification of NHTSA campaign number: 14373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The failure mileage was 34,903.

- Salem, SC, USA

problem #61

Nov 222012

Journey

  • 78,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the brakes and rotors were abnormally worn. The contact replaced the brakes and rotors, but the failure recurred in less than a year after the repairs were performed. The contact also stated that the vehicle jerked forward intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.

- Walton, KY, USA

problem #60

Mar 012009

Journey

  • 17,000 miles
The contact owns a 2009 Dodge Journey. While driving various speeds, the contact heard an abnormal noise when the brake pedal was depressed. The failure occurred on multiple occasions. The contact also stated that the brakes failed to stop the vehicle immediately when the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the brakes and the rotors needed to be replaced. The vehicle was repaired however, after a short period of time the failure recurred multiple times. Additionally, the tires were replaced multiple times due to the continuous failures. The contact received NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.

- Land O Lakes, FL, USA

problem #59

Dec 082014

Journey

  • 65,000 miles
The contact owns a 2009 Dodge Journey. After the vehicle was repaired according to an unknown manufacturer recall related to the wireless ignition ring, the ABS light and traction control light illuminated on the instrument panel. The contact stated that the vehicle would not start unless it was in the neutral position. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 65,000.

- Vaga Baja, PR, USA

problem #58

Mar 072012

Journey 6-cyl

  • 24,000 miles
The brakes made a squealing nose they replaced brakes under warranty.

- Birch Run, MI, USA

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