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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,516 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey brakes problems

brakes problem

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2009 Dodge Journey Owner Comments (Page 1 of 3)

problem #54

Nov 172011

Journey

  • 40,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving approximately 10 mph, the contact heard an abnormal sound coming from the brakes. The dealer replaced the brakes, but the failure recurred after the vehicle was driven 11,000 miles. The brakes were replaced again, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

- West Plains , MO, USA

problem #53

Apr 212014

Journey

  • 116,500 miles
We bought this vehicle in April of 2014 with approximately 116,000 miles on it. The day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. I have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. It has a brand new key fob (bought and programmed by a Dodge dealership when we purchased the vehicle). It has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). I have been in a Dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. When we attempt to start the car, all we will get is a click. All of the lights, radio, etc work just fine, but it will not start. Sometimes it takes two or three attempts to start. Sometimes it is well over an hour. We are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. This is extremely concerning to me, given that the issue could cause my vehicle to shut down while I am driving at high speeds on the highway with my children. We also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. Please investigate this issue. We can't get a straight answer from Dodge as to what could be the issue. I am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. It is unsafe. Thank you

- Cosby, MO, USA

problem #52

Sep 302010

Journey

  • 21,000 miles
The 2009 Dodge Journey brake pads and rotors wearout prematurely and create a safety hazard. I believe that the brakes are under-designed for the vehicle weight and should be redisgned and replaced under recall. I am a very conservative driver yet still have to replace the pads and rotors evry 20,000 to 24,000 miles.

- Concord, NC, USA

problem #51

Apr 012010

Journey

  • 25,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated while driving approximately 30 mph, when the brakes were depressed, the steering wheel was shaking and the brakes would not stop the vehicle immediately. The contact stated they had also noticed when the vehicle was shifted into gear the vehicle shuddered. The problem recurred multiple times. The contact had taken the vehicle to the dealer for the diagnosis and stated that the brakes needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure and the approximate failure mileage was 25,000. The VIN was unavailable.

- Chicago, IL, USA

problem #50

Aug 222014

Journey

  • 101,000 miles
I purchased the car in January of 2014 from a used car lot (which I will never do again) and it was sold with transmission leaks. I just found this out after taking the car in for a hole in one of the coolant hoses less than a month ago because it wasn't leaking on the ground. I started hearing a grinding, squeaking and ticking sound that my mechanic couldn't figure out. I just had the breaks done so they are essentially brand new. I had to have the tires replaced because they were worn to the thread. Going up a hill yesterday, I heard a loud noise and then the car wouldn't move. This left me in the middle of the road blocking traffic with 5 children in the car. Turns out there's a cracked transfer case. Sounds like there are many others like me out there having similar problems with this particular year make and model and a recall is in order....again!!!!

- San Francisco, CA, USA

problem #49

Jan 012010

Journey

  • 36,000 miles
Rotors and brakes went out at 36,000 and had to be replaced due to being too small for the vehicle. Of course this was just out side of warranty. Recall was called after we replaced them. Went out again at 45,000 and again at 85,000. I had a knocking noise from under neath and took it in and it was covered under power train. Had to take it in again at 40,000 knocking noise again and luckily it covered under power train. At 45,000 my Journey wouldn't start and just didn't know when it would start 30 minutes to an hour. This has happened several times and was told it was the key ignition control and that they are back logged and couldn't replace it but charged $100 for diagnostic again and have had to take it in again since. At 75,000 I was left stranded due to over heating and had to take it in again and it was the temperature control sensor. Brakes went out again at 95,000 and now at 107,00 the check engine light is on and did a diagnostic and it's the throttle runner control is stuck open and unable to get it in until a week later due to the dealer to busy. I think this has gone on to long with these Dodge Journeys and it's time for some recalls on them. I will never but a Dodge again!

- Ellabell, GA, USA

problem #48

Jul 182012

Journey

  • 90,000 miles

A D V E R T I S E M E N T S

The brakes and rotors have needed to have work several times and needs to be taken in for the same thing about every 2-4 months. This is a manufacturer defect per the manufacturer.

- Silverton, OR, USA

problem #47

Jul 012011

Journey

  • 33,000 miles
I was driving there was a loud pop, I didn't know what it was until I tried to stop. I barely had any brakes the brake pad had broken so I had to have brakes put on it. I had just purchased the vehicle already having to put brakes on at 33000 miles I thought something may be wrong but didn't know for sure. Ever since then I have to put brakes every 3000 miles and rotors too some times. Something needs to be done about this before someone gets hurt or killed, I know there have been several complaints about them.

- Newbern, TN, USA

problem #46

Jun 082011

Journey

  • 38,000 miles
My vehicle has less than 90000 miles and I've put 4 sets of brakes and rotors on it. I've also had numerous problems with it not wanting to start while the battery test out perfect. I have put 3 sets of tires on it, and the transmission is shifting hard a lot of the time also.it's a shame people have to die before Y'all recall vehicles.

- Blytheville, AR, USA

problem #45

Jul 022013

Journey

  • 13,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to accelerate. Also, the contact indicated that the brake pedal had to be pressed multiple times in order to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 13,000.

- Plantersville, AL, USA

problem #44

Dec 162013

Journey

  • 55,000 miles

A D V E R T I S E M E N T S

Before buying this car in 2013 we took it on a test drive. We noticed that the brakes were not working properly. Upon inspection the brakes had litterally crumbled apart and the dealer said they would replace at no cost to us and that we shouldn't let that discourage us from this purchase. In addition, we noticed that the transmission seemed to shift abnormally fast and hard. Again like with the brakes we expressed our concern before we purchased. The salesperson then responded by saying that was how those cars are and that they would reset the transmission for us. They did this at the same time they replaced all brake parts. Progressively over the next few months the issues with the transmission worsened. It stalled in reverse several times. It also shifted from 1st to 2nd in less than 3 seconds and increasingly hard as well and once it hits third it loses power. I merged onto the interstate the other day and the rpms were above 6 before it finally decided to shift. At this point the car had less than 70,000 miles on it and we took it to the dealer to find out the the transmission needed replaced. I knew it needed that before we bought it, they just waited until it became an issue. Now we were told the transmission was actually missing teeth. I am so angry because I purchased this car and have 5 years of payments to make and 6 months in it needs a transmission. I believe this is a defect in the manufacture of this vehicle in addition to the brakes. This is not fair to the american people who want to buy an american car to later find out it was actually manufactured in Mexico for "affordability".

- Waverly, IL, USA

problem #43

Mar 192010

Journey

  • miles
At 19,000 mile I had to replace the brakes, then another 41,000 replace brakes, at 66,000 replace brakes, and rear brakes looked up at the cost of $650. Replacing brakes 90,000 again!! this has been the most expensive "family car" I have ever owned. Tires- I have had 4 sets of tires!! they only made one tire (kumo) for a 19" rim at a costly expense. Now Goodyear makes a tire that is a better grade. I have had more money in this car than its worth. Never will buy a Dodge again. They cut a lot of cost building this car!! as advertised as a family vehicle!! what a joke!!

- Pickerington, OH, USA

problem #42

Dec 172012

Journey

  • 54,390 miles
We bought the Dodge Journey in Dec 2012 3 weeks or so later I returned to dealership with a clicking sound when I moved the steering wheel that the front end was shaking and that there was a load roar long story short every 6 months rotors brakes tires are having to be replaced and I guess what really set things more in motion was Jan 21 2014 while traveling down the interstate to take a sick child to the dr the left front tire valve steam blew out my husband got the car off the road only to jack it up to change tire when the weight of the vehicle bent the jack causing it to fall almost on my husbands foot, we bought this car because it was a V6 and had the room we need to travel to dr appts with our special needs child because we have to travel so far I have had nothing but trouble the dealership after a fight agreed to put new brakes the machined the rotors and said the steering was a Dodge thing nothing to worry about only the load clicking when pulling in or out of a parking space and the roar in the front they claim is the raos and they also at this time put 4 new tires on the car now mind you this was all done 7/6/13 and they done all of this when they purchased the car in 11/20/12 and when I go back in to the car fax every 6 months the breaks rotors and tires have to be replaced. Now here it is 6 months later for us and blow out also we just changes the rotors and brakes on the 11 of this month so see the 6 month deal with this car and when searching other complaints I am finding the same problem I have contacted Chrysler and they say call my dealership I informed [xxx] at Chrysler it was not the dealerships problem they didn't make the car. It is a death trap there are so many more issues with this car but the deadly ones are the tires blowing out the brakes crumbling and the rotors wearing out with in 6 months thank U and I so hope that someone can help us. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hillsville , VA, USA

problem #41

May 132010

Journey 6-cyl

  • 22,000 miles
The brakes on this vehicle do not work. Every single year, for the past 4 years, I have had to purchase a new brake system for this car at a cost of hundreds of dollars. Dodge and the dealer are aware of the problems but they refuse to recognize it. This is my son's car and I don't feel safe having him drive it. I purchased a lemon!

- Tallahassee, FL, USA

problem #40

Dec 032013

Journey 6-cyl

  • miles
Brakes were not working like they should going down a hill. Tried to slow down and stop and I keep going. Brake light came on!

- Kennesaw, GA, USA

problem #39

Aug 192010

Journey 6-cyl

  • 15,143 miles
The brake and rotor system on my car have prematurely worn down to the point of replacement at least 5 or 6 times in the 3-4 years I have owned this vehicle. This is a very well known issue with the Dodge Journey, and they refuse to do anything about it.

- Gardena, CA, USA

problem #38

Jul 272010

Journey

  • miles
Calipers stuck wearing out brake pads and warping rotors.

- Mechanicsburg, IL, USA

problem #37

Jun 112009

Journey 6-cyl

  • 34,500 miles
3 months after I purchased my used 09 Dodge Journey I have had to replace the brake pads every 2 to 3 months. I would take it to the Dodge dealer and it was under warranty and they would tell me my brakes were like brand new. I am still replacing pads every 2 to 3 months. I think Dodge should recall this car and fix the brakes.

- Loami, IL, USA

problem #36

May 102010

Journey

  • 20,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that at 20,000 miles the brakes and rotors had to be replaced. The dealer informed the contact that the brakes and rotors were too small for use on the vehicle. The contact stated that over the next 40,000 miles, the brakes had been replaced 3 times and the rotors once. The dealer did not have an explanation for the second failure of the rotors. The VIN was not available. The failure mileage was 20,000 and the current mileage was 60,000.

- Southbury, CT, USA

problem #35

Jul 222013

Journey 6-cyl

  • 74,000 miles
Upon doing routine brake inspection found both rear calipers to be not working and seized up.

- Springfield, OH, USA

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