Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,783 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey brakes problems

brakes problem

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2009 Dodge Journey Owner Comments

problem #9

Mar 182009

Journey

  • 30,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the driver side brake pad detached from the vehicle without warning. The vehicle veered to the left and the contact managed to stop the vehicle with the remaining three brake pads. The vehicle was towed to the contact's residence and all four brake pads were replaced. Three months later, the brake pads needed to be replaced again, as well as the rotors. The brake pads were replaced eleven times. The vehicle was not diagnosed or successfully repaired. The manufacturer was not notified. The failure mileage was 30,000.

- Intersection City, FL, USA

problem #8

Aug 172011

Journey 6-cyl

  • 60,000 miles
Braking system of 2009 Dodge Journey is defective, replaced once and replacing again as rotors are warping due to thin material. If I do not pay to replace the rotors, I will certainly lose control of the vehicle if I need to make immediate stop because the vehicle shakes violently when braking. Dodge is making no effort to recall or repair the faulty rotors and there is no other manufacturer that makes rotors for this vehicle.

- Hobbsville, NC, USA

problem #7

Apr 012010

Journey 6-cyl

  • 21,000 miles
Front rotors and front and rear brakes all had to be changed at 21,000 miles and again at 31,000 miles. Now rotors require turning again due to pulsation.

- Lafayette, LA, USA

problem #6

Oct 142010

Journey 4-cyl

  • 27,180 miles

A D V E R T I S E M E N T S

Purchased our 2009 Journey in the summer of ¿09. I live in the country and drive approximately 25 miles to and from work, with only 4 stop lights between. At 27K miles we had to hve the front brakes and rotors replaced. Suddenly one day without any sort of warning it sounded like my front end had fallen off when I came to a stop. The noise was so bad that I pulled to the side and put my hazards on honestly thought it was an enginge issue because the noise and shake was so horrible. Husband came and drove it to the dealership. Found out that we were metal on metal the front brakes and rotors needed to be replaced rear were just fine. Dealership tried to tell us this is normal and that it was in the milage range to need this work done. Told them they were crazy¿this was the 9th Dodge vehicle we had owned and never had we had an issue like this. They ended up comping the rotors for us but we needed to pay for brakes. Dodge came along in June of 2011 and reimbursed us for the brake repair. Now 15K miles later I suddenly had the same horrible noise but in the rear of the vehicle. Took it to the dealearship and what do you know the rear brakes and rotors need to be replaced. Called Chrysler this morning, waiting to see what comes of it.

- Eagle, WI, USA

problem #5

Jun 072010

Journey

  • 16,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that as she was attempting to stop, the vehicle did not respond immediately. She felt a shimmy in the steering wheel and had to pump the brakes to get the vehicle to stop. The vehicle was taken to an authorized dealership where the contact was informed that the rotors needed to be turned. The vehicle was taken to a repair center where she was informed that there was nothing left of the front brakes. The brakes were replaced at the repair center. The contact called the manufacturer who stated that they would reimburse her for the repair. The current and failure mileages were approximately 16,000.

- Winter Haven, FL, USA

problem #4

May 012009

Journey

  • 20,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 35 mph, the brakes made a grinding noise and failed to stop the vehicle when they were applied. The vehicle was taken to an authorized dealer where the brake pads and rotors were replaced at 20,000 miles. A year later, the failure reccurred. The contact called the manufacturer and was told that they would return her call. The failure mileage was approximately 20,000. The current mileage was approximately 50,000.

- Londonderry , NH, USA

problem #3

Jun 142009

Journey

  • 98,890 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving at approximately 25 mph, the brakes began to grind. The vehicle was taken to an authorized dealership where the rotors were turned and the disc pads replaced. The brakes continued to grind so the vehicle was taken back to the dealership where the rotors were turned and disc pads replaced again. The brakes continued to grind and the contact planned to take the vehicle back to the dealership at the time of the complaint. The failure mileage was approximately 98,890.

- Fairfield, CA, USA

problem #2

Feb 052010

Journey

  • 19,200 miles
Contact owns a 2009 Dodge Journey. The contact stated the vehicle started to make a metal on metal grinding noise while driving 35mph. She took the vehicle to the dealer and was told that the brakes were completely warn down. The dealer had to replace the brakes pads and the rotors. The contact stated the failure happened in just one day, there was no previous noise or warning. The dealer told her that her back brakes needed to be replaced. The failure mileage 19,200. The current mileage was 19,600.

- Portlant, CT, USA

problem #1

Sep 232009

Journey

  • 20,780 miles
The contact owns a 2009 Dodge Journey. The contact stated that during routine inspection a technician concluded that the front brake system including the rotors needed to be replaced. He then added that there was only 25 % left on the rear brake pads. He is in the process of having the vehicle repaired. The current and failure mileages were 20,780.

- Branford, CT, USA

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