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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 12 of 32)

« Read the previous 20 complaints

problem #401

Jun 142013

Journey

  • 85,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving at 20 mph, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 85,000.

- Sanger, CA, USA

problem #400

Jul 242014

Journey

  • 53,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start until after several attempts without warning. The failure recurred on several occasions. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch sensor was faulty and needed to be repaired. The vehicle was repaired but the failure persisted. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer was not made aware of the failure. The approximate failure mileage was 53,000. MA 10/23/15

- Beaver, WV, USA

problem #399

Apr 012015

Journey

  • 67,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. In addition, the vehicle stalled several times without warning. The vehicle was towed to the dealer where it remained for approximately two weeks and the technician was unable to replicate the failure. The vehicle was included in NHTSA campaign id number: 14V373000 (electrical system) but was unable to be repaired under the recall remedy due to the part not being available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.

- Beachwood, OH, USA

problem #398

Jun 032015

Journey

  • miles

A D V E R T I S E M E N T S

2009 Dodge Journey. Consumer writes in regards to replacement parts not available to complete wireless ignition node module recall repairs. Recall # 14V373000.

- Centerville, OH, USA

problem #397

Aug 152013

Journey 4-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. After numerous attempts, the vehicle would occasionally start. The key became stuck in the acc mode. The contact had to disconnect the battery to prevent the battery from draining. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact may need to have the vehicle towed to the dealer due to the failure. The approximate failure mileage was 80,000. MA 10/6

- Napoleon, MO, USA

problem #396

Jun 072012

Journey

  • 30,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Dallas, GA, USA

problem #395

Jun 012015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Bronx, NY, USA

problem #394

May 032015

Journey

  • 137,870 miles
The contact owns a 2009 Dodge Journey. While driving approximately 35 mph, the vehicle stalled. The vehicle was towed back to the contacts residence. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 137,870.

- Candor, NC, USA

problem #393

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. While driving at approximately 70 mph, the engine stalled without warning. The vehicle was able to restart after ten minutes. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

- Morrow, GA, USA

problem #392

May 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Huntsville, TX, USA

problem #391

Aug 012014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Dillon, MT, USA

problem #390

Dec 182013

Journey

  • 99,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 20 mph, the vehicle stalled. The vehicle was able to be restarted, but the failure recurred. The contact also stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 99,000.

- Centralia, WA, USA

problem #389

Jun 102015

Journey

  • 83,200 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled without warning. The vehicle was able to be restarted. The dealer was notified of the failure and was unable to provide the part to schedule the recall repair appointment. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer and manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The approximate failure mileage was 83,200.

- Portsmouth, VA, USA

problem #388

Apr 142015

Journey

  • 104,879 miles
The contact owns a 2009 Dodge Journey. While driving approximately 35 mph, the seat warning light illuminated. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 104,879. The VIN was not available. Updated 09/18/15 updated 3/23/2016

- Richmond, VA, USA

problem #387

Jul 102015

Journey

  • 85,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 20 mph on a local road, the vehicle began to lose power. The contact swerved to the side of the road to avoid an oncoming vehicle. The dealer confirmed that the ignition switch needed to be replaced. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.

- Sheboygan, WI, USA

problem #386

Nov 012014

Journey

  • 50,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that it took several attempts to start the vehicle. The failure recurred on several occasions until the vehicle would no longer start. The vehicle was not taken to the dealer or diagnosed. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

- Detroit, MI, USA

problem #385

Jul 152009

Journey

  • 800 miles
The contact owns a 2009 Dodge Journey. The contact stated that when the key was inserted in the ignition switch, it failed to turn. The contact was able to start the engine after multiple attempts. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to repair the recall was unavailable. The manufacturer was not made aware of the issue. The approximate failure mileage was 800.

- Ortonvile, MI, USA

problem #384

Jun 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.

- Gaffney, SC, USA

problem #383

May 122015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- New Windsor, NY, USA

problem #382

Jul 082015

Journey

  • 32,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 45 mph, there was excessive hesitation and the brake pedal was depressed. The engine and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the electronic control module and sensor would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.

- New York, NY, USA

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