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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 16 of 32)

« Read the previous 20 complaints

problem #321

Oct 182014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The contact called two different dealers who stated that the part was not available and waited for longer than six months for the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Raleigh, NC, USA

problem #320

Jun 302014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of nhsta campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- St Louis, MO, USA

problem #319

Oct 032014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the vehicle was difficult to start. The dealer was made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.

- St. Charles, MO, USA

problem #318

Jul 152014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed was not available to schedule a recall repair within a reasonable timeframe for an extended period of time. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Columbia Station , OH, USA

problem #317

Jun 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.

- Sour Lake, TX, USA

problem #316

Jun 262014

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/21/15 the consumer received the recall notice, over a year ago. Updated 08/06/15

- Manchester, MI, USA

problem #315

Jan 142015

Journey

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving at low speeds and attempting to park, the vehicle stalled. The vehicle was able to restart and resumed normal operation. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Houston, TX, USA

problem #314

Jun 022015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Walnut, MS, USA

problem #313

Jun 022015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Plymouth , PA, USA

problem #312

Jun 022015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Centerville, OH, USA

problem #311

Jun 022015

Journey

  • miles

A D V E R T I S E M E N T S

I was given a recall notice that states "if your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a complaint. Dealer said that it will probably take 6 to 8 weeks to get the part. The post card warning states "this could cause unintended engine shut off and increase the risk of a crash." So...6 to 8 weeks of gambling with this problem. Dealer said there isn't a replacement car to drive in the interim. Tried to call your hotline numerous times with various results but never was able to get through! very frustrating.

- Centerville, OH, USA

problem #310

Aug 012014

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to parts unavailable to complete wireless ignition node module detents recall notice. Recall # 14V373000. The consumer stated it has been over a year, since the dealer promised to repair his vehicle. Updated 09/21/15.

- Perrysburg, OH, USA

problem #309

May 292015

Journey

  • 119,000 miles
The contact owns a 2009 Dodge Journey. While idling at a traffic light, the traction control warning indicator illuminated and the vehicle shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 119,000.

- Camden, NJ, USA

problem #308

May 292015

Journey

  • miles
The contact owns a 2009 Dodge Journey. While stopped, the vehicle stalled without warning. The contact stated that the failure occurred after the vehicle was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Camden , NJ, USA

problem #307

May 202015

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The dealer stated that the vehicle was included in NHTSA campaign number: 14V373000 (electrical system), but was unable to determine when the part would become available to schedule the recall repair. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 8/10/15

- Roseville, CA, USA

problem #306

Feb 022015

Journey

  • 50,000 miles
My cars check engine light came on, had it hooked up to a find out what the code was. Came back the tipm was defected. Since I purchased this car back in 2010 I have had recurring problems with the car not starting at will. Sometimes after sitting for an undisclosed time it will restart only to shut it off and have it happen again. I was told the tipm may very well be responsible for the problem. After contacting Chrysler they stated they have no knowledge of the issue

- Palos Hills, IL, USA

problem #305

Dec 012014

Journey

  • 55,000 miles
The contact owns a 2009 Dodge Journey. While in park, the vehicle failed to start and the key remained in the off position. The vehicle was taken to multiple dealers who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 55,000.

- Mulberry, FL, USA

problem #304

Dec 032014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Broomall, PA, USA

problem #303

May 152014

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. While driving at 20 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 11V139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- Fort Worth , TX, USA

problem #302

Jun 162011

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Orland Park, IL, USA

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