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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 19 of 32)

« Read the previous 20 complaints

problem #261

Apr 012012

Journey

  • Automatic transmission
  • 20,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start until after several attempts. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 20,000. Updated 4/15/15

- Bloomington, MN, USA

problem #260

Oct 092014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Raleigh, NC, USA

problem #259

Dec 202013

Journey

  • 100 miles
The contact owns a 2009 Dodge Journey. The contact stated that the service engine warning light illuminated on several occasions and the vehicle shook violently while driving. The contact also stated that the vehicle stalled without warning. After several attempts, the vehicle was able to restart but the failure recurred. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) but the part was not available for an extended period of time. The vehicle was taken to the dealer on over three occasions where the failure was unable to be replicated. In addition, the contact stated that the key failed to turn in the ignition switch to start the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 100. Updated 8/27/15

- Victorville, CA, USA

problem #258

Mar 122015

Journey 6-cyl

  • 90,000 miles

A D V E R T I S E M E N T S

Ignition will shut off while driving. Also dashboard will read bad key and refuse to start. Chrysler states that it is part of recall L25 but the part is unavailable. In the meantime my car is a paperweight that I can't drive. They have no date on when parts will be available. What is my recourse?

- Denver, CO, USA

problem #257

Nov 052014

Journey

  • 75,000 miles
The contact owns a 2009 Dodge Journey. While starting the vehicle, the key remained in between the on and the accessory position before the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 11V139000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

- Rochester, MN, USA

problem #256

Mar 122015

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/21/15

- Palatine, IL, USA

problem #255

Mar 022015

Journey 4-cyl

  • miles

A D V E R T I S E M E N T S

2009 Dodge Journey. Consumer writes in regards to the wireless ignition node module detents recall notice. The consumer has been unsuccessful at getting the dealer to comply with the recall. Recall # 14V373000.

- Bakersfield, CA, USA

problem #254

Nov 242014

Journey

  • 83,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 20 mph, the vehicle stalled without warning. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system). However, the parts to do the repair were unavailable. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

- North Providence , RI, USA

problem #253

Mar 152013

Journey 6-cyl

  • miles
I own a 2009 Dodge Journey. And received recall notification L25 / NHTSA 14V-373 however the part to do the repair was not available. I think that the manufacturer had far exceeded a reasonable amount of time. I have experienced the failure in several incidents of car not starting, fortunately, there have been no wrecks yet. I've been on phone for over an hour trying to get someone to answer my call from Chrysler customer service 1-800-853-1403. I want something done and I want it done now, before someone gets injured due to this lack of action from Chrysler!

- Piney Flats, TN, USA

problem #252

Mar 032015

Journey

  • 94,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The vehicle was not taken in for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was apart of NHTSA campaign number: 11V139000 (electrical system) however, the parts needed were not available according to the dealer. The vehicle was not repaired. The failure mileage was 94,000.

- Calvert City , KY, USA

problem #251

Mar 112015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure.

- Wilmington, DE, USA

problem #250

Feb 262015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.

- Castrol, CA, USA

problem #249

Mar 022015

Journey 4-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to wireless ignition node module detents recall notice issue. The consumer received a recall 14V373000 last summer, and is waiting for a follow-up notice. The dealer informed the consumer, the parts were not available. Updated 11/24/15.

- Titusville, FL, USA

problem #248

Mar 062015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.....updated 07/22/15

- Fall String, TX, USA

problem #247

Jun 302014

Journey 6-cyl

  • miles
Received recall LH/NHTSA 14V-373 for wireless ignition node module detents. Dealer has never been unable to get recall parts to permanently correct. Please advise asap as we would still like to correct this situation as soon as possible.

- Denton, TX, USA

problem #246

Mar 052015

Journey 4-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/5/15 updated 05/12/15

- Lake Ronkonkoma, NY, USA

problem #245

Mar 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.

- St Joseph, MO, USA

problem #244

Apr 092011

Journey

  • miles
The contact owns a 2009 Dodge Journey. While driving at various speeds, the vehicle stalled without any warning. The vehicle was able to restart. The failure recurred numerous times. The contact mentioned that the vehicle was previously taken to a dealer where the failure was unable to be determined. The contact referenced NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Burlington, NJ, USA

problem #243

Nov 052014

Journey

  • 110,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 5 mph over a pothole, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was able to restart. The contact received notification on NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000. The VIN was unavailable.

- Seward, PA, USA

problem #242

Nov 112014

Journey

  • 73,000 miles
After starting up the vehicle, the radio and information display will not function at all. When the vehicle is then shut off the battery will drain rather quickly( within 8 hours) and kill the battery. If the battery is disconnected and then reconnected the radio and display will then work. This happens frequently depending on how many time the vehicle is started and stopped.my mechanic has traced it to the tipm, totally integrated power module.

- Scranton, PA, USA

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