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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 21 of 32)

« Read the previous 20 complaints

problem #221

Dec 082014

Journey

  • 53,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the vehicle failed to start and the failure recurred on multiple occasions. The contact stated that the vehicle was towed to an independent mechanic. The technician diagnosed that the ignition switch failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

- Inverness, FL, USA

problem #220

Aug 112014

Journey

  • 50,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 15 mph, the air bag warning indicator illuminated. The failure recurred on multiple occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The approximate failure mileage was 50,000.

- Refugio, TX, USA

problem #219

Nov 222014

Journey 6-cyl

  • miles
My 2009 Dodge Journey has been to rick hendricks Jeep Chrysler Dodge Ram at least 3 times to repair the recalled ignition part. I believe the first time it was taken in was November 22 and they stated the parts were not released yet for the repair. They than called me back two more times stating the parts were in but they weren't. my last visit was on December 20 and after 5 hours of waiting I was told the parts were still not in. I have wasted 15 hours in waiting and gas for two cars. They told me they would call me when the part comes in but no phone call yet.

- Goose Creek, SC, USA

problem #218

Oct 102014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn in order to start the vehicle. The contact received notification of NHTSA campaign id number: 11V139000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the failure. The failure mileage was not available.

- New Hartford, NY, USA

problem #217

Oct 122013

Journey 6-cyl

  • 53,000 miles
We have had many problems with this SUV. Elect. And mech. The engine will just shut off. Several lights stay on. The dealer claims that they fixed the ignition switch a few mths. Ago but they did not. Every time it has been in the dealer to find what was wrong, they could not find anything. For example we the battery and less than a year later the battery is dead something electrical is draining the battery, the are many other problems with this car.

- Toledo, OH, USA

problem #216

Sep 112014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of aware of failure. The contact had not experience a failure.

- Maccob, MI, USA

problem #215

Dec 132014

Journey

  • 136,000 miles

A D V E R T I S E M E N T S

I was driving approximately 10-15 mph when my car suddenly shut-off and would not restart. It has a recall for the win module but the dealer does not have the parts to fix it. It is currently at the dealer being looked at. This car has been nothing but trouble from the beginning. I have been thru more sets of brake pads and rotors than I ever thought possible. Not to mention all the times it was towed to dealer because it would not start and was told every time that nothing was wrong with it. It is a know problem which they will not fix. I have also have numerous electrical issues inside the car. These cars are worthless.

- Longview, TX, USA

problem #214

Oct 142014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Simpsonville, SC, USA

problem #213

Jan 092015

Journey 6-cyl

  • miles
I currently own a 2009 Dodge Journey, the driver side master power switch stopped working. The entire power switch is not inoperable. The driver side mirrors, car locks are currently are not working but the back windows are working. The driver side heat vent blows cold air while the driver side blows hot air. I currently am awaiting supplies for a current recall so begin to research these two concerns. I find that over 46, 500 people have experienced the master power switch suddenly becoming inoperable with a previous recall correcting this issue. I contacted Chrysler to inquire about getting this recall done while placing my car in the shop for the current outstanding recall. I was told that my car was made two months after the recall period meaning that I would have to pay for those repairs out of pocket.

- Douglasville, GA, USA

problem #212

Jan 212015

Journey

  • 60,000 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. Also, the contact stated that the vehicle failed to start. The vehicle was not repaired. The approximate failure mileage was 60,000.

- Butler, OH, USA

problem #211

Jan 212015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cincinnati, OH, USA

problem #210

Oct 152014

Journey

  • miles
The contact owns a 2009 Chrysler Journey. The contact received a recall notification for NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available. Updated 03/24/15

- Toledo, OH, USA

problem #209

Oct 062014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign id number: 11V139000 (electrical system) and stated that the part was not available for several months. The dealer placed the contact on a waiting list and did not give a specific date for when the part would become available. The manufacturer was notified of the issue. The contact did not experience a failure.

- Jackson, CA, USA

problem #208

Jan 092015

Journey 6-cyl

  • 86,000 miles
Vehicle battery drained. Replaced battery and wipers stayed on continuously. Multi function switch was inoperative which controls the turn signals, high and low beam, and fog lights. Factory navigation with surrounding area caught fire with no key in the ignition while car was parked in driveway resulting in total loss of vehicle.

- Pace, FL, USA

problem #207

Jan 152015

Journey 6-cyl

  • 71,812 miles
The contact owns a 2009 Dodge Journey. While driving 65 mph, the vehicle stalled without warning on several occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 71,812. Updated 03/17/15 updated 10/15/2015

- Rochester, NY, USA

problem #206

Jun 182014

Journey

  • 120,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 40-60 mph and attempting to decelerate, the vehicle stalled. The vehicle was able to restart. The contact also received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) but the part was not available to perform the recall remedy. The contact mentioned that the ignition key was the only item in the key ring. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

- Kansas City , KS, USA

problem #205

Jan 092015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Cedar Rapids, IA, USA

problem #204

Nov 072014

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 45 mph, the vehicle stalled without warning. The vehicle was able to restart. The contact was informed of NHTSA campaign number: 11V139000 (electrical system) but the part was not available for the recall repair. The failure recurred multiple times. The manufacturer was notified of the failure. The contact stated that manufacturer exceeded a reasonable amount of time for the recall remedy. The approximate failure mileage was 80,000.

- Coventry , RI, USA

problem #203

Jan 072015

Journey

  • miles
TL-the contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Djr updated 3/4/15

- Devils Lake, ND, USA

problem #202

Sep 012014

Journey

  • 43,000 miles
The contact owns a 2009 Dodge Journey. The contact stated while driving approximately 35 mph, the vehicle stalled without warning. The vehicle was able to restart after the key was removed and reinserted into the ignition. The contact replaced the battery, but the failure persisted. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system); however, the part needed to do the repair was unavailable. The manufacturer was made aware of the failure. The approximate failure mileage was 43,000.

- Detroit, MI, USA

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