CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,306 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 23 of 32)

« Read the previous 20 complaints

problem #185

Nov 242014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.

- Birmingham, AL, USA

problem #184

Nov 132014

Journey 4WD 4-cyl

  • 90,000 miles
On four separate occasions, I attempted to start my vehicle (all lights, radio work) and only hear clicks of the starter and the vehicle did not start. On the second occasion, the vehicle finally started after approximately thirty minutes. I took the Journey to an auto center and they tested the battery, which was registering at 490 cca and they suggested I get a battery soon. On the third occasion, I went to pick my wife up from a doctors appointment and stopped the Journey for less than five minutes. I attempted to start the Journey and it did not start for over 30 minutes. I attempted to have the vehicle jump started; however, after three separate vehicles attempted to jump my Journey, it did not start and had to call a tow truck. After the tow truck driver charged the battery for approximately 5 minutes, the vehicle started. I immediately had the battery replaced and thought the issues was solved. On the fourth occasion, all four of which took place in a three week period, after stopping at a store for approximately 10 minutes, the Journey did not start. After waiting for approximately 30 minutes, the vehicle finally started. I have reviewed the recalls and this is not listed, yet there are multiple complaints of this issue. I will be attempting to have all current recalls repaired and hope this issue is take care of before myself or someone in my family is seriously injured due to this happening while driving on the highway.

- Fredericksburg, VA, USA

problem #183

Sep 012014

Journey

  • 120,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14V373000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated that the parts were on back order and were unavailable. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact also experienced an intermittent failure where the key would either fail to turn or become stuck in the ignition switch. After several failed attempts, the key would eventually release from the ignition switch. Additionally, the cruise control would fail to engage when activated at various speeds. The manufacturer was not made aware the failure. The vehicle was not diagnosed or repaired. The failure mileage was 120,000.

- Columbus Grove, OH, USA

problem #182

Nov 132014

Journey

  • 57,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that when attempting to start the vehicle, several attempts had to be made before the vehicle would start. The vehicle was included in recall NHTSA campaign id number: 11V139000 (electrical system). However, the part needed to do the repair was unavailable. The approximate failure mileage was 57,000.

- Solon, OH, USA

problem #181

Sep 012014

Journey

  • 91,000 miles
The contact owns a 2009 Dodge Journey. The vehicle failed to start without warning. On a different occasion, the contact mentioned that the vehicle stalled without warning and restarted after the transmission was shifted into park. Also, the passenger side heat unit failed. The vehicle was towed to a dealer where the technician initially diagnosed that the win module and the pentium intake was defective. The remedy failed to repair the failure. As a result, the technician determined that the transmission range sensor needed to be replaced. The technician diagnosed that the trans range sensor needed to be replaced. The manufacturer stated that the VIN was included in NHTSA campaign number: 11V139000 (electrical system). The vehicle was not repaired. The failure mileage was 91,000.

- Rome, NY, USA

problem #180

Mar 032014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 11V13900 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount on time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.

- Elberton, GA, USA

problem #179

Sep 012014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign: 14V373000 (electrical system). The contact stated that the part was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Buffalo, NY, USA

problem #178

Nov 132014

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact of when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/19/14 updated 02/03/15.

- Fostoria, OH, USA

problem #177

Sep 242014

Journey

  • 92,000 miles
The contact owns a 2009 Dodge Journey. The contact indicated that they key failed to turn over into the on position preventing the vehicle from starting. The contact was included in NHTSA campaign id number: 14V373000 (electrical system). The dealer was contacted several times who indicated that the part was not available but did not specify if the contact would be placed on a waiting list. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.

- Winter Haven, FL, USA

problem #176

Aug 042014

Journey

  • 48,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start as the bad key warning light illuminated. The vehicle was taken to a dealer. However, the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system). The failure mileage was 48,000.

- Schaumburg, IL, USA

problem #175

Feb 102014

Journey

  • 69,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that after starting the vehicle, the vehicle shut off. The vehicle was able to restart after the second attempt. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part was not available to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.

- Broomfield, CO, USA

problem #174

May 152014

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle started after several attempts. The failure occurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- West Plains , MO, USA

problem #173

Nov 042014

Journey 6-cyl

  • miles
There is a recall on the ignition system and each time we call the local dealer to make an appointment, we are simply told that there isn't a part available anywhere to fix the issue. We would like to get this situation taken care of asap. Any help that can be provided would be appreciated.

- Dallas, GA, USA

problem #172

Nov 032014

Journey

  • 136,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while a traffic light, the vehicle stalled without warning and failed to restart. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 136,000.

- Williams , IN, USA

problem #171

Nov 032014

Journey

  • 93,000 miles
The contact owns a 2009 Dodge Journey. While driving over a bump at an unknown speed, the key slightly came out of the ignition and the vehicle stalled without warning. In addition, the bad key warning light illuminated on the instrument panel. The vehicle was towed to the contact's residence. The vehicle had not been diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system). However, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 93,000.

- Fairhope, AL, USA

problem #170

Oct 302013

Journey 6-cyl

  • miles
Dear sir or madam: I took my car into the dealership October 30, 2013 for a routine inspection and I was told by the service manager that whole car was wired wrong and my vehicle would not pass inspection. I was told that this issues was aslo affecting my brake & back up light. I was told that all my lights remained lit and appeared to stay on so it looked as if I was always breaking & backing up. Needless to say I had to pay to get this issue fixed. I was looking for other recall issues because I received a notice about the ignition and notice there was an issue listed in regards to the wiring also.

- Albany, NY, USA

problem #169

Nov 032014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received NHTSA campaign number: 14V373000 (electrical system) and stated that the part was unavailable. The dealer was uncertain of when the part would become available and informed the contact that the part was not produced in order to service the vehicle under the recall repair. The manufacturer was not notified of the delay. The contact did not experience a failure. The VIN was unavailable.

- Stroudsburg, PA, USA

problem #168

Jan 012014

Journey

  • 73,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start on the first attempt. The contact mentioned that the vehicle was able to start after several attempts. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system) however, the part to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

- Bismark, AR, USA

problem #167

Oct 102014

Journey 6-cyl

  • 111,700 miles
When I try to start the car at times I only hear a click. The car will not start. I have to try it several times or put the car in neutral. Sometimes it will still just click and the I have to put it back in park.

- Cincinnati, OH, USA

problem #166

Oct 162014

Journey 6-cyl

  • 112,000 miles
As I was driving, the symbols on the dash board all came on at once. The seatbelt symbol came on even though I was wearing my seatbelt, alarms started chiming and the windshield wipers started going without being turned on. The headlights started flashing on and off. The lights on the dashboard goes off when at random. The gas needle goes to empty even though there is 3/4 tank of gas.

- Cincinnati, OH, USA

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