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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 23 of 32)

« Read the previous 20 complaints

problem #181

Sep 012014

Journey

  • 91,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The vehicle failed to start without warning. On a different occasion, the contact mentioned that the vehicle stalled without warning and restarted after the transmission was shifted into park. Also, the passenger side heat unit failed. The vehicle was towed to a dealer where the technician initially diagnosed that the win module and the pentium intake was defective. The remedy failed to repair the failure. As a result, the technician determined that the transmission range sensor needed to be replaced. The technician diagnosed that the trans range sensor needed to be replaced. The manufacturer stated that the VIN was included in NHTSA campaign number: 11V139000 (electrical system). The vehicle was not repaired. The failure mileage was 91,000.

- Rome, NY, USA

problem #180

Mar 032014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 11V13900 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount on time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.

- Elberton, GA, USA

problem #179

Sep 012014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign: 14V373000 (electrical system). The contact stated that the part was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Buffalo, NY, USA

problem #178

Nov 132014

Journey 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact of when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/19/14 updated 02/03/15.

- Fostoria, OH, USA

problem #177

Sep 242014

Journey

  • 92,000 miles
The contact owns a 2009 Dodge Journey. The contact indicated that they key failed to turn over into the on position preventing the vehicle from starting. The contact was included in NHTSA campaign id number: 14V373000 (electrical system). The dealer was contacted several times who indicated that the part was not available but did not specify if the contact would be placed on a waiting list. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.

- Winter Haven, FL, USA

problem #176

Aug 042014

Journey

  • 48,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start as the bad key warning light illuminated. The vehicle was taken to a dealer. However, the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system). The failure mileage was 48,000.

- Schaumburg, IL, USA

problem #175

Feb 102014

Journey

  • 69,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that after starting the vehicle, the vehicle shut off. The vehicle was able to restart after the second attempt. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part was not available to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.

- Broomfield, CO, USA

problem #174

May 152014

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle started after several attempts. The failure occurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- West Plains , MO, USA

problem #173

Nov 042014

Journey 6-cyl

  • miles
There is a recall on the ignition system and each time we call the local dealer to make an appointment, we are simply told that there isn't a part available anywhere to fix the issue. We would like to get this situation taken care of asap. Any help that can be provided would be appreciated.

- Dallas, GA, USA

problem #172

Nov 032014

Journey

  • 136,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while a traffic light, the vehicle stalled without warning and failed to restart. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 136,000.

- Williams , IN, USA

problem #171

Nov 032014

Journey

  • 93,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving over a bump at an unknown speed, the key slightly came out of the ignition and the vehicle stalled without warning. In addition, the bad key warning light illuminated on the instrument panel. The vehicle was towed to the contact's residence. The vehicle had not been diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system). However, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 93,000.

- Fairhope, AL, USA

problem #170

Oct 302013

Journey 6-cyl

  • miles
Dear sir or madam: I took my car into the dealership October 30, 2013 for a routine inspection and I was told by the service manager that whole car was wired wrong and my vehicle would not pass inspection. I was told that this issues was aslo affecting my brake & back up light. I was told that all my lights remained lit and appeared to stay on so it looked as if I was always breaking & backing up. Needless to say I had to pay to get this issue fixed. I was looking for other recall issues because I received a notice about the ignition and notice there was an issue listed in regards to the wiring also.

- Albany, NY, USA

problem #169

Nov 032014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received NHTSA campaign number: 14V373000 (electrical system) and stated that the part was unavailable. The dealer was uncertain of when the part would become available and informed the contact that the part was not produced in order to service the vehicle under the recall repair. The manufacturer was not notified of the delay. The contact did not experience a failure. The VIN was unavailable.

- Stroudsburg, PA, USA

problem #168

Jan 012014

Journey

  • 73,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start on the first attempt. The contact mentioned that the vehicle was able to start after several attempts. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V373000 (electrical system) however, the part to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

- Bismark, AR, USA

problem #167

Oct 102014

Journey 6-cyl

  • 111,700 miles
When I try to start the car at times I only hear a click. The car will not start. I have to try it several times or put the car in neutral. Sometimes it will still just click and the I have to put it back in park.

- Cincinnati, OH, USA

problem #166

Oct 162014

Journey 6-cyl

  • 112,000 miles
As I was driving, the symbols on the dash board all came on at once. The seatbelt symbol came on even though I was wearing my seatbelt, alarms started chiming and the windshield wipers started going without being turned on. The headlights started flashing on and off. The lights on the dashboard goes off when at random. The gas needle goes to empty even though there is 3/4 tank of gas.

- Cincinnati, OH, USA

problem #165

Oct 162014

Journey

  • miles
Last date of incident was on October 16, 2014, this is the 4th time my vehicle has shut off while driving it. The first time it happened I contacted Dodge whom stated there was no recall in re: Ignition problems, interestingly enough a recall was posted within weeks, since that recall I have been contacted via mail stating parts have been ordered with no known delivery date for repairs. The last incident happened while I was driving too work exiting off the expressway during rush hour traffic on the ramp with vehicles behind me and my car just shut off again. When I contact Dodge I am told there is nothing they can do I have to wait for parts and risk my life in the process due to they will not issue a rental car for this. Per my conversation with Dodge I want this well documented being I am driving a vehicle with major safety issues when it appears to randomly shut off the engine while driving, I have done everything stated in the recall letter so I may limit my risk, I have taken all keys off my key ring, I make sure key is well engaged when starting my car. Unfortunately in my case this is not a help at all being I still am having episodes of my car stalling out in traffic.

- Saint Clair Shores, MI, USA

problem #164

Jan 052011

Journey

  • 20,000 miles
The contact owns a 2009 Dodge Journey. The contact indicated that the vehicle failed to start on several occasions. The vehicle was taken to an authorized dealer more than five times. The technician was unable to replicate or diagnose the failure. The vehicle was not repaired. The contact was not notified that the vehicle was included in NHTSA campaign number: 11V139000 (electrical system). The manufacturer was notified. The approximate failure mileage was 20,000.

- Fulsom, PA, USA

problem #163

Mar 012008

Journey

  • 0 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle intermittently stalled and failed to start. The contact stated that the repair for NHTSA campaign number: 14V373000 (electrical system) exceeded a reasonable amount of time. The contact made multiple attempts to have the vehicle serviced under the recall. The dealer stated the parts were not available for repair. The manufacturer was not made aware of the delay. The failure mileage was 0.

- Freedom, CA, USA

problem #162

Oct 262012

Journey 6-cyl

  • miles
Tried to start car just clicks won't turn over. Lights, radio everything turns on. This has happened several times. Sometimes if you wait it will start, sometimes if you move the gear shifter around it will start. Sometimes my battery light comes on then turns off after starting again. Same for my other indicator lights. Also my back seat doors will lock from the outside and you cant get them to unlock with the buttons or the key fob. Only by climbing in the backseat to unlock them. Starting problems seem worse after car sits for longer period or during colder weather. This is a very common problem with these vehicles.

- Holgate, OH, USA

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