CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,306 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 3 of 32)

« Read the previous 20 complaints

problem #585

Jan 242016

Journey

  • 38,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 15V373000 (electrical system:ignition switch). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 38,000.

- Englewood, OH, USA

problem #584

Sep 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Piedmont, AL, USA

problem #583

Dec 202015

Journey

  • 45,000 miles
There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. I contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.

- Utica, NY, USA

problem #582

Jun 092015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Arlington, KY, USA

problem #581

Sep 152014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact was experiencing the failure several months prior to the recall notification was received. The contact stated that the vehicle failed to start and stalled without warning. The vehicle was taken to several repair shops who were not able to replicate and diagnose the failure to provide a permanent remedy for the condition. The mechanic replaced the battery and the ignition switch, but the failure continued. The vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system). The contact was unable to obtain the part from the dealer to receive the repair for several months. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- Troy, MI, USA

problem #580

Feb 162016

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when starting the vehicle or when driving across bumpy roads, the vehicle's electrical system would fail without warning and all alarms sounded however, the vehicle would remain on and would still be able to be driven. The approximate failure mileage was 70,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.

- Tulalip, WA, USA

problem #579

Feb 162016

Journey

  • miles

A D V E R T I S E M E N T S

Have a recall letter sent to fix my Dodge win....called four different dealerships...closest ones to me 78247 two didn't have openings till end of March...one wasn't taking anymore appointments..and the last one was first come first serve meaning I would have to leave my car there five days for an hour long fix and they would get to it when they would get to it....obviously I do not normally go to dealerships for repairs because of the lack of device..case in point and the overcharges for simple repairs. At this point it looks as though no dealership is willing to take time for a recall fix on their own product. What other way..means is there to fix this since it seems I'm on my own until this part breaks.

- San Antonio, TX, USA

problem #578

Feb 122016

Journey

  • 82,000 miles
The failure that occurred on Feb 12,2016. Put the life of my child and myself in eminent danger. While traveling 70 mph in the high speed lane, with moderate traffic on the highway, the car sudden shut off. The dashboard went black, the engine stalled and the car became almost impossible to drive. Not one indicator light on the inside or the outside of the vehicle worked, I reached for hazard lights that did not respond, the gas pedal was unresponsive. The steering was slow and hard to use- power steering was not available. Brakes seemed slow to respond. I know for certain had I collided with any item the airbags would absolutely without a doubt not deployed. The car had simply decided to "shut off", I put the car in neutral hoping to continue rolling forward down the highway with traffic. I was able to muscle the car to safety on the side of the road. I placed the car in park, and turned the ignition to the off position. After several minutes of calming myself and my daughter down I restarted the car. It started, however now every light that can illuminate on the dash, the wipers, day time running lights, radio, and door chimes in a 30-40 second repeating pattern. The dashboard indicates that the car is in park, reverse, neutral, and all forms of drive at the same time. The speedometer, RPM gauge, gas gauge, oil pressure and temperature gauge bounce from the minimum to the maximum during the cycle. The car has clearly had a extensive electrical failure- the "main computer" - as I dont know the exact component that has failed is no longer able to determine whats going on. Having this terrifying failure with my daughter in the car caused me to google the problem, im not the only owner this is a reoccurring situation for many owners. Im just so thankful to have walked away unharmed

- Portsmouth, RI, USA

problem #577

Aug 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ecorse, MI, USA

problem #576

Feb 132015

Journey

  • miles
The contact owns a 2009 Dodge grand Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Newnan, GA, USA

problem #575

Apr 202015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.

- Forreston, IL, USA

problem #574

May 052014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact had not been able to schedule a recall repair appointment for more than two years due to the part not being available. The dealer was called several times and was unable to determine when the part would become available. The manufacturer was notified and was unable to provide a definite date for when the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Mexico, MO, USA

problem #573

Feb 012016

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to replacement parts not available to complete wireless ignition node module recall notice.

- Green Valley, AZ, USA

problem #572

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

problem #571

Jan 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.

- New Lisbon, WI, USA

problem #570

Jan 302015

Journey 6-cyl

  • 116,723 miles
2009 Dodge Journey. Consumer writes in regards to wireless ignition node recall replacement parts reimbursement. The consumer stated chrsyler informed him, he would not receive reimbursement, because the part did not fail while he was driving. The consumer stated the part failed, when he tried to start the vehicle.

- Bark River, MI, USA

problem #569

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system ), however, the par to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Throop, PA, USA

problem #568

Jul 012015

Journey

  • 113,000 miles
The contact owns a 2009 Dodge Journey. The contact received a recall notice of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that while driving at low speeds attempting to stop the vehicle, the vehicle would stall without warning. The manufacturer was not made aware of the failure. The approximate failure mileage was 113,000. Parts distribution disconnect.

- Deer Park, NY, USA

problem #567

Nov 232015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hamilton, OH, USA

problem #566

Jun 262014

Journey

  • miles
Takata recall. The contact owns a 2013 Chrysler town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Whitmore Lake, MI, USA

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