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10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,306 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 7 of 32)

« Read the previous 20 complaints

problem #505

Apr 152014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/12/16

- Youngstown, OH, USA

problem #504

Oct 212015

Journey

  • 58,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at 30 mph, the vehicle stalled as the electronic throttle warning light illuminated. The contact mentioned that two weeks prior the failure, the vehicle had been repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The vehicle was taken back to the dealer and the technician was unable to determine the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 58,000.

- Atlanta, GA, USA

problem #503

May 192015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. One dealer stated the contact was first on the list and another dealer provided no disclosure as to what number the contact was placed on the waiting list. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 1/12/16

- Bridger, MT, USA

problem #502

Oct 152014

Journey

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While parked, the vehicle would not start without warning. The contact stated that the vehicle drove fine, but it would not restart when parked. The contact was able to restart the vehicle, but the failure recurred. The contact also stated that the brake pads and rotors were wearing down faster than normal. The vehicle was taken to a dealer where it could not be diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Plymouth, IA, USA

problem #501

May 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start occasionally after turning the ignition key. The cause of the failure was not diagnosed or repaired. The recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in may of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was not available.

- Pembrook, NC, USA

problem #500

Jun 122015

Journey 4-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/15/16 MA updated 01/27/16.

- Granger, IN, USA

problem #499

Jun 082015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Waycross, GA, USA

problem #498

May 152015

Journey

  • 100,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start on several occasions and made an abnormal sound. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 100,000.

- Ferndale, WA, USA

problem #497

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Maytown, PA, USA

problem #496

Oct 012015

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to no parts available to complete recall notice 14V-373.

- Fernandina Beach, FL, USA

problem #495

Apr 132015

Journey

  • 95,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number:14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 95,000.

- Sterling Heights, MI, USA

problem #494

May 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle had a sudden reduction in speed without warning. The vehicle had to be pulled over, turned off, and restarted to reset the computer each time the failure recurred. The lightning bolt warning light randomly flashed and, as the failure progressed, it remained illuminated. The dealer replaced the PCM and the failure recurred within a week. The contact was unable to get the vehicle to start. The vehicle was included in NHTSA campaign number: 14V373000 (air bags and electrical system), but the contact did not receive a notification. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.

- Wyoming, MI, USA

problem #493

Sep 102015

Journey

  • 143,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the air bag warning light flashed and then randomly remained illuminated. The vehicle was taken to a mechanic who inspected the vehicle and provided a diagnostic trouble code. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 14V373000 (air bags and electrical system) and 09V118000 (air bags and electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 143,000.

- East Falmouth, MA, USA

problem #492

Aug 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Sharpsville, IN, USA

problem #491

Oct 072015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Plains, PA, USA

problem #490

Sep 232015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Rock Falls, IL, USA

problem #489

Oct 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V313000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lancaster, PA, USA

problem #488

Aug 302014

Journey

  • 66,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start until after several attempts without warning. The failure recurred on several occasions. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000. Update 01/15/16

- Poughkeetsie, NY, USA

problem #487

Sep 292015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Burgaw, NC, USA

problem #486

Jan 012015

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. While driving at 60 mph, the windshield wipers activated independently. In addition, all the windows rolled upwards and downwards intermittently. All the warning lights on the instrument cluster illuminated. The failure recurred on numerous occasions. The vehicle was taken to multiple independent mechanics who diagnosed that the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- El Paso , TX, USA

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