Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,139 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments

problem #9

Apr 152016

Journey

  • 163,220 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. It took the contact five attempts to start the vehicle. The contact had to place the vehicle in neutral and remove and re-insert the key in the ignition in order for the vehicle to start. The vehicle was taken to a dealer where it was diagnosed that the wireless ignition module, occupant restraint control module, and ignition key needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 163,220.

- Cypress, TX, USA

problem #8

Aug 172015

Journey

  • 134,031 miles
The contact owns a 2009 Dodge Journey. After the vehicle was repaired per a recall regarding the ignition switch, the vehicle failed to start after several attempts. The vehicle was taken back to the local dealer and the computer software was updated. The failure recurred and the vehicle was taken back to the dealer where it was diagnosed that the ignition switch may need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The recall details were not provided. The failure mileage was 134,031.

- Kellyton, AL, USA

problem #7

Mar 022015

Journey

  • 120,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle experienced ignition failure. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.

- Chicago, IL, USA

problem #6

Dec 232015

Journey

  • 92,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While parked, the vehicle could not be started. The vehicle was towed to a dealer where it was diagnosed that the wireless ignition node receiver needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system). The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 92,000.

- Vernon, FL, USA

problem #5

Jul 012009

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the key failed to turn in the ignition, preventing the vehicle from being started. The failure was recurring. The vehicle was towed on several occasions and taken to a dealer but was unable to duplicate the failure. The contact stated that the computer was reprogrammed but the failure persisted. The contact also stated that there was a clicking sound when attempting to start the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Ripley, TN, USA

problem #4

Aug 072012

Journey

  • 45,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The dealer stated that the ignition was the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000.

- Belmont, MI, USA

problem #3

Jul 032014

Journey

  • 91,000 miles

A D V E R T I S E M E N T S

I've completed a complaint form before (earlier this year) regarding serious issues with the engine. Since purchasing the car the issues with the engine has never been fixed. When starting the car the engine will not turn over to start. Some times when turning the key fob the engine has no sound and there are no lights on the dashboard. Other times the engine will click 5 - 10 times before finally starting. There is also issues with the battery. Since 2008 the battery has been replaced 5 or 6 times - something is draining the battery. I've brought the car to 2 separate dealers and a mechanic for these issues. The dealerships could not find why these things are happening. The mechanic thinks its the alternator or starter or definitely something between the ignition switch and the engine.

- Kenner, LA, USA

problem #2

Nov 012012

Journey 6-cyl

  • miles
2009 Dodge Journey sx. Consumer writes in regards to failure of the electrical system. The consumer stated the 2009 models should be included in the recall. The consumer stated she experienced the same electrical as stated in recall # 11V139000

- Franklin, MA, USA

problem #1

May 132012

Journey 4-cyl

  • 49,000 miles
Engine fails to start. When I turn on the key nothing happens. After several turn of the keys finally there is ignition. Last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. I have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. The ignition starting problem 3 times.

- Weatherford, TX, USA

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