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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
4 / 0
Average Mileage:
70,373 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey engine problems

engine problem

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2009 Dodge Journey Owner Comments (Page 5 of 6)

« Read the previous 20 complaints

problem #23

Feb 142013

Journey 6-cyl

  • 79,000 miles

A D V E R T I S E M E N T S

As I was driving home from work and turning into my neighborhood I noticed smoke coming from the back of my car as I looked in the rearview mirror. There were no warning lights on other than my gas light which had just come on about a mile before. I pulled into my parking space and the car immediately began smoking from the underneath the hood, enough to alert all of the neighbors who came out thinking a house was on fire. I saw flames coming from the hood on the passenger side as I was exiting the car. About a minute after I got out of the car, there was a loud explosion from underneath the hood, and the car started to kick out more smoke than before. My neighbor came over to open the hood after a few minutes. There were no more flames, but the heat shield metal had melted from the heat, as did parts of my engine, the engine cover, hoses, and metal connections. (unsure of the true mechanical lingo). The incident was reported to my insurance company as a loss.

- Pasadena, MD, USA

problem #22

Jun 012012

Journey 6-cyl

  • 64,000 miles
Engine fails intermittently to starts after stopping car. Problem seems to happen more often when car is hot...after running car for a long time. Car had to be towed once..but all other times when engine cools down engine starts. All lights comes on, but ignition does not turn over....engine also has a clattered noise coming from the engine from time to time.

- Broussard, LA, USA

problem #21

Nov 152012

Journey

  • 105,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. Also, the contact stated the failure occurs intermittently without any warning. The vehicle was taken to a private mechanic who was unable to diagnose the failure. The vehicle was taken to a private mechanic on several occasions for the same failure were the failure could not be diagnosed. The manufacturer was made aware of the failure and did not offer any assistance due to the vehicle not being included in any recalls. The vehicle was not repaired. The approximate failure mileage was 105,000 and current mileage was 109,000.

- Hewitt, NJ, USA

problem #20

Jan 292013

Journey

  • 69,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle intermittently failed to start. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and current mileage was approximately 69,000.

- Ft Wayne, IN, USA

problem #19

Dec 232012

Journey

  • 66,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle was taken to the dealer at least four times because it sporadically failed to start. The dealer would perform a diagnostic test each time but was never able to generate any failure codes or provide an explanation for the failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 66,000 and the current mileage was 67,000.

- Hamilton, OH, USA

problem #18

Jan 082013

Journey

  • 68,200 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The contact stated that the started was replaced however, the failure vehicle was not taken to the dealer and was neither diagnosed or repaired. The manufacturer was not notified. The vehicle was not repaired. The failure and current mileage was 68,200.

- Wauconda, IL, USA

problem #17

Jan 012012

Journey

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact also stated that the failure was experienced numerous times. The vehicle was taken to the dealer several times but the failure could not be replicated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 68,000.

- Warren , MI, USA

problem #16

Nov 092012

Journey

  • 31,116 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to a independent mechanic for diagnosis but no failure was determined. The failure continued to recur intermittently. The dealer was notified and gave the contact several possible causes for the failure. The manufacturer was also notified and advised that they would look into the wireless control module but offered no further assistance. The vehicle was not repaired. The failure and current mileage was 31,116.

- Auburn, NY, USA

problem #15

Dec 152012

Journey

  • 129,709 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle intermittently failed to start. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The failure and the current mileages were 129,709.

- Tulsa, OK, USA

problem #14

Nov 282010

Journey

  • 45,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact replaced the vehicle battery and the key batteries but the failure recurred. The vehicle had not been diagnosed by a dealer or independent mechanic. The manufacturer had not been notified. The failure mileage was 45,000 and the current mileage was 71,000.

- Moore, OK, USA

problem #13

Apr 012012

Journey

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle it would not turn over. The contact tried approximately twelve times before it started. The vehicle was taken to a dealer who was unable to diagnose the failure. They also informed her that she should bring the vehicle in when it won't start. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 70,000. The current mileage was approximately 100,000.

- Milwaukee, WI, USA

problem #12

Mar 112010

Journey

  • 30,000 miles
When I bought my car in 2009. I noticed that my brakes squeaked when I stop I took it back to the dealership, I was told that nothing was wrong. Keep complaining all the time, then the vibration started and I needed rotors and brakes. The aftermarket brakes doesn't fit had to replace them with the dealership brakes. Had to replace a two tire sensors. Had to have my rotors resurfaced will need new rotors. Recently the engine coolant overheating light came on. The fan stop working its electrical the mechanic can't figure out why it stop. My car sometimes doesn't start, took it to a mechanic. No reason why. When my air is on it takes the car longer to gain speed on the highway. I contacted the dealership where I purchased it and Dodge. Both were rude and didn't offer any help. I purchased the extended warranty and it didn't cover anything.

- Akron, OH, USA

problem #11

May 292012

Journey

  • 60,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that there was an abnormal clicking heard from the engine as the vehicle failed to start. The vehicle was taken to a local mechanic who performed a diagnostic but was unable to locate a failure. The vehicle was test driven but the failure could not be duplicated. The vehicle was not repaired. The approximate failure mileage was 60,000 and the current mileage was 65,000.

- Owings Mills, MD, USA

problem #10

Jun 012012

Journey

  • 41,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The failure recurred numerous times. The vehicle was taken to an independent mechanic who tested the starter, alternator and battery, in which none were the cause of the failure. The manufacturer was notified but offered no assistance. The failure and current mileages was 41,000.

- Pensacola, FL, USA

problem #9

Oct 012010

Journey 6-cyl

  • miles
Purchased vehicle in 2010, test drove vehicle asked dealer to check the following components engine, brakes, transmission. Dealer took car to a repair place stated everything was fine, went on with purchase. Had a oil change not long after purchase facility mentioned front and rear brakes, rotors and calipers were bad..which I had noticed pedal to brakes were not engaging properly, severe safety issue. Took to a second brake repair same problem.(s) on occasion engine stalls while driving, sometimes will not start at all. Some electrical components do not work in the vehicle. Then driving vehicle home from store transmission dies, car will not go over 20 miles, almost hit from behind by another vehicle due to sudden loss of speed luckily about two minutes from home. Parked vehicle for a few hours car would not go in park or reverse. Took vehicle to transmission repair, transmission tech examines transmission, transmission is defective and needs to be replaced. Called manufacturer Dodge/Chrysler stated there was nothing that they were willing to do, same statement they have said to many consumers, without concern for buyers safety or inconvenience that their vehicles cause. Please I need help this is the only vehicle that my family has, and I am concerned about all of our safety.

- Lakeland, FL, USA

problem #8

Jul 232012

Journey

  • 55,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving 50 mph the vehicle stalled. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 55,000.

- Goldsboro, NC, USA

problem #7

May 222012

Journey

  • miles
I purchased a 2009 Dodge Journey new in 2008. For the most part did not have any problems with the vehicle until may of 2012. Beginning in May 2012, the car will intermittently not start. When attempting to start the car all I hear is a "click." My husband is a mechanic and has checked all connections, as well as replaced the relays. The dealership is unable to duplicate the problem. This has occurred at least 12 times in approx. 2 months. It is getting progressively worse with no solution available.

- Hampshire, IL, USA

problem #6

May 132012

Journey

  • 43,486 miles
May 13th, vehicle would not start, lights come on, radio, but nothing from engine. Had aaa jump truck and installed new battery at sears. May 14th vehicle would not start again! lights come on, radio, but engine will not start. Took to repair place, they replace spark plugs, cleaned throttle. May 22nd back to repair shop, vehicle will not start, same exact issues. Replaced fuel pump. They called dealership and they said no warranty and they had no idea what the issue was with truck. May 29th vehicle having same issues, daily it takes 15 to 30 minutes for it to start. Take back to repair shop and they replaced the fuel pump again. Still daily the truck starts when it wants to. Same issue when you engage the key, lights and radio work, power is there, but engine will not start. Now driver window will not work. Informed that we need brakes and rotors for front of truck in may and no warning light, just severe shaking when you are braking. Scared to drive the vehicle for fear of being stranded or failure of braking system.

- Brown Deer, WI, USA

problem #5

Feb 182010

Journey 6-cyl

  • 18,115 miles
The contact owns a 2009 Dodge Journey. The contact stated that while braking at 55 mph, the steering wheel shook. The vehicle was taken to a dealer, where the brake pads and rotors were replaced. The failure occurred at least four times and each time the dealer had to replace the rotors and brake pads. Also, the engine would take at least a couple of minutes before starting. The manufacturer was notified and stated that the contact should notified NHTSA. They offered no assistance. The failure mileage was 18,115 and the current mileage was 47,000. The consumer was informed, the vehicle had a history of premature wear of the brake pads and rotors due to them being too small and thin to handle the braking duties required by the size and weight of the vehicle. Updated 08/13/12

- Antioch, CA, USA

problem #4

Jun 172012

Journey 6-cyl

  • 37,735 miles
Today after a short trip, the engine refused to start. It clicked, but nothing. Everything else worked. Doors locked and unlocked, windows opened and closed, but as for the starter, nothing. This is the 3rd time the car has refused to start first time. Both other times were less than a year ago. The dealer has not yet been contacted, so I don't know what it will do. A federal complaint will be filed and a link to this site will be provided. 45 or 46 similar complaints are far too many for this not to receive serious attention. The following link shows 45 other similar complaints. www.carcomplaints.com/Dodge/Journey/2009/electrical/engine_wont_turn_over.shtml.M

- Livonia, MI, USA

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