Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: A prime example of why you should never buy the first model year of a new vehicle.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
67,775 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey engine problems

engine problem

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2009 Dodge Journey Owner Comments

problem #19

Jul 062016


  • 199,000 miles


Takata recall. My vehicle electronic thruttle control pad censor is not working right I have to unplug it and them plug it back up before I can crank my vehicle up. If not it will not crank. It there a recall on this.

- Memphis, TN, USA

problem #18

Jul 042016


  • 98,000 miles
While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.

- Ville Platte, LA, USA

problem #17

Jan 102015


  • miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 70 mph, the vehicles power reduced without warning. In addition, the contact stated that there was an abnormal sound coming from the vehicle when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Canton, MS, USA

problem #16

Nov 192015


  • 158,080 miles


The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds and attempting to increase speed, the acceleratator pedal failed without warning which caused the vehicle to decrease in speed. The failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,080.

- Canyon Lake, TX, USA

problem #15

Oct 012014

Journey 6-cyl

  • 135,171 miles
The part that is defected is tipm(total integrated power module) which I guess you can say the brain. I was driving on my way to work and all of a sudden my whole dash board goes dark and then that's when things went crazy. The wipers starting going and would not stop, this was a dry day can you imagine. The gauges went haywire such as my thermostat went to zero, signal lights would not work, radio died, gas light came on and no speed odometer. All this to say that I travel about 65 miles or so one way to work. Did not know what to think of this and as I continue driving thank goodness to that. The dash board start again to go dark and things came back on and this happen again before I got to work. Need less to say what a way to start out the morning, I thought there may have been a gremlin in my vehicle or some ghost from pass. Trying to brush this off and said this was a fluke or something. I did finally take it to a dealer and this was what was told to me and the cost is almost $900 just for this part, that is crazy. I did not fix this that day because I said this is ridiculous. Then in reading up on this issue there have been numerous complaints about this situation with auto/dealer and they refuse to recall and take care of this real safety issue. This was one of there first cross over vehicle made so there was room for error and errors should be fix by them. Shame on them not to. I need this to be taken care of by them not me the consumer who still has to pay for this vehicle. I need your help! thanks

- Warrenton, NC, USA

problem #14

Aug 132014

Journey 4-cyl

  • 81,000 miles
While driving along the highway, with cruise control on, the vehicle lost power and decelerated. The etc and traction control lights came on the dash. After pulling to the side of the road the vehicle was restarted. After being restarted the vehicle drove normally. This scenario has happened three times at highway speeds and once during acceleration. Around the same time of onset with the power loss issue the vehicle will not start intermittently. Sometimes it starts after several minutes, sometimes it does not start for several hours.

- Boone, IA, USA

problem #13

Jul 022013


  • 13,000 miles


The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to accelerate. Also, the contact indicated that the brake pedal had to be pressed multiple times in order to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 13,000.

- Plantersville, AL, USA

problem #12

Nov 242013


  • 99,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The contact also mentioned that the failure recurred intermittently. The vehicle was taken to the dealer where it was found that the throttle controller needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 99,000.

- Probo, UT, USA

problem #11

Dec 032013

Journey 6-cyl

  • miles
Brakes were not working like they should going down a hill. Tried to slow down and stop and I keep going. Brake light came on!

- Kennesaw, GA, USA

problem #10

Dec 222013

Journey 4-cyl

  • 102,000 miles
I was driving down the freeway and the )lighting bolt( symbol came on and my motor shut off completely. This is the electronic throttle control symbol, and I could have been severely injured had I not gotten to the side of the road. I called the Dodge dealer in my area and the customer service line. Dodge says this is my problem not theirs. My car is a 2009 with 102000 miles on it. I feel that this is Dodge's problem, what happened to taking care of issues like this. My family could have died because their electrical part malfunctioned. When I checked on line it stated this happens all the time on many different Dodge models I say Dodge should recall each vehicle with these same components so a family does not die because of their use of inferior parts. Dodge has recalled this part on different vehicles just not my model they state that my vehicle, which has the same parts as the other ones recalled is fine because the model year and options are different. To me this is asinine and we all know Dodge needs to do what is right in this matter and fix my car, at their expense.

- Provo, UT, USA

problem #9

Sep 182013

Journey 6-cyl

  • 95,000 miles


I was driving on the highway, with my daughter in the car, and my truck completely lost power. I was luckily able to pull over and restart the vehicle. It was very scary and my life and my daughter's life were in jeopardy. This happens approximately one every 3 weeks. Today, 11-25-2013, my fiance was driving around a roundabout, the car died and she was hit lightly from behind. Also, the controls on my driver's side door do not work properly. They rarely roll down the windows correctly and right now, the back driver's side window is down. I had to duct tape plastic on the door. I am taking it to the dealership tomorrow to try and fix these problems. I just don't know why this series of 2009 Journeys were not recalled. We are scared to even drive the Journey especially because of the lost power issue and with really no money to have it diagnosed.

- Noblesville, IN, USA

problem #8

Feb 142012


  • 62,472 miles
Upon taking an exit ramp from the freeway I removed my foot from the gas pedal and placed it on the brake pedal. The traction control light came on and I immediately lost power, then I noticed the electronic throttle control light was flashing too. After sluggishly lurching my way to the side of the road I read that the manual said to place the vehicle in park and cycle the ignition. Upon doing this the lights went off and the vehicle appeared to function normally. Then, it did it again the next day under very similar circumstances, I removed my foot from the accelerator and applied the brake and both lights came on with a total loss of power and some lugging to the side of the road. If a semi had been behind us, there is no way he could have stopped soon enough to avoid a collision. I find numerous complaints about the etc on the internet, but nobody taking action. Does someone have to file a lawsuit first? because I will.....

- Nampa, ID, USA

problem #7

Jan 102012


  • 58,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that there was an intermitant failure within the electronic throttle control. The failure caused the vehicle to decelerate and it would not accelerate beyond 20 mph. The contact stated that the electronic throttle control light illuminated during the failure. The manufacturer stated that the vehicle should be shut off and restarted to correct the failure, but the failure continued. The failure mileage was 58,000 and the current mileage was 63,000.

- Puevlo West, CO, USA

problem #6

Oct 172011


  • 37,000 miles
At 37,600 miles the cars electronic throttle control indicator lit and the car would not start. The car was towed to the dealership and the dealership reported it was a bad starter. It was not covered under warranty and the total cost of repair was $386. At 41,000 miles the electronic throttle control indicator light went on again and the car was towed to the dealership again. The dealership reported it was a bad throttle body and this would need to be replaced at a cost of $613. As of this date the total cost of repairs for the same problem, the electronic throttle control, has been $999.

- Shrewsbury, MA, USA

problem #5

Jan 082012

Journey 6-cyl

  • miles
While pulling the car into my driveway the car just shut down/died. I had no control of the steering. Extremely frightening and thankfully this did not occur while at an intersection or on the highway.

- Cincinnati, OH, USA

problem #4

Nov 072011

Journey 4-cyl

  • Automatic transmission
  • 77,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would loose horsepower, drive sluggishly and would stall at anytime. In addition, a warning symbol in the shape of a thunder bolt would illuminate on the instrument panel sporadically. Neither the dealer nor the manufacturer was notified of the failure and the vehicle was not repaired. The failure mileage was 77,000 and the current mileage was 83,000. Updated 1/20/2012 the electronic throotle body unit was replaced. 01/30/12

- Lenexa, KS, USA

problem #3

Jun 122010


  • miles
NHTSA it all started when I bought my Journey: Nice looking but very, very bad experience 1.transmission, it change speed by itself. It change speed from 80 mph to 40, then 70 mph to 30 mph.. I was driving in the expressway and this change of speed happen to me several times. I took it to the dealer and they said that they could not found the problem, after so many incidents I got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. They finally fix the car. 2.brakes, I have problems with the brakes too. They run fast and have to keep changing them. 3.battery, I have problems with the battery too. I have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. So my question to them is the following if the battery is good., what is the problem? I have to turn on the switch several times until the car start. They said that they cannot find the problem. And now the latest problem!!!!!!!! 4.steering, every time I turn the wheels the car make a wear sound like an old car does not turn off. Now my car does not want to turn off the dealer said that I bought the car and that now the car is mine and I have to take care of it. Yeah right!!! so my question is the following what is NHTSA going to do about it while Chrysler ignore their customers complaints and not taking responsibility. In the mean time we the consumers have to pay for Chrysler poor performance, etc. Dodge Journey should be remove from the market. And we as consumers should be reimburse or at least Chrysler should recall all cars.

- Miami, FL, USA

problem #2

Jul 142011


  • 73,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the driver was driving approximately 70 mph when the accelerator pedal fractured from the firewall. The vehicle was pulled over and stopped. The contact, who was a mechanic, appeared on the scene to perform a temporary repair to the pedal. The vehicle was then taken to an authorized dealer where they were in the process of diagnosing and repairing the failure. The failure and current mileages were 73,000.

- Gainesville, GA, USA

problem #1

Mar 222011

Journey 6-cyl

  • miles
My airbag light and throttle light were on as well as the engine light. I contacted service repair department, md where I purchase the vehicle. 2009 Dodge Journey. I was advised this was due to a recall repair that needed to take place. To bring the car in (March, 2011) after the first repair - the airbag light went out - but the engine light and the throttle light stayed on. I was told the repair would be covered by warranty and possibly was connected with the recall. It has been seven (7) times going back and forth to get this repair. At the time of this writing - my Journey is back with them again. Not only have I had to take time off from work to bring the car in to them. It has been an inconvenience going back and forth. Apparently, after the 2nd time - someone doesn't know what they are doing. I am currently working with the service manager, and the original service associate and still had to take the vehicle back. There is a lack of genuine customer service and some service partners do not know how to stay calm when dealing with a situation like this. I feel I have been taken for granted and I it has been a tremendous inconvenience in adjusting our work, vacation and travel schedules. They have finally given us a rental after 7 times and told us that they purchased a brand new computer system to help fix the situation. It sounds far fetch that a brand new computer system would be purchased to fix one vehicle. We feel like we are being lied to and want the vehicle replaced. We ride our family (including grandchildren) in this vehicle from time to time and want to be safe. March to June 2011 is entirely too long for the same exact repair to be worked on.

- Waldorf, MD, USA

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