CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 1
Average Mileage:
60,050 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey miscellaneous problems

miscellaneous problem

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2009 Dodge Journey Owner Comments (Page 1 of 5)

problem #82

Dec 092022

Journey

  • miles

A D V E R T I S E M E N T S

Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.

- Middleton, WI, USA

problem #81

Apr 282021

Journey

  • miles
1- My steering started making a noise when I would make a right turn. I took it to the dealer service and they informed me that the metal battery holder completely rusted away and the battery dropped down onto the inner wheel well and when I made a turn it would hit the tire and steering arm. When this started I had not driven the car after that because I felt unsafe. So I called Chrysler Customer Service and ask them to refund my money for the repair ($700+} since I Told them of possibly be injured or killed if the steering locked up while driving. They gave me a case number and said they would review it. They denied the request and blew me off with " it's out of warranty". I said I knew that and you were not concerned with my family's safety. So I need your help to recalling all Journeys which could happen to them. 2- The lugs nuts on dodges are covered in a casing and after a few years they separate from the nut. This is a big problem because the lug wrench not longer fits and I had to buy a MM deep socket to fit that nut when I would have fix a flat tire. You should review that too.

- Baltimore, MD, USA

problem #80

Apr 252021

Journey

  • 170,000 miles
Bad key error even after win module has been replaced. Issue has been prominent since recall was repaired in 2016 then issue with starting the engine came up. Dealership couldn't recreate issue and wouldn't fix problem. Now 2021, car gives bad key error and won't recognize any keys or start up with remote start. Win module was replaced and two days later, same issue.

- Harvard, IL, USA

problem #79

Dec 062020

Journey

  • 100,000 miles

A D V E R T I S E M E N T S

While parked with full battery turning the ignition switch on...car refusing to start. Car is parked on a city street. This has happened multipletimes.todayit will not start at all. Car was taken to Chrysler Jeep recently. I was informed that I needed a new ignition nodule at an approx. Cost of $1,000. In checking online I find that I am one of hundreds with the same complaint.I believe Chrysler has recalled these cars for faulty ignition switches. I am looking for help with the next step. I am fearful that even if I get the car to start I am unsure of it happening while driving. Your advice and resources would be greatly appreciated. Thomas nye

- City Island, Bronx, NY, USA

problem #78

Feb 272020

Journey

  • 4 miles
My 2009 Dodge Journey would not turn on after awhile that I have been using it.I would use it then turn it off and it wont turn back on untill a while that you leave it alone.

- Zqpata, TX, USA

problem #77

Feb 272020

Journey

  • miles
Car fails to start randomly and consistently. I've seen nothing but issues all over the internet about this and nothing has ever been answered. People spend hundreds of dollars to not even be told what is wrong with the vehicle.

- Altoona, PA, USA

problem #76

Dec 092019

Journey

  • miles

A D V E R T I S E M E N T S

The vehicle will stall on cranking which a red light will light up you will have to get under vehicle and tap starter constantly to crank. Starter has been replaced 2X problem still happens its spark fire under car. The vehicle will be cut off stationed after a drive then it was crank period until 20 min. When parked to get in and drive it want start. Has been test on machine battery good starter good and transmission it detected and electrical. Also when unlocking doors only 3 doors will unlock one you hot unlock wipers will come on.

- Douglas, GA, USA

problem #75

May 012019

Journey

  • 160,000 miles
This is just too much. I have had nothing but problems with this vehicle. Sometimes it crank and then it won't. I can get in it and drive to work, but by the time I get off it will not do anything. The lights and radio work but the car will not turn over. It's like it will work for awhile but after turning it off it could take hours to start up again if it starts up. And yes I have also tried the putting the car in nuetral, but when it don't turn over you can not change the gears.I don't hear any cranking noise, the truck just lights up. I have had a new starter, battery, and alternator put on. I have had this truck pull home on a tow truck from work and soon as they unhook it it will starts up...I have two young kids and I have had the experience of going to a gas station in the evening after getting off work and after turning off the car it will not crank. The horn just starts honking on its own sometimes, and the theft system alarm light almost never stops blinking. I have spent more than I almost paid for the vehicle, and still have to uber places. This is a major issue that needs to be resolved. Took it to the Dodge dealership and they want you to leave your vehicle there for about 4 days and want to call you with a ridiculous money quote. Come on Dodge how much more do your customers have to suffer from a problem you don't want to fix. A very concerned consumer and parent.

- Pompano Beach, FL, USA

problem #74

Jul 242019

Journey

  • 80,000 miles
Car will not start at times, usually when it's hot outside, and it takes anywhere from 5 minutes to a day before it will start back. Battery, keys, and alternator are fine. Most of the time if I put it in neutral it will start but other times I am left stranded. I am afraid to drive far from home because if I turn my car off it may not start back. I have been stranded for hours with my kids before in the high heat. This needs fixed asap, been going on for 5 yrs now.ask anyone with a Dodge Journey and they will tell you they have the same issue.

- Cowan, TN, USA

problem #73

Jul 022019

Journey

  • 162,000 miles
On several occasions my Dodge Journey has shut off while driving and while sitting at a traffic light. Some instances occurred while turning at a traffic light or driving straight ahead on a local city road. The check engine light, traction equalizer warning and air bag lights all come on just prior to the car shutting off most times. Other times there is no warning until my steering wheel and brakes lock up indicated that the car has shut off. I've had the car serviced for the engine amongst other repairs and the problem still persists and the codes clear only temporarily. The car lights dim or flicker and the car shakes sometimes when starting up indicating that the car will not hold power to drive. The battery is good and the mechanic has stated that the issue is electrical.

- Orlando, FL, USA

problem #72

Jun 172019

Journey

  • 189,000 miles

A D V E R T I S E M E N T S

My 2009 Dodge Journey has been having a no start issue that has been getting progressively worse over the past 3 years. At first it was just when it was hot outside or the car was hot after driving an hour or more, now it happens at any given time, even first thing in the morning. I can usually get it started after 5-10 tries, but never on the first try. The last time this happened was on Monday, June 17, 2019 when I took it back to the dealer for the 5th time this year for this problem.

- Bath, NC, USA

problem #71

Apr 192019

Journey

  • 175,000 miles
When using right turn signal dome lights turn on, if cruise contrail is on cannot use brights will shut off cruise by itself, car stalls, and will not always start, when it does start many times will stall right away, and when driving stalls. Air bag light on which have read can mean airbag fail to deploy.

- Mayville, MI, USA

problem #70

Jun 092019

Journey

  • miles
Car will intermittently start and then won't start. Battery is fine. Checked neutral safety switch. Still nothing. Have been stranded several time.

- Ellettsville, IN, USA

problem #69

May 252019

Journey

  • 69,000 miles
I drove my vehicle to the grocery store with no problems. I shopped, came back out and tried to start it. Lights, radio, windows, locks... all worked. When trying to start, you hear a single click each time you try. We tried to jumpstart it; there were no changes. It wouldn't start. I had the dealer tow it. They couldn't figure out what was wrong with it. They ended up getting it to start with no answers for me. They just said they can't figure out whats wrong with it or why it acted the way it did. I did some research. Its common in Dodge Journeys; therefore Dodge should adress the issue.

- Saint Augustine, FL, USA

problem #68

Apr 092019

Journey

  • 46,000 miles
2009 Dodge Journey has issues starting intermittently. Seems to be an issue many people post about. If you let the vehicle sit for awhile it will sometimes start back up. Inserting key will make it possible to turn on lights, radio, roll down windows, etc, but the vehicle will not start, only click.

- Lansing, MI, USA

problem #67

Mar 212019

Journey

  • 147,000 miles
Was driving on my way back home with my 4 kids when the car stalled and wouldn't turn over. Put key fob in ignition and would make a clicking noise then it just stopped making noise. Got car towed and had battery checked and the battery had full charge and only 2 years old.

- El Paso, TX, USA

problem #66

Aug 082018

Journey

  • 49,630 miles
I have a 2009 Dodge Journey, when the heat is on in the vehicle the passenger side blows cold air on one side of the vehicle I've been on the internet and hundreds of people are complaining, and the dealership are charging $600-$1200 to fix the problem, when this is a car defect, period.....

- Detroit, MI, USA

problem #65

Jan 052019

Journey

  • miles
I own a 2009 Dodge Journey that I purchased in July of 2018. Beginning in August I started experiencing a no crank no start problem. There were 3 times my car wouldn't start while I was at home. My car has been towed approximately 9 times since September including 2 times to the Dodge dealership for diagnosis and repair of the problem in October. Initially the mechanic diagnosed a dead cell in the battery. I paid approximately $232 for a new battery and 2 1/2 weeks later I was stranded again due to my car not starting in November, since then I've had this problem 8 times while attempting to leave my home. All of my major parts are operating correctly and nothing is draining my battery. Can Chrysler please attempt to identify what is causing this problem? it's unsafe and very inconvenient this unknown issue is expensive to constantly attempt to fix and the problem still occurs.

- Detroit, MI, USA

problem #64

Jan 042019

Journey

  • miles
No start no crank. Since taking my car to the dealerships to fix the recalls my car wont even go out of park unless the car is on and running.

- Fort Worth, TX, USA

problem #63

Sep 102018

Journey

  • miles
Takata recall I purchased this car & was told only needed to replace back tires.. I told the sakes guy I do not want to put any money in any cars, I told him I own a 2004 Dodge intreprid SE I bought brand new on 7/27/2004, last yr in end of Sept it started to nickel & dime me. This car I bought from this guy said nothing wrong, I said this car looks like it's neen in a car accident, he said nothing wrong, said I will be 2nd owner & a clear title... wrong, I bought this car from a car lot on 2/16/2018, on 2/17/2018 had to buy 3 tires & found out the tie rod & ball joint were hanging by a thread, mechanic said the sales guy would have seen all this when he told me they moved the good tires to the front & put bad tires to back, I had to get new brakes front & back/ new battery, the airbags were missing & I almost got hit bc the transmission stalled on me, the history that I found out with this 2009 Dodge Journey SXT was already in a accident on 10/18/2017 bc the transmission stalled, I had to ha to put lots of $$$ into this vehicle that I did not want to do, to top that off, I had to call Canada & they said they didn't have me as the new owner, I found out the cash I paid the guy had to pay off a leon that was on this car, then after he paid it, I received in the mail leon was paid off in full, the company that had a lein didn't know I bought this car & I had to call Canada to give them updated info that I bought the car if &4,263 cash bc guy wouldn't take a check or money order/ nor cashiers check, the lemon law lawyer I called on 2/17/2018 I wouldn't be able to stop payment bc the sales guy lied to me & sold me a bad car, the car is in the repair shop since Sept 12,2018bc of the transmission, manufacturing issue that I do not have anything to do with, my sister opened a gofundme me page to raise $$. I believe Dodge should pay for this transmission..

- Rockford, MI, USA

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