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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
15 / 1
Injuries / Deaths:
14 / 0
Average Mileage:
19,472 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2009 Dodge Journey Owner Comments (Page 10 of 11)

« Read the previous 20 complaints

problem #37

Mar 122015

Journey 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/21/15

- Palatine, IL, USA

problem #36

Mar 112015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure.

- Wilmington, DE, USA

problem #35

Feb 262015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.

- Castrol, CA, USA

problem #34

Mar 022015

Journey 4-cyl

  • miles

A D V E R T I S E M E N T S

2009 Dodge Journey. Consumer writes in regards to wireless ignition node module detents recall notice issue. The consumer received a recall 14V373000 last summer, and is waiting for a follow-up notice. The dealer informed the consumer, the parts were not available. Updated 11/24/15.

- Titusville, FL, USA

problem #33

Mar 052015

Journey 4-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/5/15 updated 05/12/15

- Lake Ronkonkoma, NY, USA

problem #32

Nov 052014

Journey

  • 110,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 5 mph over a pothole, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was able to restart. The contact received notification on NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000. The VIN was unavailable.

- Seward, PA, USA

problem #31

Jan 152015

Journey

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle veered to the left side of the road into terrain. The vehicle then rolled over multiple times until coming to a stop in a water drain ditch. The air bags failed to deploy. The contact and her daughter sustained injuries that required medical attention. The driver's right side of the face was severely bruised and neck and spine trauma was sustained. The contact needed an mri on the wrist, arm, neck, and lower lumbar area to further diagnose the extent of her injuries. The contact's daughter had a knot on her forehead and was treated for a possible concussion. A police report was filed. The vehicle was affected by NHTSA campaign number: 14V373000 (air bags, electrical system); however, the dealer stated that the parts needed were not available. The vehicle was taken in for diagnostic testing. The vehicle was destroyed. The failure mileage was 75,000.

- Norman, OK, USA

problem #30

Aug 042014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.

- Springfield, MA, USA

problem #29

Aug 232014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Maytown, PA, USA

problem #28

Feb 102015

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that when attempting to turn off the vehicle, the key became stuck in the ignition. The vehicle was not diagnosed or repaired. The contact received NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was not made aware of the failure. The failure mileage was 80,000.

- Dorchester, MA, USA

problem #27

Feb 192015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- San Antonio , TX, USA

problem #26

Jan 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled. The failure occurred on three occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was unknown.

- Bronx, NY, USA

problem #25

Jun 242014

Journey

  • 0 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was concerned for their safety. The contact had not experienced a failure.

- Dayton, TX, USA

problem #24

Aug 112014

Journey

  • 50,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 15 mph, the air bag warning indicator illuminated. The failure recurred on multiple occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The approximate failure mileage was 50,000.

- Refugio, TX, USA

problem #23

Sep 112014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of aware of failure. The contact had not experience a failure.

- Maccob, MI, USA

problem #22

Oct 142014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Simpsonville, SC, USA

problem #21

Jan 212015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cincinnati, OH, USA

problem #20

Jan 072015

Journey

  • miles
TL-the contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Djr updated 3/4/15

- Devils Lake, ND, USA

problem #19

Dec 132014

Journey

  • 125,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that another vehicle crashed into the rear of the vehicle. The air bags failed to deploy. A police report was filed. The contact sustained minor injuries to the chest and hands that did not require medical attention. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

- St Louis, MO, USA

problem #18

Dec 042014

Journey 6-cyl

  • miles
In 10/14 I received recall #L25/NHTSA 14V-373. On 11/5/14 I called my dealer and was told "no parts available". "no schedule". the same day I called Chrysler recall assist. Center 1-800-853 and was told. "no parts available or schedule available. On 12/4/14 called antioch Chrysler/Dodge. "bring the car in for diagnosis. I wasted 1 hr! "no parts avail. Or scheduled! when you receive notice from Chrysler that parts are available, call dealer for appointment." According to the recall, there is danger in driving this vehicle. "engine shut off and passive restraint systems would also shut off. How can Chrysler not have a schedule for parts availability. Do I assume that they haven't been ordered, or if so, were ordered from an incompetent manufacturer" why recall at all"

- Antioch, CA, USA

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