Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: A prime example of why you should never buy the first model year of a new vehicle.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,820 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2009 Dodge Journey Owner Comments

problem #2

Jul 192013


  • 55,000 miles


I am not reporting an accident... yet. I was driving on residential street about 35 mph when the "airbag warning light" came on. Thereafter it came on each time I started my car and started to drive. Contacted nearest dealer and was told that my vehicle was not apart of the recall ( 09V118000), although the recall named 2009 Dodge Journeys. They wanted me to pay to have it checked! I then called Chrysler Corp and spoke with a rep who also stated that my vehicle was not apart of the recall. It appears to me that it should have been since I never had this type of issue before with any of the approx. 7 vehicles I have purchased over the last 50 years. I drive to California at least 3 times each year and various locations within the state of Arizona. I want Chrysler to contact the bill-luke dealership and have them check my electrical system and fix the problem, at Chrysler's expense. I am sure I am not the only owner who has this complaint.

- Phoenix, AZ, USA

problem #1

Jun 172008

Journey 6-cyl

  • 640 miles
I was sitting stopped in rush hour traffic on 06.17.2008 on hwy 270. A truck traveling at approx 60 mph hit the rear of the Journey. The truck remained connected and pushed the Journey forward into 3 additional cars and one pickup truck. Most vehicles suffered heavy damage and me and two others were transported to emergency rooms. The police report indicated 86' of skid marks and the truck driver was ticketed + assigned 100% blame. My injuries included chest compression, briefly blacked-out, heavy bruising from the left shoulder to the left knee, strained neck and nerve damage. Pre-accident I was in the driver's seat and wearing the seat belt/shoulder harness. Post accident my upper body was against the driver door with the steering wheel compressed against my chest. The front and side Journey airbags did not deploy. The lap and shoulder belt did not prevent me from being thrown into the steering wheel and out of the drivers seat. I did not have seat belt burn marks that may be expected from a high speed multiple impact accident of this kind. The Journey traveled approx 60' after impact was subject to 1 hard impact to the rear and 4 hard impacts to the front. The Journey repairs cost $15,000. It has been 2.5 years since the accident and I have cronic pain and loss of motion in the neck.

- Fenton, MO, USA

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