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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
15 / 1
Injuries / Deaths:
14 / 0
Average Mileage:
19,472 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2009 Dodge Journey Owner Comments (Page 1 of 11)

problem #217

Mar 022016

Journey

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lansing, MI, USA

problem #216

Apr 292016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The contact also stated that the air bag warning indicator was illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fayetteville, NC, USA

problem #215

Jun 132016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #214

Mar 192016

Journey

  • 53,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. After the vehicle was started, the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 53,000. VIN tool confirms parts not available.

- Tahlequah, OK, USA

problem #213

Mar 092016

Journey

  • 100,000 miles
Takata recall

- Little Egg Harbor, NJ, USA

problem #212

Jun 102016

Journey

  • 85,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 16V047000 (air bags) was received in March. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the part needed (orc module) to repair the vehicle was still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.

- Detroit, MI, USA

problem #211

Apr 082016

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pierre, SD, USA

problem #210

Mar 012016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 16V047000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jamestown, TN, USA

problem #209

Jun 121975

Journey

  • 18,000 miles
Die airbagwarnleuchte ist schon seit 6-7 monate an.ich war bei werkstattpartner schon 3 mal.3 mal wurde versucht zu reparieren ohne erfolg.ich fahre dieses fahrzeug jeden tag, und habe keine andere wahl.bitte schiecken sie endlich ersatzteile FÜR mein fahrzeug befor was BÖsese pasiert an mein werkststatt.autohaus neureither adresse: WattstraßE 6, 76185 karlsruhe.FÜR fahrzeugnimmer ka gg 755

- Deutschland Karlsruhe, AA, USA

problem #208

Aug 242016

Journey

  • miles
The orc module on my vehicle may malfunction due to corrosion of the power supply integrated circuit which could result in an illuminated airbag warning lamp with the possibility of no airbag deployment in a crash necessitating airbag deployment or an inadvertent airbag deployment without an illuminated airbag warning lamp. As of January 2016, parts were not going to be available until an estimated timeframe of the second quarter of 2017.

- Champign, IL, USA

problem #207

Mar 022016

Journey

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Huey Town, AL, USA

problem #206

Aug 232016

Journey

  • 113,609 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 50 mph, the left and right turn signals and the horn failed to operate when activated. In addition, the windshield wipers operated independently and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 113,609.

- Longs, SC, USA

problem #205

Aug 162016

Journey

  • 110,000 miles
The contact owns a 2009 Dodge Journey. While driving 30 mph, the occupant restraint control warning light illuminated. The vehicle was not diagnosed nor repaired. The contact did not receive a NHTSA campaign letter. The contact purchased the vehicle two months prior to the failure. The VIN was included in NHTSA campaign number: 16V047000 (air bags). The part to do the repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

- Houston, TX, USA

problem #204

Mar 092016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the air bag warning light illuminated. The contact mentioned that the vehicle was included in NHTSA campaign number: 16V047000 (air bags); however, the parts needed for the repairs were not available. The vehicle was taken to the dealer. The technician confirmed that the failure was due to the recall failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Virginia Beach, VA, USA

problem #203

Aug 092016

Journey

  • 140,000 miles
The contact owned a 2009 Dodge Journey. While accelerating from a stop at 25 mph, the contact crashed into another vehicle that ran a red light. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed to the contact's residence and was deemed destroyed. The contact also received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. VIN tool confirms parts not available. The VIN was not available.

- Phoenix, AZ, USA

problem #202

Feb 012016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/08/16

- Bowie, MD, USA

problem #201

Jul 292016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14V373000 (electrical system, air bags) and 16V047000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available respectively.

- Conroe, TX, USA

problem #200

Jun 012015

Journey

  • miles
Dodge recall R03. We have been waiting over a year for the cullman, al Dodge dealership to perform the recall work for recall R03. Dodge site shows that parts are available but we have still not heard back from cullman Chrysler Dodge. We were put on their waiting list over a year ago.

- Hanceville, AL, USA

problem #199

Jul 092015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Henrico, VA, USA

problem #198

Jul 182016

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/23/16 updated 10/05/16.

- Wolctt, CT, USA

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