Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: A prime example of why you should never buy the first model year of a new vehicle.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,979 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey suspension problems

suspension problem

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2009 Dodge Journey Owner Comments

problem #7

Aug 232011


  • 66,326 miles


2009 Dodge Journey SXT. In the year I have owned it, I have replaced brakes twice, as rite now I am replacing them cause they started squeaking a week ago and today they locked up. Also replacing one of the calipers. Any time I take a hard left turn, there is a loud grinding noise. I have replaced the tires already, and have had to replace the rear 2 again recently. Any time I go to brake when going over 40 mph, the steering wheel shakes uncontrollably. I have also received a recall from a local dealership for a wiring harness in drivers side. When I went in to dealership, they put it on order and said they would call when it came in, but never did. That was 6 months ago.

- Spring Lake, NC, USA

problem #6

Feb 012011


  • 31,000 miles
The contact owns a 2009 Dodge Journey. The contact heard a loud noise coming from the front end of the vehicle. The vehicle was taken to the dealer and the contact was informed that the front driver side wheel bearing would need to be replaced. She was informed that the part was unavailable and when it became available, they would perform the repairs. No repairs were performed since the part was still unavailable at the local and surrounding dealers. The contact did not inform the manufacturer. The current mileage was 34,000 and the failure mileage was 31,000.

- Whitinsville, MA, USA

problem #5

Dec 152009


  • 55,000 miles
19 inch kuhmo tires and the suspension on the front end 2009 Dodge Journey, it rubs under the wheel well causing my front tire to blow out, the other tire is heading in the same direction, worn real bad on inside edge, the spring sits low in the wheel well and when you bounce it hits and rubs.

- Middletown, PA, USA

problem #4

Nov 052010

Journey 6-cyl

  • 31,000 miles


The contact owns a 2009 Dodge Journey.the contact stated that while driving approximately 25 mph, he heard a grinding noise while attempting to slow down. The vehicle was taken to an authorized dealer where both the rear and front suspension were replaced. The failure mileage was approximately 31,000. Updated 01/26/11 the front brakes and rotors were replaced. Updated 04/20/11

- Sterling Heights, MI, USA

problem #3

Aug 092009


  • 7,000 miles
The contact owns a 2009 Dodge Journey. While the contact was driving approximately 65 mph, the vehicle began to vibrate excessively. The vehicle was taken to the dealer on five different occasions for the similar failure. The front suspension ball and seat was replaced. In addition, the front brake pads and rotors were replaced at a different time. The failure continued to occur. The failure mileage was 7,000.

- Omaha, NE, USA

problem #2

Aug 102010


  • 19,529 miles
Brake pads failed prematurely at 19529 miles (20% remaining). Rotors needed machined. Brakes should have a minimum wear warranty requirement. Also the front struts, tie rods and waterpump needed replaced.

- Amherst, OH, USA

problem #1

Nov 152008


  • miles
2009 Dodge Journey R/T extreme moaning, grinding noise from right front strut assembly strut bearing is made of plastic and strut spring rotated puncturing same and became jammed inside housing new strut bearing was installed but it is still made of plastic the left side spring is starting to shift also & will be replaced old part is available and I also have photos.

- Niagara Falls, NY, USA

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