Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,071 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey windows / windshield problems

windows / windshield problem

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2009 Dodge Journey Owner Comments

problem #7

Jan 012015

Journey

  • 35,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that when the fob was placed in the ignition, the engine did not start. The vehicle was previously repared per NHTSA campaign number: 14V373000 (air bags, electrical system); however, the failure recurred multiple times. The contact was also experiencing electrical failures throughout the vehicle. Also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. The vehicle was unable to detect that the driver's side door was open. Also, the passenger side windows were nonfunctional. The vehicle was taken to the dealer where multiple repairs were made on several occasions. The mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. The manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. The failure mileage was 35,000.

- Toledo, OH, USA

problem #6

Jun 102015

Journey

  • 74,000 miles
The contact owns a 2009 Dodge Journey. The contact noticed that there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the engine mounts, but the failure recurred. The contact also stated that the driver side window opened and closed independently. In addition, the other power windows only functioned manually. On another occasion, the vehicle stalled while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed that the housing was cracked, the drive shaft going into the transmission hub was misaligned and needed to be replaced as well as the transmission. The contact received NHTSA campaign number: 14V373000 (air bags and electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

- Palm Bay , FL, USA

problem #5

Feb 052014

Journey

  • 88,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over and start the vehicle on numerous occasions. The contact heard a loud clicking noise. The contact had to make several attempts to get the vehicle to start. The vehicle was taken to an independent mechanic who diagnosed that there was an internal electrical failure. The contact referred the contact to an authorized dealer. The contact indicated that the front driver and front passenger side windows were not able to wind up and down due to the electronic control failure on the driver side door. The contact also was not able to use the key fob and manually press the lock and unlock function. The contact had to use the key to lock and unlock the doors as the failure progressed. The vehicle was included in NHTSA campaign number: (electrical system). The contact was to call an authorized dealer to schedule the recall repairs. The manufacturer was not notified of the failures. The VIN was invalid. The approximate failure mileage was 88,000.

- Fishers, IN, USA

problem #4

May 012015

Journey 6-cyl

  • 89,500 miles

A D V E R T I S E M E N T S

The front window won't roll down and the side mirrors won't operate.

- Manassas, VA, USA

problem #3

Jul 102014

Journey

  • 69,000 miles
The contact owns a 2009 Dodge Journey. When the contact started the vehicle, the windshield wipers activated independently. In addition, both front power windows failed to operate when engaged. The failures were sporadic. The manufacturer stated that the VIN was excluded from NHTSA campaign number: 14V373000 (electrical system). The vehicle was not repaired. The approximate failure mileage was 69,000.

- Kenosha, WI, USA

problem #2

Jan 132010

Journey

  • 2,000 miles
At 2000 miles on my 2009 Dodge Journey I started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up. I took it in. They told me maybe sap in window and brakes fine. Three days later window acting up again. Took it in. Same reason. Cleaned and greased. This is the eight time I've taken it in. They have replaced motors, switches, tracks, seals and now wont roll up or down. The brakes have been an issue since the start. At 21000 miles the dealer tells me I need new pad and rotors. Take it to brake shop and they tell me all I need is pad. Brakes working fine right now but still squeak every now and then. They have replaced electrical harnesses that may catch on fire. The squeaking noise now has turned into other parts that are having to be replaced. My computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open. Went to eat with 23000 miles on the car and after leaving the car would not start. Called dealer and they called a tow truck and wanted me to pay for that also. My car has been in two different dealerships on 10-15 different occasions for repairs. They still have not got these issues fixed. What can I do?

- Temple, TX, USA

problem #1

Mar 152008

Journey

  • miles
This vehicle has several defects the front end makes a whining noise when turning, the dash is rubbing on the windshield with an awful noise, it pulls to the left while driving, and the engine sounds like a rod is about ready to blow through the hood. My wife and I are embarrassed to drive this thing.

- Ark City, KS, USA

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