Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
54,386 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey electrical problems

electrical problem

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2010 Dodge Journey Owner Comments (Page 15 of 17)

« Read the previous 20 complaints

problem #49

Aug 132013


  • 50,000 miles


Vehicle would not crank out of blue waited few days after being towed to dealer was told no problems w car no codes then car began to crank...week later will not crank. Then as driving the car all power cuts off no lights no radio no heat no wipers nothing hour later at a speed of 35 miles an hour car shuts down engine and all. Took again to a dealer who put on mobile web pod thing and was told car was reading no error codes but obv a major problem. Dodge not willing to pay and car says no recalls yet car cuts off while in gears and sometimes wont crank at all and dealer cannot diagnose to fix problem.

- Russell Springs , KY, USA

problem #48

Oct 252013

Journey 4-cyl

  • 25,639 miles
I was struck on the left front by a 1997 Dodge stratus occupied by 5 teenage boys. The damage was bumper and left fender (insurance estimate about $3,000. But the battery was placed on top of the engine by the manufacturer. The battery was the original battery installed on car. No engine repair had been done on the vehicle. The battery exploded and the engine was covered by battery acid which destroyed all the wiring in the engine. Battery acid also went down the driver's side of the car destroying paint and eating into metal. Two adjusters examined the car as the insurance was amazed at amount of destruction. They each stopped at $11,000 damage and totaled the car. I was told that had any glass been broken and I got battery acid on my body, the damage would have been severe. A mechanic at the scene said the battery placement was very dangerous as was said by insurance adjusters and repair service where the car was towed. I called the dealership and Dodge itself and reported the problem. They both said they never had heard of any problem. I walked away unhurt but could have driven the car for the rest of my life (I'm 73) had the battery been placed in a different spot in the engine. I believe this battery placement to be very dangerous and am concerned for others who might have an accident in a car like mine.

- Garland, TX, USA

problem #47

Sep 232013

Journey 6-cyl

  • 68,916 miles
I don't even know where to start with this car. I bought this car and have had nothing but problems. The latest issue aside from the constant brakes it the electrical. Since I bought the car sometimes it doesn't start, the dash lights come on and off and power drops and comes back on in the car. Thank god it has not turned off in traffic. There has been a noise from the wheels forever and now its getting louder. I wish that Dodge would fix these issues!! all electrical should be check immediately in these cars because as I read others issues it is very dangerous and it seems they are waiting for reports of accidents and death before taking any action. This is ridiculous!!!

- Greenacres, FL, USA

problem #46

Aug 292013


  • 47,000 miles


Tried starting my 2010 Dodge Journey after work one evening and it wouldn't start. Got a boost to my battery and it didn't work, the vehicle stalled 3 times in one day. After looking on line I saw numerous people has the same issue. Came across the solenoid crank starter fuse replaced, and to my surprise the issue was fixed until a week. At the apple orchard with a car full of people and my car wouldn't start! finally got my car to an auto parts store, and thought possibly I had a bad sensor and got that replaced. My car is still having the same issue, and it starts right away in the a.M. everyday for a week in the mornings it starts but stalled after I picked my son up from school and was stuck there for two hours! I don't know what to do, I googled the problem and its sad how many people are dealing with the same problem. And I thought I was getting a good reliable car for my family.. I purchased this vehicle February 2013, someone please help.

- Wayne, MI, USA

problem #45

Jun 252013

Journey 6-cyl

  • miles
2010 Dodge Journey. Consumer writes in regards to vehicle burst into flames while driving and consumer seeks financial compensation. The consumer stated no one has been able to determine, the cause of the fire.

- Florissant, MO, USA

problem #44

May 212013


  • 42,000 miles
Everything first started about 4 months after purchase with the sensor lights randomly coming on while I was driving. I have replaced brakes and rotors 4 times. But the problems within the last 4 months have been the worst. My car will not start all the time very unreliable. I have had to replace the starter twice the battery two starter modules and the ignition and still doesn't work. As soon as it's possible I will get rid of this car and never again as long as I live will never purchase another Chrysler product. They are junk!!!!

- Ebensburg, PA, USA

problem #43

Jul 012013

Journey 4-cyl

  • 38,606 miles


Problem with car notstarting. Car would not start all of the vehicle had power but would not start. Tow truck driver checked to see if he could start but could not. While standing out side the car it started by itself. Took to dealer and they can not repeat problem. Notice on line there are many complaints about this happening. I really think somebody should takecare of this. This cost us money for us to look like fools.

- Syracuse, NY, USA

problem #42

Mar 152013


  • 59,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the anti-theft alarm would activate independently. The vehicle was taken to the dealer for diagnosis where it was stated that the alarm tipper needed to be replaced. The vehicle was repaired but the problem persisted. The manufacturer was notified. The VIN was not available. The approximate failure mileage was 59,000.

- Coats, NC, USA

problem #41

Jul 092012


  • 33,674 miles
Vehicle after owning for less than a year would not start when turn key. Took to dealership and they stated they couldn't duplicate problem but found flashes in computer and flashed PCM. 18 days later same problem still going on took back to dealer stated that there was a bad cell in battery so they replaced. 3 months later same issue had been still going on took back stated that range sensor needed to be replaced. Replaced stated no problems at this time dealer stated if problem happens again bring back. Vehicle still doesn't start has been happening 3-4 times a week since Oct 2012, taken vehicle back to dealer on 6/22/13 on top of horrible customer service they state problem cant be duplicated. Have contacted Chrysler as well have initiated numerous cases with them. Yet still no recall and state it is a sensor again. This is ridiculous and Chrysler needs to resolve this problem.

- Columbus, GA, USA

problem #40

Sep 052012

Journey 4-cyl

  • 38,000 miles
Intermittent starting problems, nothing when you turn the key; battery and starter good. If you leave key in the start position and walk away car will end up starting on its own. Have gotten stuck 3 times with the car, do not turn it off when I go to the store. At first it happened once after owning it for a year, then 2 months later now almost 3 times a week. Dodge has no answers why should I pay to have it looked at when there are many complaints on the web about this exact issue. What is being done?

- Monroe, NY, USA

problem #39

May 212013


  • 34,000 miles


We have had several instances where our 2010 Dodge Journey has failed to start. You put the key in the ignition and everything works fine except that the starter never cranks over. I have done a lot of searching to see if other people have had the same problem. A quick google search returns several accounts of Journeys not starting. Most of these complaints remain unsolved. There seems to be a problem either with wiring or win modules. We have not taken our vehicle to the dealer yet however today was the 10th time that this problem has arisen in less than three weeks, often leaving us stranded completely for hours.

- Holcomb, KS, USA

problem #38

May 062013


  • 33,234 miles
Low air came on then found out the tire pressure monitoring system sensor nut was cracked on right rear wheel and the valve stem cracked on left rear wheel. Called two Dodge dealers and I was told I would have replace the entire sensor at a cost of $130 each, and they are replacing them with a new sensor with a rubber valve for the same reason I'm having. They told me the aluminum parts(stem and nut) are corroding fast causing breakage or cracks. My vehicle is out of warranty with just over 33K miles but more than 36 months. The car was driven at a low speed when the light came on and I think it would be very dangerous to drive the car, especially if at highway speed, and those parts fail which would cause the sensor to possibly come off and then cause a blow out to the point the car may loose control. This is a family car and it is risky to have this problem. This problem should be a recall. Schrader, the sensor manufacturer, does have replacement sensors with rubber valves at less than $50 retail.

- Manteno, IL, USA

problem #37

Apr 042013

Journey 6-cyl

  • 78,000 miles
Several times within the past 1 1/2 months my car has shut off while driving. I have been able to restart it with no problem. Most times I am driving in a parking lot after the vehicle had been sitting awhile. This last time I had driven it several miles before it shut off. I was going over railroad tracks when it happened then had to make a turn with no steering and pull off the side of the road into the grass because there were vehicles behind me. The dealership says since they are not getting an error code they can't really do anything. They tell me to come back when the problem becomes more frequent and they will try to get a code then. All the research I have done says there has been a recall on this model for the same issue however my VIN number does not fall within the range of those that have been recalled. The article says it is the win module.

- Kannapolis, NC, USA

problem #36

Mar 202013


  • 42,000 miles
Our 2010 Dodge Journey has a key issue. It started a few months ago, but would always work after a few tries. When you put the key in and turn it, it says, "bad key." Sometimes you could flip the key around and it would work. Today it wouldn't work at all. Now I have to have my car towed to the dealership and pay for a new key. There seems to be an ongoing issue with a lot of people and this vehicle when it comes to key issues.

- Bellville, IL, USA

problem #35

Feb 202013

Journey 6-cyl

  • 41,000 miles
Twice today, my 2010 Dodge Journey shut off after making a right hand turn. The vehicle stopped accelerating and became difficult to turn. Luckily, I wasn't in busy traffic and no one was turning behind me. Otherwise, my kids and myself could have been seriously injured from an accident. I checked on-line to see if anyone else experienced the same problem and found numerous complaints about similar issues. I called Chrysler and they told me that my vehicle didn't qualify for any recalls of that nature. What if I was traveling on the highway with a semi-truck behind me?

- Hoffman Estates, IL, USA

problem #34

Feb 152012


  • miles
Started in Feb of 2012 had problems starting the car Dodge deal check it said there was no problem found said ok summer came car work now Feb again car taking 2 hours to start took it back found nothing had to sit in cold with kids for 2 hour waiting on car to start it started got home turned car off went back to start car would not start had to wait 2 more hour then car started. Im a young woman work at night and bought a newer car to depend on and got trash.

- Cincinnati, OH, USA

problem #33

Jan 182012

Journey 4-cyl

  • 24,000 miles
I stopped at mcdonald's on my way to work, came out of mcdonald's went to start my car, had no power at all. My husband came and he tried to jump start it, and that did not work, had the car towed to a dealer, they tried to jump start it and it would not start. They pushed the car into the building and could not find anything wrong, and for some reason they left the key in the on position, and about 4 hours later with no one around the car, the car started all by itself. That problem was never fixed. Three different times after that, my car would not shut off when you turn the car off. Now 3 times this week my car would not start again, and it is in the dealership, and I am 487 mile out of warranty and don't know if Chrysler is going to pay for it. Had to agree to pay $100 fee for them to check it out. We have 3 2010 Journey's in our family, and all are having problems. I feel there should be a recall for this. After great research, we found thousands with the same problem. How come there is no recall" lobbyist in Washington" win module!!!!

- Columbus, MI, USA

problem #32

Dec 062012

Journey 6-cyl

  • 49,627 miles
Since purchasing this vehicle just a few months ago we have experienced numerous incidents where it wouldn't crank on the first try but always on the second try. This time we were out to dinner and it wouldn't crank after numerous tries so we tried jumping it off but all the electrical was working so it wasn't the battery, after waiting about 30 minutes we tried it and it cranked so we assumed it was the starter. However after researching the problem online I glad I didn't go putting a starter and battery on it as it appears to be a ramp-id problem that the dealers aren't acknowledging and can leave families stranded with no idea what to do. There are Chrysler mechanics on these forum sites that admit they know about the problem and say there should be a recall issued with the amount of complaints but Chrysler won't do it.

- Atoka, TN, USA

problem #31

Mar 052012

Journey 6-cyl

  • 22,000 miles
The electrical system shut down when driving. Air-conditioning, radio, and electrical panels all went out. We stopped the car in the park lot nearby and restarted the car. Everything came back after the car is restarted. This happened several months later when we were driving at about 50mph. Same thing. It came back after the car restarts.

- Mckinney, TX, USA

problem #30

Apr 052010

Journey 6-cyl

  • 15,655 miles
Vehicle has had 3 recalls replaced through time. The brakes have been an ongoing issue. I have brought in for steering wheel shaking, to wheels sounding like metal grinding to now a screeching high pitched noise. The front brakes were replaced and I was told all was well. Again louder screeching and the noise isn't a consistent noise all the time so its hard for me to show the problem let alone pin point what's going on. A week after I bought the car the entire electrical inside the car turned off while I was crossing a bridge. It scared me half to death. And even now with my little girl and I in the car I am scared at times to drive not knowing what to expect or what else could go wrong.

- Gulf Breeze, FL, USA

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