Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
39,034 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey steering problems

steering problem

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2010 Dodge Journey Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #10

Feb 202013

Journey 6-cyl

  • 41,000 miles


Twice today, my 2010 Dodge Journey shut off after making a right hand turn. The vehicle stopped accelerating and became difficult to turn. Luckily, I wasn't in busy traffic and no one was turning behind me. Otherwise, my kids and myself could have been seriously injured from an accident. I checked on-line to see if anyone else experienced the same problem and found numerous complaints about similar issues. I called Chrysler and they told me that my vehicle didn't qualify for any recalls of that nature. What if I was traveling on the highway with a semi-truck behind me?

- Hoffman Estates, IL, USA

problem #9

Nov 022011


  • 37,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the wheels vibrated violently. The contact mentioned that he replaced the tires and rotors himself in order to remedy the failure. The vehicle was then taken to the dealer however, the technician was unable to diagnosed the failure. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not further repaired. The VIN was not available. The failure mileage was 37,000 and the current mileage was 61,605.

- Ft Lauderdale, FL, USA

problem #8

Oct 132010


  • 10,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that while driving 60 mph, the steering wheel seized without warning. The contact was able to apply the brakes, but the vehicle coasted through oncoming traffic before stopping. The vehicle was taken to an authorized dealer, who diagnosed that the power steering hoses were defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure and current mileages were 10,000.

- Delta Junction, AK, USA

problem #7

Jul 122011

Journey 6-cyl

  • 12,179 miles


2010 Dodge Journey. 19600 km (12179 miles)when work done by dealer. Brake shudder and steering wheel shake. Dealer replaced warped front rotors under warranty. No further shudder or shaking to date.

- Mount Hope, Ontario, Canada, 00, USA

problem #6

Feb 012011


  • 5 miles
The contact owns a 2010 Dodge Journey. The contact stated that the steering column would violently shake while making slight turns or while depressing the brake pedal. Both the dealer and manufacturer denied to provide assistance with the repairs. The vehicle was not repaired. The failure mileage was 5 and the current mileage was 4,408.

- North Kingstown, RI, USA

problem #5

May 122011


  • 35,000 miles
The contact owns a 2010 Dodge Journey. The contact was driving 40 mph when the power steering failed. The contact was unable to control the vehicle and crashed into a curb before the vehicle stalled with the the sba warning light illuminated. The dealer inspected the vehicle and advised that as a result of the crash, the control box and other components were damaged, causing the sba light to illuminate. The contact later received notification of a manufacturers recall and the vehicle was inspected by a representative sent on behalf of the manufacturer. The representative advised that the recall was not associated with the power steering failure. The contact was concerned that the vehicle and tire components were not effectively remedied and believed the vehicle was unsafe to drive. The failure mileage was 35,000.

- New Orleans, LA, USA

problem #4

Apr 022011


  • 15,000 miles


Started with a flashing check engine light after awhile will stay on & only flash intermittently. Dealer found code for #1 cylinder misfire & a tsb to update the software. 2 weeks later it returned, when the light flashes the steering wheel & front end shakes. No codes, no tsbs. It returned within 80 miles of last trip to dealer, they performed tsb 18-024-10 crank sensor shim, light returned along with the shaking within days. Dealer replaced flexplate. Again the light returned within days. Next they did some form of engine cleaning, light returned within 500 miles of last attempt to fix. Codes are always#1 cylinder misfire & random cylinder misfire. On May 16th the dealer looked at it, did a compression check of the cylinders, all good. Chrysler support told them to change the PCM. As of May 19th it was 7th nation wide on back order while I continue to drive the vehicle with the light on & intermittent shaking hoping it doesn't leave me stranded between now & when the part comes in as they don't have an exact date. Dealer claims no other reported Journeys having this problem.

- Northwood , ND, USA

problem #3

Mar 112011

Journey 4-cyl

  • 2,000 miles
I had a 2010 Dodge Journey that caught fire while I was driving and proceeded to burn to the ground. I was turning to park in front of my friend's home, when the fire burst out of the engine, near the windshield. This, on its own, may not be overly monumental, but there are many factors involved that I believe need to be brought to public attention. First, the car was purchased brand new off the lot 2 months prior to the March 11 incident. The inspection showed that the issue that caused the fire was a defect involving the steering fluid issue that has occurred many times in this vehicle!! there was a recall for the 2009 Journey, but nothing for the 2010. Seems to me that whatever the toluca Mexico assembly plant has been doing wrong, hasn't been rectified!!! Chrysler needs to recall this vehicle again!!! Chrysler legal, told me it wasn't going to happen! second, Chrysler legal department is being extremely curt, and unhelpful in resolving things for us. They are 'allowing' us to keep our current loan in place (for the car that exploded) and 'giving' us the current msrp on that car (a 2010) to find another new Chrysler vehicle. Then, they said that they might reimburse a percentage of the many things that were in the my 2 britax car seats! at this point, I'm incredibly frustrated, and desperate for the message to get out about how corrupt Chrysler is, and how dangerous this vehicle is. I would be completely devastated to find that this issue took someone's life, and I hadn't tried to do something about it!!! thank you

- Altadena, CA, USA

problem #2

Dec 292010

Journey 6-cyl

  • 16,000 miles
Dec. 29th 2010. I have a 2010 Dodge Journey R/T. it is not even a year old. It has taken me several times to turn the car on each time I get in the car. It stalls while I am driving. The lights on the dash and nav flash on and off for some crazy reason. The alignment is and has always been off. The car moves toward the right. The steering wheel shakes when I slow down. Now the brakes are making noises. I have taken it to two dealerships to be serviced numerous times and they can not find anything wrong. The dealership where I bought it has left my car on empty(the gas) after it has been serviced. The dealership contacted Dodge(that is what the service manager said) over a month ago, and stated that they were waiting on a part to put a device on my car to figure out what is wrong. I have called twice and the service department & they will not call me back. So I guess I have to drive around a car that is dangerous and Dodge is doing nothing. I do not accept this!!!! something needs to be done. If the service dept. Won't call me what am I to do. And the warning screen for the nav. Doesn't come up when I turn the car on. So I guess Dodge can risk that liability too. I guess it will take someone being injured to get their attention.

- Celina, TX, USA

problem #1

Nov 192010


  • 15,000 miles
I bought a 2010 Dodge Journey and have had many issue. First the alignment has always gone towards the right and has been in the shop twice and they said it was fine. I have always had problems with the nav and computer music system. The newest and worst issue is in less than 2 weeks has stopped while I was driving. I took it in the first time and the service said they rebooted the computer and it was fine. Few days later I was going 40 down the road and the car shut off again. Both times the car is in drive and the key is in. It is now back in the shop and I am afraid the airbags are not going to work. I am afraid that I will be hit and injured. I have 4 year old twin boys. Dodge/Chrysler is not helpful at all. I am afraid to drive the car. It is back in the shop and for a car less than a year old, I feel it should work. I don't know what to do.

- Celina, TX, USA

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