Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Dodge Journey got a major overhaul in 2011. Let's hope it's better than the first generation (2009-2010) -- it couldn't be much worse.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,789 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Journey engine problems

engine problem

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2011 Dodge Journey Owner Comments

problem #6

Jan 312015

Journey 6-cyl

  • 83,000 miles


My car issue: I can't drive past 40 mph. When speed increases, the RPM and car temperature increases. I took my car in for an oil change and asked the service tech to test drive my car because it's stalling while driving from a day ago. He stated that there maybe an internal issue covered by powertrain warranty. The next available appointment to look at my car was after February 17, 2015. I dropped my car off for a diagnostic test to learn that the tipm melted and that he has never seen that happen before. After learning the cost of the repair, we did research on the part to learn that it should be under recall but Chrysler has been fighting consumers on fixing the problem. My boyfriend look in the fuse box to learn that the tipm did not melt but a $3.50 relay part did melt. So he drove to three different locations looking for this part. Two of the three locations called the dealership that I went to for an oil change and diagnostic test were very rude and hung up on 3 phone calls (2 hang up calls for O'reilly's and 1 hang up call for a neighboring dealership).

- Redford, MI, USA

problem #5

Aug 012012


  • miles
Several times over the past 2 years the touch screen computer system has shut down and rebooted while driving, twice while driving on residential streets at 25 mph and at least once on the highway. Additionally the cruise control has only intermittently worked. I have taken it to two different dealers more than five times to have it checked, every time they update the software, and change either the cruise control module or the clock spring. Nothing has fixed this problem. Dealer has stated they will contact Chrysler but no information is passed back to me - if they even called, probably said it to get me to leave.

- Glen Burnie, MD, USA

problem #4

Mar 272014


  • 41,000 miles
My wife was driving the car, when suddenly the gas pedal broke off at the base. The car lost all acceleration. Luckily, no one was behind her and she was able to glide of the rode.

- Tallahassee, FL, USA

problem #3

Nov 292012

Journey 6-cyl

  • 38,932 miles


I was driving on the highway at 60mph, I went to pass a car and pressed the accelerator pedal and the plastic pedal broke off just after the pivot point. I had to cross 3 lanes of traffic that were traveling at highway speeds (65-75), all while my speed was rapidly decreasing, to get to the shoulder of the road.

- Broken Arrow, OK, USA

problem #2

May 292012

Journey 6-cyl

  • 14,000 miles
The contact owns a 2011 Dodge Journey. The contact stated that while driving approximately 50 mph, the ESC and throttle control warning indicators illuminated on the instrument panel. The vehicle began to shake continuously and upon engaging the accelerator pedal there was no response. The warning indicators remained illuminated until the engine was turned off. The vehicle was maneuver to the side of the road where the engine was turned off and restated. The vehicle resumed with the warning indicators illuminated. The failure recurred four times. The vehicle was taken to an authorized dealer twice. The first occurrence, the computer software was updated. The most recent failure the vehicle had not been repaired due to the part not being available. The manufacturer was not notified of the problem. The approximate failure mileage was 14,000...updated 09/24/12 the consumer stated after she took her vehicle to the dealer the first time in May 2012, the dealership replaced the PCM in order to fix the problem. However, the same problem happened again in September 2012. In total, the problem happened four different times. All of the same indicator lights illuminated, then the vehicle started jerking, and she could no longer accelerate. She had to coast to the side of the road, turned off the vehicle, then turned it back on again; where she was able to drive home. She took the vehicle to the dealer, where they explained to her, they didn't have a solution to the problem she was experiencing.

- Macomb, MI, USA

problem #1

Nov 022011


  • 7,800 miles
The contact owns a 2011 Dodge Journey. The contact stated that when coming to a stop, the vehicle would surge forward abnormally until the brakes were depressed a second time. The dealer was contacted and advised that the vehicle was performing as intended. The manufacturer was notified and stated they would give in a return call within a day. The failure mileage was 7,800.

- Litchfield , OH, USA

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