This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Journey. The contact stated that the ABS, brake lights, and traction control warning indicators illuminated. The contact took the vehicle to an independent mechanic where the contact was informed that the vehicle needed a new ABS. The contact spoke with greenbrier Dodge of chesapeake (1717 S military hwy, chesapeake, va 23320, (757) 383-9734) and was provided a repair cost estimate. The manufacturer was notified and stated that there were no recalls. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2012 Dodge Journey. The contact stated that the ABS and brake warning indicators illuminated when the vehicle was started. On one occasion, the entire instrument panel illuminated and then reset; however, the two initial warning indicators remained lit. The contact took the vehicle to arrigo Dodge Chrysler Jeep Ram West palm beach (6500 okeechobee blvd, West palm beach, fl 33411, (561) 282-1545) where it was repaired per two unknown recalls; however, the ABS defect was not included in any recalls. The manufacturer was notified. The vehicle was not repaired. The failure mileage was unknown.
I've seen there has been a recall on the ABS unfortunately my vehicle was made a month later. My ABS light, break light, air bag light and the car slippery light is on.
Yesterday, while waiting at a stop sign my 2012 Journey shut off. I had no idea it had even shut off! I pressed the gas to go and the car wouldn't move. I was a little baffled because the radio was still playing. I put the car in park and pressed the ignition and the car started again. This is latest and most unsafe issue that I have experienced with this car. The radio randomly changes stations and it doesn't shut off when the car is shut off. I have to turn the radio off before I turn the car off because it will continue to play. This started about 8 months ago. The car was turned off and the drivers door was opened, but the radio kept playing. If I forget to turn it off before the ignition, I have to restart the car and let the radio play for a min or so before I can turn it off. Also, the rear air suddenly comes on. When I turn it off it comes back on. If it's synced with the front air, it will randomly go to the high setting. The Journey also does a jerking motion while driving. This happens on the highway or neighborhood roads too. We thought that maybe it was the transmission, but we had it checked and it's fine! after yesterday's sudden shutoff, I'm wondering if all that jerking was a sign of what was to come. The brake light has been coming on for a few weeks as well. I could be driving on a city street or highway and the break light comes on. It usually happens while driving straight, acceleration or driving at a constant speed. It happens so frequently that my kids are like, here we go again because we, our bodies, start jerking with the car. We bought this car brand new at the end of 2011. I loved it at first, but now I'm afraid to put my kids in it something needs to be done. There are issues with diff. Model years, so if the problems are being fixed on some, it should be fixed on all. After all, the company made $ on all of them & our lives are valuable
All these vehicles have serious brake problems, they have to be replace very often if not you end up in an accident, I have been very close, it's the complete breaking system that's bad, just check the service records for these vehicles I am sure there have been many accidents related to brake issues.
- West Haven, CT, USA
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The contact owns a 2012 Dodge Journey. The contact stated that the vehicle failed to accelerate, jerked, bucked, and the electronic stability and traction control indicators illuminated. There was also a drastic reduction of speed to the point that the vehicle would stall at any given moment. The vehicle was taken to an independent mechanic who inspected the vehicle and noticed moisture, and that the ABS module needed to be replaced. The dealer (maguire Chrysler Dodge Jeep Ram of syracuse, 959 hiawatha blvd w, syracuse, NY 13204, (315) 487-6211) was notified and stated that the vehicle was excluded from NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the vehicle exhibited the same failure as the recall campaign. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 87,000.
The contact owns a 2012 Dodge Journey. The contact stated that when the brake pedal was depressed, the air bag warning indicator illuminated. A loud abnormal noise was heard from the front end of the vehicle. Autonation Chrysler Dodge Jeep Ram spring (21027 I-45, spring, tx 77388, (281) 715-6927) diagnosed that the wheel wiring needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 129,000.
The contact owns a 2012 Dodge Journey. While driving 65 mph in inclement weather, the brake pedal was depressed and the ABS and traction control warning indicators illuminated and the brakes failed to operate as intended. The vehicle was not taken to be diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer and manufacturer were not contacted. The approximate failure mileage was 146,000.
I had a ABS light and ESC light appear, pulled into gas station. Approached the fuel pumps and pressed the brakes and slid on the icy pavement (snowy Michigan) into the gas pump protectors made of concrete. Couldn't control the vehicle @~8mph slightly turned approaching a gas pump on wet/icy concrete.
The contact owns a 2012 Dodge Journey. The contact stated that the brakes failed occasionally while driving. When the contact attempted to stop, the brake pedal had to be depressed to the floorboard to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle, but no failure was found. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 141,000.
Driving on highway had to pull over. Put hazard lights on grass was wet. When done we got stuck so I out the ABS button on and the traction and ABS lights stayed on the dash for 20 miles, then they turned off for a brief moment and they've been on ever since. Computer module at our local store is not giving a problem when plugged into the fuse box with their handheld computer.
ABS and traction control lights illuminated. Diagnosed by the dealership that the ABS module needed to be replaced. Brakes continued to work and at first the ABS and traction control went on and off intermittently.
Brake pedal goes completely to the floor when braking. Happens intermittently, brakes work perfectly fine for 2 to 3 weeks then occurs again. Has happened 4 times. Completely replaced brake fluid, checked brake pump and brake line for leaks, no leakage visible. Can it be brake module or ABS module that is defective? vehicle was in motion everytime situation occurred on the highway.
The contact owns a 2012 Dodge Journey. The contact took the vehicle to an independent mechanic to have new brakes installed. Once she arrived, the contact was informed that the brakes did not need replacement; however, the rubber line that carried the brake fluid needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 62,600.
Hi my name is [xxx]. I'm writing this complaint on the basis of my 2012 Dodge Journey. I have had my 2012 Dodge Journey for 2 years and 3 months, and I have had to replace front brake pads and resurface rotors 3 times in 2 years. I've also had to replace rear brake pads and resurface rotors twice on the back 1 recently being 3 days ago and now I took it somewhere else because of noise in the front brakes and rotors and they said I need front calibers on both sides and brake hose on both sides, and a break fluid flush and need more brakes because they locked up at that place today also. I haven't even paid car payment this month and I've already paid 300 dollars for brake caliber on the truck and place I went to get a 2nd opion and they said I need $652.85 dollars to get my front done and this is 2 days later after I got my back done. I have spent at least 3,000 dollars on this on going problems in the past 2 years. My 2012 Dodge sucks and I need help. I'm getting me a lawyer and im filing all kind of complaints about this current problem that I dont have money to keep getting fixed. Also once my brakes locked up on the truck once at the dealership which was July 11, 2018 that cost 300 dollars. I live 30 minutes away from the dealership, I take I95 to and from the dealership, they were about to let me drive my truck back home but the brake had locked before they can give it back to me. Question what if I would've got in my truck and drove back home on I95 and my brake would have locked up"?" thanks information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Faulty ABS module due to water leak, recalled on very many 2012 Dodge Journeys. For some reason, not recalled on mine. Noticed brake light, ABS light, and traction light came on, I had a diagnostic done by my own mechanic and confirmed over the phone with the Dodge dealership that I was covered under the recall. After dropping my car off and the mechanics there not fixing the issue, I was told that my VIN actually was not covered under that recall. So my ABS module is faulty for no obvious or apparent reason. I rarely drive on highways, I never got into any accidents, the 3 notification lights as noted above just came on one day when I turned the car on.
They're are recalls for all the issues I'm having with my vehicle but when I put the VIN in it doesn't fall under the recall list. I don't see how they can choose what cars to fix if the same problems and parts are on all them. So I guess Dodge is definitely not the vehicle to buy since they don't stand behind they're work. I was driving and the ABS light and traction control light came on and cruise control stopped working. And from what I've been told it's the brake sensor and that's one of the recalls my vehicle VIN doesn't fall under.
The contact owns a 2012 Dodge Journey. While driving approximately 25 mph, a grinding noise was heard without warning when the brake pedal was depressed. The vehicle was taken to crown Dodge of fayetteville (436 N mcpherson church rd, fayetteville, nc 28303, 910-920-9613) where it was diagnosed that the brake pads were not fitted correctly on the calipers and needed replacement. The vehicle was repaired, but the failure persisted. Several weeks later, the vehicle was taken back to the dealer were the front disc brake pads were replaced. The contact stated that the brake failure occurred several times. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failures. The failure mileage was 70,644.
A D V E R T I S E M E N T S
- Norfolk, VA, USA