10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
15 / 0
Average Mileage:
72,994 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2012 Dodge Journey Owner Comments (Page 1 of 2)

problem #25

Jan 232021

Journey

  • miles

A D V E R T I S E M E N T S

On the freeway, car hydroplaned and hit concrete temporary divider twice. Once in the back and then the front and side of the car. Car crossed three lanes and forcibly landed on edge of freeway.

- Pasadena, CA, USA

problem #24

Oct 032020

Journey

  • 110,000 miles
Over heating and running hotter than usual. Unusual smell from engine when accelerating quickly. Popping when making sharp turns. Air conditioner turning on and off or up and down randonly

- Dallas, NC, USA

problem #23

Jan 282020

Journey

  • 105,441 miles
My truck first started with my drivers side taillight going out. It don't work when my lights are off, but when my light out on it works prefect fine. When I first notice this was when I went to get in my car during the day and my neighbors who was parked behind me told me my taillight was out and was the led taillight. I believe there is as electrical issues there. And secondly, my airbag light come on. The vehicle was on a city street and all I did was turning a corner and it came on and still on. Thirdly, when it raining outside driving and stop at a red light, when it turns green and I proceed to go and my tires slide my radio would restart like I just cut my truck on. Everything happened at different times, but the most recent is the airbag light coming on.

- Baltimore, MD, USA

problem #22

Oct 152019

Journey

  • 170,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Journey. The contact stated that the air bag warning indicator illuminated intermittently. The contact called johnson Dodge Chrysler Jeep Ram (located at 1210 highway 39 N, meridian, ms 39301, 601-693-6343) and was informed that the vehicle was not included in an air bag recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000. The VIN was unknown.

- Quitman, MS, USA

problem #21

May 292019

Journey

  • 102,000 miles
Air bag light comes on when starting, goes out then comes back on and stays on.

- Delphi, IN, USA

problem #20

Nov 022015

Journey

  • 129,000 miles
The contact owns a 2012 Dodge Journey. The contact stated that when the brake pedal was depressed, the air bag warning indicator illuminated. A loud abnormal noise was heard from the front end of the vehicle. Autonation Chrysler Dodge Jeep Ram spring (21027 I-45, spring, tx 77388, (281) 715-6927) diagnosed that the wheel wiring needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 129,000.

- Spring, TX, USA

problem #19

Nov 092018

Journey

  • 89,000 miles

A D V E R T I S E M E N T S

My car was in an accident on the highway going 60mph rear ended another vehicle and the air bags did not deploy.

- Troy, NY, USA

problem #18

Oct 132018

Journey

  • miles
6 weeks ago the airbag sensor light appeared in my car. I called the local dealership (lafontaine in lansing, mi) and they took a look at it. They discovered the wiring between the sensor and the airbag had corroded. In September 26, 2017, our car's heater core exploded on us after being installed improperly earlier in 2017 by wysup Chrysler in pullman, Washington. It poured boiling hot water and antifreeze on my husband while he was driving the car. We believe that this was the cause of the corroded wiring, but Dodge refuses to fix it. We have been without a car for over a month now as we sit and wait to see if Dodge corporate, the BBB, or the attorney general's office of Washington state will help us. The cost to fix our airbag sensor is $1500.

- Haslett, MI, USA

problem #17

Apr 122018

Journey

  • 148,000 miles
While raining I had went to turn and the power steering had gone. I had little to no control over my 2012 Dodge Journey. Warning lights come and mainly the airbag light when turning. The battery been replaced and I had a recall preformed for lake of wiring covers. I have taking it to two different dealerships and they do not take me serious. Always trying to get me to buy a new car. Instead of fixing my current one

- Taswell, IN, USA

problem #16

Nov 162017

Journey 6-cyl

  • 68,000 miles
An accident was reported on 11/16/2017, this year. Could it be to the air bag did not deploying as an fire-hydrant was struck tearing off the passenger side of the SUV and permanently damaging the engine cradle was torn from the motor...updated 12/13/17

- Bogalusa, LA, USA

problem #15

Aug 142017

Journey

  • 207,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Journey. While driving 55 mph, the brake pedal was depressed and the ABS and anti-skid warning indicators illuminated. The vehicle was taken to an independent mechanic where the diagnosis was unknown; however, both the front and rear brake pads and front rotors were replaced. The failure persisted and the independent mechanic informed the contact of a recall, and suggested he call the manufacturer. The manufacturer was notified of the failure and informed him that the VIN was included in NHTSA campaign number: 17V432000 (air bags). The vehicle was taken to waldorf Dodge (2294 crain hwy, waldorf, md 20601 (301) 232-0946) where the air bag recall was serviced. The contact informed the dealer of the brake failure, but the dealer failed to diagnose or repair the brake failure. The VIN was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The failure mileage was approximately 207,000.

- Fort Washington, MD, USA

problem #14

Oct 012014

Journey

  • 17,000 miles
Tamara recall- my vehicle isn't listed on the recall, however, my airbag light comes on and dings constantly. It is when no one is in the front passenger seat and when there is a passenger in the seat. It seems to happen more often when turning corners or when backing up. Also, my electrical system is messed up as well. Sometimes my charging outlets work and sometimes they don't. this began to occur after my motor was replaced at 17,000 miles by the Dodge dealer because it had a manufacturing defect. There were holes in the metal of the motor and oil was seeping out of it. Now I have had issues with the air conditioner, the radio, all charging ports, the cruise control, and the airbag light coming on randomly. The local Dodge dealer always says everything is fine when I take it in, because they cannot replicate the problem when it is in the shop.

- Jacksonville, AR, USA

problem #13

Jun 202017

Journey 6-cyl

  • Manual transmission
  • 70,611 miles
The contact owns a 2012 Dodge Journey. While driving various speeds, the driver's side air bag indicator illuminated without warning. The contact was concerned that the warning indicator could lead to a failure. The vehicle was taken to napleton's river oaks Chrysler Dodge Jeep Ram (17225 torrence ave, lansing, il 60438, (855) 276-1941), but was not diagnosed or repaired. The manufacturer was notified of the issue and stated that the contact could call NHTSA to file a complaint. The failure mileage was 70,611. Updated 09/01/17 the consumer stated the seatbelt light remained on at all times.

- Lansing, IL, USA

problem #12

Sep 262016

Journey

  • 100,000 miles
In an accident on access rd of ih 35 and a car on a side street did not stop at the stop sign they went through it and T boned me. The whole passenger side of the car was damaged. My daughter was in the passenger side of the car and neither of the curtain air bags deployed.

- Manor, TX, USA

problem #11

Aug 032016

Journey

  • 47,900 miles
The contact owns a 2012 Dodge Journey. The contact stated that when the passenger seat was moved forward and/or backwards, the air bag light turned on and off and then remained illuminated. The vehicle was taken to a mechanic who diagnosed that the "B1C4E passenger positioner open circuit "did not send the signal to inflate or to activate in case of a crash". the passenger side wiring needed to be replaced. The manufacturer was not notified. The approximate failure mileage was 47,900.

- Ingleside, TX, USA

problem #10

Mar 052016

Journey

  • 66,523 miles
The contact owned a 2012 Dodge Journey. While driving 15 mph, the contact's vehicle was struck by another vehicle on the passenger side. The contact's vehicle flipped over. The air bags deployed. There were two injuries sustained that did not require medical attention. A police report was filed. The vehicle was destroyed and towed to a tow yard. The manufacturer was notified of the failure. The failure mileage was 66,523.

- Austell, GA, USA

problem #9

Feb 042016

Journey

  • 43,000 miles
Vehicle was traveling on a side street and was struck by another vehicle on the left side just in front of the rear wheel causing it to spin and roll. As you can tell by the pictures attached the side curtain airbags did not deploy either at the time of initial impact from the other car hitting the side of our vehicle, nor did it deploy when the vehicle rolled on it's side and roof. Our concern is why?

- Trussville, AL, USA

problem #8

Nov 022015

Journey

  • 50,000 miles
The contact owns a 2012 Dodge Journey. The contact stated that while coming to a stop, the brakes failed to respond when the brake pedal was depressed. As a result, an on coming vehicle crashed into the passenger side. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to an independent mechanic where it was diagnosed but the contact did not know the cause of the failure. The VIN was included in the NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Elgin, IL, USA

problem #7

Jul 282015

Journey

  • 99,365 miles
My husband and I were traveling up our hill on from our house. It is very steep, like cresting the top of a rollercoaster. Once we were at the top coming over the top our brakes gave out. My husband kept pushing them to the floor and still nothing worked. We had to round a bad curve towards the bottom and had to swerve to avoid hitting a car coming up the road. In doing so my husband tried to keep control of the car but ended up veering off the road into someone's yard where we hit a tree head on then skidded across their driveway and crashed through their privacy fence and landed nose down into their inground swimming pool. And at no point did our airbags deploy. We were wearing seat belts but I actually had to go the local urgent care for head injury and my husband is seeing a dr for back injury. Our headrests had a mechanism that deploys in accidents. That was all that worked. Thank god nobody was in the pool because they would have been killed. The police were called and a report filed.

- Ashland, KY, USA

problem #6

Dec 262014

Journey 4-cyl

  • 63,000 miles
First was the back brakes and right router have had to replace it 3 times since 2012.. we where leaving a bp when we were hit on the side back passenger door and back panel so bad the door was stuck and the airbags did not deploy was so scared for my kids.

- Fayetteville, GA, USA

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