This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer indicated that the parts were on a national back order. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
I contacted the manufacturer/dealership at bob caldwell on morse rd in columbus, Ohio. I was told three separate times they could complete the recall repairs and each time I was then told they cannot.
I took my car to five star Dodge in warner robins, ga to have the recall (R61) repairs done to the vehicle. While the dealership had my car they called and told me that they did the recall but my ABS (anti lock brake system) light was still on which is what the recall is for and they would look at it but it would cost me the diagnostic fee if I didn't get the repairs done or they would charge me for the repairs. Why should I have to pay for repairs for a problem that was recalled on the vehicle? I don't understand.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Phoenix City, AL, USA
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The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts were not available for the repair. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer and manufacturer were made aware of the delay. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/16/16 updated 10/18/16.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 08/03/16* updated 08/09/16.
The contact owns 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received notice of recall for antilock brake system for my vehicle (VIN: [xxx]). I requested service from triangle Chrysler de ponce 2616 ponce by pass ponce, pr 00728 787-812-4025 they accepted the vehicle for service, February 19, 2016 in the morning. In the afternoon, they called me to say that the lights that indicated problems with the ABS system will not turn off if a sensor is not replaced, which cost is $115. I dont agree and are not satisfied by their explanation. I understand that if the problem of the recall caused the signal advice, it should be repaired. They say that the recall covers the module but not the sensor. I requested a review of the dealers decision to mopar and they never answered. I am including the dealer job service, and a photo of the lights in the vehicle panel. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. When depressing the brake pedal, a grinding sound was heard. The failure recurred numerous times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not provided.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/16/16 the consumer stated the vehicle was repaired. Updated 03/17/16.
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Own a Dodge Journey SXT AWD 2013. Received recall notification R61/NHTSA recall 15V-675 on December 27, 2015 regarding possible anti-lock brake system (ABS) and electronic stability control (ESC) systems failure. I had an accident with this vehicle on July 28, 2015 (rear-ended another vehicle, tried to avoid collision, but vehicle did not react as expected) causing a total damage to this vehicle of app. $ 5,000. I have 33 years of driving experience and never had an accident until that day. I could not explain to the investigating police department nor to my insurance company why this accident happened. I tried to contact the fca (Dodge) customer service/recall center, but did not receive a response yet.
The contact owns a 2013 Dodge Journey. The contact received notification of nhsta campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving down the highway going about 48 miles per hour with my baby in the car and I tried to slow the vehicle down for a yellow light my breaks would not stop it took a hard stomp to come to a complete stop. Also my car will not shift gears it jerks when done and takes off very slowly hardly picking up speed. It also makes a knocking sound and vibration when you drive and after you turn the ignition off
A D V E R T I S E M E N T S
- Ocean Ridge, FL, USA