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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,590 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Journey brakes problems

brakes problem

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2013 Dodge Journey Owner Comments (Page 1 of 2)

problem #25

Oct 052016

Journey

  • 50,000 miles

A D V E R T I S E M E N T S

I own a 2013 Dodge Journey. On October 5th many electrical issues began and continue even after the recalls here addressed. ABS light came on, traction control disabled, cruise control function quit working dash displays/touchscreen began to flicker, bluetooth/uconnect/voice systems became non-responsive, ambient lighting on the passenger side flickers on and off, and the climate control system turned on after being set to the off position. The vehicle cabin is being contaminated by fumes and by the fiberglass soundproofing that is somehow entering the cabin. Dealership claims the recalls were addressed abut the ABS and traction control issues are due to a speed control sensor, wants to charge me the $227 for this sensor, the voice system is due to another module (still awaiting pricing), can't figure out why the various other electrical issues are occurring, nor how the fiberglass and fumes are getting in and that none of this is covered by the recalls nor by my manufacturer powertrain warranty, and he knows many people that haven't wrecked driving without the traction control and ABS systems so we can pick it up and drive it until we are ready to order the parts and pay for the repair. Fiberglass contamination is a pretty serious issue that causes cancer and various other health issues, the traction control, dashboard display, and antilock breaking systems are a serious safety concern and the recall stated loss of control could result in a crash and the vehicle should be fixed immediately

- Washington, DC, USA

problem #24

May 202013

Journey

  • 50,000 miles
The contact owns a 2013 Dodge Journey. The contact had not experienced a brake failure until the vehicle was repaired for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). After the dealer's repair, there was extensive moisture. The dealer later determined that all the calipers were rusted and corroded. The dealer stated that the parts needed to be replaced. The manufacturer's remedy for the recall failed to provide a solution and the condition continued. The manufacturer was notified of the failure several times and provided no solution other than for the contact to replace the parts. The dealer did not indicate what caused the moisture after the recall repair was completed. The vehicle was not repaired. The approximate failure mileage was 50,000.

- Washington, DC, USA

problem #23

May 212016

Journey

  • 26,000 miles
The contact owned a 2013 Dodge Journey. While driving approximately 60 mph, the stability control failed without warning. The contact attempted to apply the brakes; however, the brakes failed and a crash occurred. The contact was unable to provide details of the crash and how she received head injuries and lost consciousness. The vehicle was towed and destroyed. A police report was filed. The contact received facial, neck, tongue, and head injuries that required medical attention. The vehicle was later included in NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling); however, the vehicle was totaled before a remedy was available. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.

- Syracuse, NY, USA

problem #22

Feb 012016

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer indicated that the parts were on a national back order. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Ocean Ridge, FL, USA

problem #21

Jul 182016

Journey

  • miles
I contacted the manufacturer/dealership at bob caldwell on morse rd in columbus, Ohio. I was told three separate times they could complete the recall repairs and each time I was then told they cannot.

- Lewis Centet, OH, USA

problem #20

Aug 232016

Journey

  • miles
I took my car to five star Dodge in warner robins, ga to have the recall (R61) repairs done to the vehicle. While the dealership had my car they called and told me that they did the recall but my ABS (anti lock brake system) light was still on which is what the recall is for and they would look at it but it would cost me the diagnostic fee if I didn't get the repairs done or they would charge me for the repairs. Why should I have to pay for repairs for a problem that was recalled on the vehicle? I don't understand.

- Warner Robins, GA, USA

problem #19

Jan 062016

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sugarland, TX, USA

problem #18

Jun 272016

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Phoenix City, AL, USA

problem #17

Mar 152016

Journey 6-cyl

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts were not available for the repair. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer and manufacturer were made aware of the delay. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/16/16 updated 10/18/16.

- Winterville, NC, USA

problem #16

Jun 172016

Journey 6-cyl

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 08/03/16* updated 08/09/16.

- Logansport, IN, USA

problem #15

Oct 192015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cosby, TN, USA

problem #14

Feb 192016

Journey

  • miles
I received notice of recall for antilock brake system for my vehicle (VIN: 3C4pdcab3dt6682434). I requested service from triangle Chrysler de ponce 2616 ponce by pass ponce, pr 00728 787-812-4025 they accepted the vehicle for service, February 19, 2016 in the morning. In the afternoon, they called me to say that the lights that indicated problems with the ABS system will not turn off if a sensor is not replaced, which cost is $115. I donīT agree and are not satisfied by their explanation. I understand that if the problem of the recall caused the signal advice, it should be repaired. They say that the recall covers the module but not the sensor. I requested a review of the dealerīS decision to mopar and they never answered. I am including the dealer job service, and a photo of the lights in the vehicle panel.

- Penuelas, PR, USA

problem #13

Jan 052016

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Indianola, IL, USA

problem #12

Mar 222016

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Perris, CA, USA

problem #11

Sep 022015

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Palestine, TX, USA

problem #10

Nov 272015

Journey

  • 60,000 miles
The contact owns a 2013 Dodge Journey. When depressing the brake pedal, a grinding sound was heard. The failure recurred numerous times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. Parts distribution disconnect.

- Jasper, AL, USA

problem #9

Nov 032015

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Denice, FL, USA

problem #8

Nov 262015

Journey

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not provided.

- Morrow, GA, USA

problem #7

Oct 192015

Journey 6-cyl

  • miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/16/16 the consumer stated the vehicle was repaired. Updated 03/17/16.

- Jackson, MO, USA

problem #6

Oct 192015

Journey

  • 0 miles
The contact owns a 2013 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Elwood, IN, USA

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