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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,168 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Journey drivetrain problems

drivetrain problem

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2013 Dodge Journey Owner Comments

problem #5

Mar 092016

Journey 6-cyl

  • Automatic transmission
  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Dodge Journey. While driving 25 mph, the vehicle jerked violently. The contact lost control of the steering wheel and crashed into a concrete barrier. There were no injuries and a police report was not filed. The instrument panel lights illuminated. The failure recurred numerous times. The vehicle was taken to the dealer, but the failure could not be found. The vehicle was not repaired and the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. Updated 10/18/16 the consumer stated she experienced a tire blow out, and the alternator and battery needed to be replaced. Updated 10/25/16.

- Washington, DC, USA

problem #4

Oct 012014

Journey

  • 30,000 miles
The contact owns a 2013 Dodge Journey. While driving approximately 10 mph, the vehicle failed to respond when the accelerator pedal was depressed. The contact continued to depress the accelerator pedal, the rpms increased, and the vehicle lunged forward. The failure recurred on several occasions while driving 35 mph and less. The vehicle was not taken to the dealer or diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. The VIN was unavailable.

- Grandview, MO, USA

problem #3

Sep 172015

Journey

  • 34,263 miles
My vehicle has undergone repeated repair attempts, for a defect and nonconformity with defective transmission, transmission clunk, defective A/C, defective door locks, defective window regulator, and radio failure. These nonconformities substantially impair the use, value and safety of the subject vehicle. The transmission has shifting issues to the point of having to force it into reverse, especially if parked on an incline. The defective A/C and radio seem to be contained in the all-in-one unit in which the radio goes out and A/C will turn on at random and not turn off. The unit has been completely replaced once, only for the problem to continue. The defective door locks and window regulator was a result of wiring issue BCM and door latch assembly. I have filed a lemon law suit against Chrysler and bill luke, only to be declined as they state it was all within warranty. The vehicle is not worth nearly what I owe on it and has a huge list of repairs that would reflect negatively on carfax in the event of trade or resale. I have attached a summary of repairs, but have additional documentation, if needed.

- Glendale, AZ, USA

problem #2

Mar 282014

Journey

  • 75 miles
The contact owns a 2013 Dodge Journey. The contact stated that the transmission would exhibit an abnormal clunking noise and would shift hard. The vehicle was taken to the dealer where the technician diagnosed that there were software failures. The dealer made unknown repairs to the vehicle. The manufacture was contacted about the failure. The failure mileage was 75 and the current mileage was 8,500.

- Redford, MI, USA

problem #1

Feb 202013

Journey 4-cyl

  • 1,500 miles
The car stall at slow speed and sometime it will jerk forward..transmission making noises...when U stop U can hear it..this is brand new car. I might have it maybe 5 months now..call the Chrysler all they is to take it to the dealer let them take a look at it...

- Cartersville, GA, USA

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