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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
10,401 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey brakes problems

brakes problem

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2014 Dodge Journey Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #16

Jan 052016

Journey

  • miles

A D V E R T I S E M E N T S

Hello I have received a recall warning for my vehicle R61 NHTSA 1V-675. Today I called a Dodge dealership to schedule a repair and was told minimum a month because it take that long to get the part in. I was also told that they do not keep the parts on hand and order when people call to fix the recall. With a recall like this that affects the breaking system and can cause a crash and the driver not aware it a major safety concern. Why send out a recall if Dodge or Chrysler is not going to fix the issue in a more realistic time frame. One month and then take due to schedule is unacceptable. So in the mean time I just pray that I do not have a accident and not harm myself. Family, or someone else. Chrysler needs to be held accountable. I regret the day I bought this car due to how poorly it is built. Now that needs to be investigated as well.

- Milford, OH, USA

problem #15

Jan 072015

Journey

  • 9,000 miles
The contact owns a 2014 Dodge Journey. The contact stated that the instrument panel lights failed to illuminate. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the sensor needed to be replaced. The vehicle was repaired. The contact also stated that when the gear shifter was placed into the reverse position, the accelerator was depressed, the vehicle independently shifted into the drive position. The failure recurred multiple times. The vehicle was taken to a dealer where the transmission was recalibrated. In addition, the contact stated that while driving approximately 35 mph, the brake pedal was depressed, but the vehicle hesitated to stop while making a grinding sound. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

- Winder, GA, USA

problem #14

Aug 152015

Journey

  • 27,000 miles
The contact owns a 2014 Dodge Journey. The contact stated that when the brake pedal was depressed, the vehicle hesitated to stop without warning. In addition, the contact stated that when the accelerator pedal was depressed, the vehicle hesitated to accelerate. The vehicle was taken to a dealer where it was unable to be diagnosed. It was unknown if the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 27,000.

- Orlando, FL, USA

problem #13

Dec 072015

Journey

  • 22,000 miles

A D V E R T I S E M E N T S

I received recall notice R61/NHTSA 15V-675 regarding my vehicle's anti-lock break system control module. The notice states that the electronic stability control system could be affected. This month I was driving with my 2 young children, stopped at a red light when my electronic control system shut down in my car unannounced, then suddenly turned itself back on. I was nervous because I was driving with 2 small children, so I immediately went home. I was already informed by my Dodge dealer that Chrysler is not even manufacturing this particular replacement part, so who knows how long it might be before my car can be repaired. When I received notice R32, I drove around for 2 months before my Dodge dealer finally called to inform me they had the available part. I have been in contact with Chrysler and told them what happened to my vehicle. I was promised a rental car to drive until this part became available, but I was only given a rental car for one day. I am still driving around unsafely because this is my only vehicle, and I don't know when it will be fixed. This recall scares me because it is already showing effects of deformity and affecting my vehicle's control operations and I have 2 kids with me.

- Henderson, NV, USA

problem #12

Apr 012015

Journey

  • 110,000 miles
The contact owns a 2014 Dodge Journey. While driving at approximately 20 mph, the brake pedal was depressed but it became stuck and failed to release. As a result, the vehicle crashed into a ditch. A police report was not filed. The contact did not sustain any injuries. The vehicle was towed to a dealer where the failure was undetermined. The vehicle was repaired; however, the contact mentioned that the brakes made a grinding sound. The contact received a notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Levelland, TX, USA

problem #11

Nov 022015

Journey

  • 10,525 miles
Recived recall of the ABS moduel, passenger seat sometime falls for no reason. Has been taken to the dealer due to the car to going into gear and not coming out of gear. Was told by dealer that it was a computer issue. They advised it had been fixed but it still get stuck from time to time. I do no feel safe in this care and feel like I am stuck in a vehicle I can't trust. In these instances the seat we where on the highway. Moving from gear to park or park to gear the vehicle was stationary.

- Jennings, LA, USA

problem #10

Dec 072015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and the dealer was unable to determine when the parts would become available. The contact was unaware of when the vehicle would be repaired. The manufacturer was contacted and was not able to provide a reasonable time frame to send the part to the dealer. The VIN tool confirms parts not available.

- Amelia Court House, VA, USA

problem #9

Oct 142015

Journey

  • miles
The contact owns a 2014 Dodge Journey. When the brake pedal was depressed, the vehicle jerked. The battery warning indicator illuminated and the vehicle stalled. The vehicle was towed to the dealer where the failure was not determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts were unavailable to perform the repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Saint Louis, MO, USA

problem #8

Dec 122015

Journey

  • miles
Hello my name is kelly dubose and I a single mother of two small children. I have been the owner of a Dodge Journey for a little over a year and I have already received two recalls on my vehicle. With these risks come serious consequences and I do not feel safe driving my children in this vehicle. I have contacted the dealership and they told me they are unable to provide me with a loaner vehicle. At this time I am highly upset because basically I have to play russian roulette with mine and my children's live every time I drive my only mode of transportation. I do not think it is appropriate for a company to knowingly allow anyone especially children to drive around in a defective vehicle that can at any given moment cause serious injury or even death without providing an alternative until the problem can be fixed. I am very upset and am considering looking into getting a lawyer to defend my rights as a consumer.

- Detroit, MI, USA

problem #7

Oct 192015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jupiter, FL, USA

problem #6

Apr 092015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. While driving at various speeds downhill and depressing the brake pedal, the ABS warning indicator illuminated. The contact also stated that the vehicle would hydroplane in the rain. The contact stated that the vehicle exhibited decreased stopping power due to the braking failure. The contact also complained of a loud abnormal humming noise coming from the engine when the vehicle was started. The vehicle was taken to an independent mechanic for diagnostic testing, but the failure could not be duplicated. The vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Fairfield, CA, USA

problem #5

Aug 122015

Journey 4-cyl

  • 7,585 miles
Taking exit off us 12 onto I-82 (yakima) my vehicle suffered complete engine failure. The brakes did not work and had to rely on the emergency brake, stopping about 100 feet away and nose in traffic. My family to include my 39 weeks pregnant wife, sons (3 & 4), and myself were in the car. During my five emergency brake attempts I hit my head on the frame of the door. I feel that we are lucky to be alive as we had skid a few times before stopping with no further injuries. As of now, I have a splitting headache and my wife is being monitored for signs of fetal distress; all around [xxx] experience. The Dodge dealership that I purchased it from refused to lend me a loaner vehicle, said that it happens, and offered to look at it in two weeks; bs! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Selah, WA, USA

problem #4

Nov 062014

Journey 6-cyl

  • 200 miles
The first day drove this brand new Dodge Journey to work. And came back with the hood released. The only thing it could happen was I accidentally touch the hood release handle when I apply/release the parking brake, because they are too closed. It is a really bad design.

- Edmonton, AK, USA

problem #3

Mar 282014

Journey 6-cyl

  • 3,413 miles
Have had the hood release next ot the parking brake pedal. Open the hood without notification.the brake pedal is to close in proximity to the hood latch. Each time you release the parking brake the hood releases.

- Kingsport, TN, USA

problem #2

Sep 282014

Journey 6-cyl

  • 3,700 miles
I was driving with my girlfriend. We just got over the top of a hill and going down hill at about 35 to 40 mph. The vehicle shut off. No power steering and no brakes. Stopped 5 feet from a telephone pole. Vehicle was towed to liccardi Dodge. They did not find anything wrong with the car. We were shaken up from the incident and I traded the vehicle in fearing for my life. I had only made one payment on the car so I had $16,000 of inequity. I traded it in on 9/29/14 not taking chances. I now have a huge debt on the new car because of this and huge payments. Very disappointed. Had the vehicle for 2 months.

- Basking Ridge, NJ, USA

problem #1

Apr 022013

Journey 4-cyl

  • 6,500 miles
Air bags failed to deploy when vehicle had front impact with ditch embankment after leaving road across ditch and the anti-lock brakes caused the brakes to engage and unengaged causing the wreck. When checked it was told that nothing wrong with either part.

- Macon, MO, USA

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