10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
36,156 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey drivetrain problems

drivetrain problem

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2014 Dodge Journey Owner Comments (Page 1 of 2)

problem #28

Apr 052021

Journey

  • miles

A D V E R T I S E M E N T S

While driving from from grand rapids and arriving to Michigan city, Indiana, I hear a noise that mimicked that of a flat tire. I immediately made a right turn into the parking lot to check each one of my tires, but none of them were low or completely deflated. I drove up a bit to park my vehicle, so I could further investigate and it stalled. When I got out of the vehicle, I smelled a light burning smell coming from underneath tbe vehicle and I just let it sit, while calling my insurance company's roadside assistance to obtain support. I had the vehicle towed back to grand rapids costing me $401 because my insurance only paid up to 15 miles for towing and this drive was approximately a 125 mile drive. Due to covid, I had to pay out of pocket for a ride back to grand rapids as well. I had the vehicle towed to the dealership where I purchased the car back in April 2015 and after the delearship checked to diagnose the vehicle, I received a phone call saying it was my all wheel drive powertrain unit/system and it had busted and was leaking fluid. The quote that the gentleman gave was a whopping $2200 and some change. I really thought I remembered purchasing a powertrain warranty, but is there a way to find out for sure if I did? I would appreciate more guidance on this situation because I am out of thousands of dollars and would love to have some financial assistance, if possible. Also, I wanted to initiate a recall for this because if I had been still on the highway driving, this could have turned out way different and I would hate to hear that others may not be as blessed as I was. I do not have my invoice yet because they are working on fixing my car still. I will save it once I do, if needed. Thank you in advance for investigating this safety concern and have a great day!

- Grand Rapids, MI, USA

problem #27

Dec 012020

Journey

  • 178,000 miles
While driving on a highway going straight at 60 mph my vehicle shuts off. We then have to stop the vehicle to restart it. This has been happening about 1X a week for about a month. There are no codes and all engine information reads fine.

- Wellsville, UT, USA

problem #26

Oct 302013

Journey 4-cyl

  • 18 miles
There is a U67 by fca recall on my 2014 Dodge Journey which I was not notified by the dealer! I found out about the recall after paying to have the catalytic converter replaced mysel! however my car decided to go into a limp mode which it has done since I purchased the vehicle in 2013 but this time it is staying in limp mode so I researched recalls, there is also T47 and U49 when I towed my vehicle to the dealer they informed me the converter I had put on does not meet standards and they were going to replace it again and also do the other two recalls as well and then they informed me they could not do the U49 or U67 because the vehicle does not have the original engine! they told me and gave me documentation that the only recall done was T47 however they reported to fca that the U67 was complete when in fact it has not been completed! the vehicle is stuck in limp mode because it needs the PCM flashed and they will not do the recall U67 or U49 on my vehicle and sent me away to drive the vehicle 89 miles home in limp mode! this vehicle had had a PCM issue since I bought it in 2013 causing a number of unsafe malfunctions I mentioned in complaint # 11337435 and 11337440! this vehicle needs to be taken off the road and a new vehicle given to me free of charge or money back! fca needs to know U67 has not been completed on my vehicle,

- Houlton, ME, USA

problem #25

Dec 152019

Journey

  • 99,000 miles

A D V E R T I S E M E N T S

Problem started with 2014 didge Journey SXT going into limp mode. Code that appeared were throttle body sensor, changed that. It went into limp mode immediately after and code was throttle body, changed that. It went into limp mode immediately again. Same codes. Sent to shop they said it was the transmission, $220 for an overhaul of that. 2 to 3 weeks after, limp mode again. Same codes. Brought it to Dodge dealership and the diagnosis it saying I need a new PCM and wire harness. Those items were replaced. 2 to 3 weeks after that work. Car goes into limp mode again while on the hwy. Car is currently at Dodge dealership again, now they're saying it's the starter causing the problem. This issue has been since July 2019 and is still ongoing, last limp mode was Sunday December 15, 2019. I have tons of documentation of the work that has been done please advise if you should need any

- Davie, FL, USA

problem #24

Oct 142019

Journey

  • 5 miles
I just brought a 2014 Dodge Journey on July of 2018 and I had two problems with the transmission, first problem it was leaking then I got it fix like 5 months ago now the transmission has a bigger problem that it have to rebuild or replace waiting from the decision from the mechanic with the results of what to do, the shop where I took the vehicle say that I wasn't the first person that have the same problem with the same vehicle and I was the forth person with the transmission problem and that he is surprise that they are no recall on the vehicle so I am very upset with this issue and I just want to make a complaint about

- Reading, PA, USA

problem #23

Jul 242019

Journey

  • 120,000 miles
The contact owns a 2014 Dodge Journey. While driving approximately 70 mph, the vehicle decelerated without warning. The vehicle was taken to an independent mechanic who stated that the computer system was failing. The vehicle was taken to paul sherry Chrysler Jeep Dodge Ram (937-778-0830, located at 8645 N county road 25A, piqua, oh 45356) where the technician diagnosed and replaced the throttle body. In addition, the ABS and traction control indicators illuminated. The vehicle was taken back to the same dealer where it was diagnosed that the wiring harness was corroded and needed to be replaced. The manufacturer was made aware of the failure and stated that a recall repair was performed in 2018 per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The contact was informed that a portion of the wiring harness may be repaired free of charge. The vehicle was not repaired. The failure mileage was approximately 120,000.

- Greenville, OH, USA

problem #22

Aug 252019

Journey 6-cyl

  • 82,252 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. While driving at low speeds, the vehicle failed to shift out of first gear. There were no warning indicators illuminated. The vehicle was taken to bettenhausen Chrysler Dodge Jeep Ram (8355 w. 159th street, tinley park, il 60477, 708-580-7103) where it was diagnosed that the shifter module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 82,252.

- Mokena, IL, USA

problem #21

Jun 152019

Journey

  • 96,310 miles
Driving alone a city street and pulled into a shop and the car had a cloud of smoke, as I was parking, then noticed fluid running from underneath. I didn't know what had happen. A refund for repairs on this vehicle would help. And effort to someone letting me know why this happened, is the question

- Stockbridge, GA, USA

problem #20

Mar 242019

Journey

  • 60,000 miles
On 03/24/19 we were making a left hand turn when the whole car shudder and a loud sound was made. We got out to investigate and burning oil could be smelled. The vehicle was brought to Firestone auto carecenter. The but it up on the lift. The transmission housing snapped at the bolts and drive shaft snapped. The vehicle only has 60,000 miles on it. The drive train warranty expired January 2019. The vehicle was purchased certified used

- Abbotstown, PA, USA

problem #19

Nov 262018

Journey 6-cyl

  • miles
There's a few recalls on my 2014 Dodge Journey AWD SXT that I've called and they said they don't have the parts and to call back in a few months. I just called now and they gave me the loop around transferring me to the front then back to service where I was placed on hold and then it rang to the front desks number and I had to leave a voicemail. Totally incompetent. This is at the Dodge dealership in Colorado springs.

- Colorado Springs, CO, USA

problem #18

Jul 072018

Journey

  • 100,800 miles

A D V E R T I S E M E N T S

Gear shift was lightly bumped, causing it to be thrown into park while driving at 50 mph. Vehicle made a very loud noise, suddenly would not drive forward. Complete transmission replacement necessary.

- Dekalb, IL, USA

problem #17

Jan 062017

Journey

  • miles
2014 Dodge Journey. Consumer writes in regards to water stains on back cargo liner caused by water leaks from antenna base/ back washer hose/rear harness grommet and other locations. Consumer has concerns of electrical problems. The consumer stated while driving a clunk was heard and the vehicle began to shake. When the gas pedal was depressed the engine just revved and would not shift gears. A few days later the vehicle would no longer move, leaving the driver stranded. A spring popped in the transmission causing the torque converter to fail. A week later the transmission began leaking fluid. A bushing and seal cracked. The vehicle was repaired. The consumer would like to have the vehicle bought back in full. Updated 06/14/2017

- Saint Paul, MN, USA

problem #16

Aug 252016

Journey 6-cyl

  • 31,000 miles
We purchased a 2014 Dodge Journey on 8/04/2016 under the assumption that the vehicle was certified. We eventually got the dealer to agree for us to bring the vehicle back to be certified and address all the other concerns. We picked the vehicle up in NY, heading home to pa and the car caught on fire while driving on the highway with my wife, our only daughter, two youngest sons, and myself. We were stranded, the dealer and manufacture did nothing including the warranty company. Although, the vehicle had factory, we just purchase the vehicle including "required warranty" for $2000, we were denied any assistance from Dodge and the dealership. We have been in constant contact with the dealer via different mediation and to this day, we are still on our own with out a vehicle that is safe to drive.

- Hazleton, PA, USA

problem #15

Nov 102016

Journey 6-cyl

  • Automatic transmission
  • 30,000 miles
The contact owns a 2014 Dodge Journey. While the vehicle was stationary in the drive position on an incline, it rolled backwards. The dealer diagnosed that the vehicle was operating normally and no failure was identified. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 01/05/17

- Methun, MA, USA

problem #14

Oct 122016

Journey

  • 23,000 miles
The contact owns a 2014 Dodge Journey. While driving 40 mph, the vehicle jerked and made a loud noise from the engine. The vehicle stopped running and was towed to the contact's residence. The failure mileage was 23,000.

- Oxford, AL, USA

problem #13

Jun 152016

Journey

  • 30,000 miles
When shifing the vehickle to park it does not lock into the park position, it goes into the reverse position. This has happened three times, two recently. The shift lever does not go to the left locking it in the park position.

- Rochester, WI, USA

problem #12

Jan 152016

Journey

  • 47,000 miles
The contact owns a 2014 Dodge Journey. While driving 55 mph, the gauges and meters failed to function. All the lights on the instrument cluster failed to illuminate. In addition, the accelerator pedal was depressed, but the vehicle jerked and hesitated before accelerating. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 47,000.

- Lexington, KY, USA

problem #11

Jan 072015

Journey

  • 9,000 miles
The contact owns a 2014 Dodge Journey. The contact stated that the instrument panel lights failed to illuminate. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the sensor needed to be replaced. The vehicle was repaired. The contact also stated that when the gear shifter was placed into the reverse position, the accelerator was depressed, the vehicle independently shifted into the drive position. The failure recurred multiple times. The vehicle was taken to a dealer where the transmission was recalibrated. In addition, the contact stated that while driving approximately 35 mph, the brake pedal was depressed, but the vehicle hesitated to stop while making a grinding sound. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

- Winder, GA, USA

problem #10

Nov 022015

Journey

  • 10,525 miles
Recived recall of the ABS moduel, passenger seat sometime falls for no reason. Has been taken to the dealer due to the car to going into gear and not coming out of gear. Was told by dealer that it was a computer issue. They advised it had been fixed but it still get stuck from time to time. I do no feel safe in this care and feel like I am stuck in a vehicle I can't trust. In these instances the seat we where on the highway. Moving from gear to park or park to gear the vehicle was stationary.

- Jennings, LA, USA

problem #9

Oct 142015

Journey

  • 19,700 miles
The contact owns a 2014 Dodge Journey. The contact stated that when the ignition was turned on with the starter key, an independent mechanic that was near informed the contact that the transmission was slipping. The independent mechanic inspected the vehicle and informed that the power steering pump also needed replacement. The vehicle was taken to a dealer where it was confirmed that the transmission slipped and the power steering pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,700.

- Pensacola, FL, USA

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