10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
39,016 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey electrical problems

electrical problem

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2014 Dodge Journey Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #71

Jul 082020

Journey

  • 89,203 miles

A D V E R T I S E M E N T S

So when I am driving down the street or on the freeway at an accelerated rate and then I start to push on the brakes to slow down to either come to a stoplight or an exit of the freeway and to either turn left or right the car will cut off but also stay on the engine completely cuts off and the steering wheel locks but the radio the air conditioner everything else stays on inside the car the ignition it self stays on 'run' it's a push start. I then have to put my car in park and turn off then back on and hope it doesn't happen again, but it does

- Desert Hot Sorings, CA, USA

problem #70

Oct 302013

Journey 4-cyl

  • 18 miles
The car loses power unexpectedly while driving at various different speeds or sometimes just won't start after driving but if U wait twenty minutes it might just decide to restart, the ac sometimes will only blow out very hot heat, the cruise control won't turn off and has accelerated from being set at 55 to 75 on its own without being able to turn off, it has went into limp mode at several different speeds and in 2018 wouldn't turn off from in the run position in a result of a completely drained battery and was told engine needed to be replaced which I had replaced, the catalytic converter completely disconnected from the front which I also had replaced, wheel bearings bad costing numerous tire changes since purchasing it in 2013 until someone finally told me in 2020 what was wrong only at the cost of several tires and a wheel alignment, the stability warning light comes on and turns off randomly but if I try to push the button it won't turn it back on or off and the throttle control light comes on and car goes into limp mode drives like this for a day then can go days or months with all warning lights turning off and car runs just fine until it decides to do anyone one of these problems! I have told the dealership that the vehicle has a malfunctioning computer since purchasing it in 2013! the vehicle is unsafe lemon! it has caused me anxiety, and repeated traumatic events of almost getting into an accident or being left stranded for hours! I go into a store and I panic never knowing if the vehicle will start or decide to act possessed!" I recently went to a Dodge dealership to get the safety recalls done on the vehicle and Dodge has informed me they will not do the recalls because I have replaced the engine! the safety recalls must be done and if they can't do it then they need to provide me w a new vehicle free of charge or give me the money back I paid!

- Houlton, ME, USA

problem #69

Jun 162020

Journey 6-cyl

  • 45,000 miles
Past 2-3 years whenever it rains ABS and ESC light come on and brakes fail to work properly. Once quits raining, after no more than 24-48 hours lights go off and everything functions fine until rains again. Recently there was no rain from January to mid June and I traveled from Florida to Ohio and back with no problem. Then it rained, ABS and ESC back on. Vehicle was recalled Dodge #R61 for this exact issue and the dealer stated performed recall. That did not correct problem. I contacted Dodge and was given a case number. I took to dealer after it had rained and they confirmed ABS and ESC light were on and pulled code when I dropped off stating ABS module failure which is the part that fails in R61 when it rains. The next day it did not rain and dealer states ABS and ESC light off and there were no codes indicating no problem. They say they do not know how to repair and state Dodge told them it was out of warranty. I pointed out no expiration on recall and they have stated they don't know how to fix and don't know how to get paid for repairs if could find problem. Note: The R61 states it does not apply to right hand drive Fiat freemont because the water intrusion to ABS ground wire occurs when rain runs off passenger windshield and soaks ground wire and the right hand drive vehicles have ground wire that is culprit on drivers side and water from rain does not affect those wires. In 2016 they announced they were recalling 152,000 right hand drive Dodge Journeys (Fiat freemont) without explanation however this appears to be clear proof they do not know how or where water is entering ABS wiring system.

- Sarasota, FL, USA

problem #68

May 192020

Journey

  • 103,643 miles

A D V E R T I S E M E N T S

While investigating a problem of a non-working backup light, it was discovered that several (7) wires from the body to the rear deck hatch are broken in the lift gate accordion. Dealer service manager said they have seen several cases of this - an internet search confirms this is extensive.

- West Union, OH, USA

problem #67

Feb 022020

Journey

  • 54,779 miles
Power window control on driver side will stop working and not allow the windows to close back up. Power locks stopped working. I have noticed that the power cord going from the door to the body of the car keeps disconnecting from the body of the car. I have noticed that the power cord going from the door to the body of the car keeps disconnecting the box from the body of the car. This feature happens when the car is in park or going down the road and drive.

- Monroe, MI, USA

problem #66

Oct 012019

Journey

  • 150,000 miles
The contact owns a 2014 Dodge Journey. While driving at various speeds and accelerating the vehicle sputtered and stalled however restarted. The tachometer and speedometer became inoperable but independently reset and worked as designed. The battery warning light was illuminated. The vehicle was taken to several independent mechanics where the battery was replaced. The contact called baxter Chrysler Dodge Jeep Ram la vista located at (7010 S 124th cir, la vista, ne 68128 (402) 800-1229) however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 150,000.

- Omaha, NE, USA

problem #65

Feb 082020

Journey

  • miles

A D V E R T I S E M E N T S

2014 dodg Journey intermintent will not start new battery new starter vehicle starts good for a while then one day nothing mechanic says he has this problem alot with Chrysler has to do with security system and vehicle not recognizing key fob try all the tricks vehicle starts for a while then one day nothing I am hoping for a recall..

- Crest Hill, IL, USA

problem #64

Jan 272020

Journey

  • 46,000 miles
My 2014 Dodge Journey was parked in my garage, I tried to start up the car and it did not want to turn on. On the dash the following appeared and flashed several times before turning off: A red lightning bolt and airbag. The transmission light also flashed in yellow however it did stay on. I tried again several times. It kept giving me the message to service park assist.. I read some forums online as more people have experienced this issue with their Dodge Journey?S (ranging from 2009-2016 models) two gentlemen stated if you place the car in neutral and then start the vehicle it would crank up however my car did not. The brake pedal seems stuck and extremely hard to press down as well but that?S usually like that for me on any given day to start my car. I attempted to start up the vehicle again and the dash then stated it did not detect the key but the key was inside the car with me, again all lights turning on, flashing and then turning off. I am aware there are some previous and more recent recalls with this vehicle. Also when I open the door to get in the dash display just has a picture of the brake and push to start. Doesn't have any words with it anymore. Also when going thru the menu everything is blank except there is a 1 where there is a message for the park assist service. Worst part is I drove the car the day before with no problems. If I try to use the remote start it still doesn't work and then the tail lights flash fast and almost like they are trying to short out.

- Jber, AK, USA

problem #63

Jan 092020

Journey

  • miles
As I was driving my car on the city street I lost acceleration power, the traction light and the red lightning bolt came on. My car speed decreased and will not accelerate to over 12 miles an hour. I was on a city street with a speed limit of 40 miles an hour when the power decreases and another vehicle almost ran into my truck as I was trying to make it through the intersection. My car has coded the saying that my throttle needed to be replaced. The throttle was replaced and the car traction light and the lightning bolt still appeared on the dash. The car will not increase to over 12 miles an hour. My car is at the shop and the mechanic has diagnosed that the electrical issues should be on recall because there has been at least 6 Dodge's that he has repaired with the same issue.

- Rex, GA, USA

problem #62

Dec 182019

Journey

  • miles
While cleaning my vehicle in my drive way I noticed a compartment under my steering wheel showing. I then took it too a Dodge dealership for a recall that I received in the mail and I also asked about the cloth like material showing under my steering wheel. The young man notified me that it was the airbag coming out from under the steering wheel as well as a sensor/electrical problem. I am a new mom to be and having a newborn in this vehicle is unexceptionable. This vehicle is only a few years old with so many recalls. Im so disappointed

- Tampa, FL, USA

problem #61

Dec 152019

Journey

  • 99,000 miles

A D V E R T I S E M E N T S

Problem started with 2014 didge Journey SXT going into limp mode. Code that appeared were throttle body sensor, changed that. It went into limp mode immediately after and code was throttle body, changed that. It went into limp mode immediately again. Same codes. Sent to shop they said it was the transmission, $220 for an overhaul of that. 2 to 3 weeks after, limp mode again. Same codes. Brought it to Dodge dealership and the diagnosis it saying I need a new PCM and wire harness. Those items were replaced. 2 to 3 weeks after that work. Car goes into limp mode again while on the hwy. Car is currently at Dodge dealership again, now they're saying it's the starter causing the problem. This issue has been since July 2019 and is still ongoing, last limp mode was Sunday December 15, 2019. I have tons of documentation of the work that has been done please advise if you should need any

- Davie, FL, USA

problem #60

Dec 152019

Journey

  • 130,000 miles
The radio will randomly turn stations and just completely go black. The A/C turns itself on and off. The airbag lights keep randomly coming up and then go away.this all happens rather I'm driving fast, slow, or stopped at a light and has happened since purchasing the car a year ago. I'm also having an issue with the check engine light coming on with it being the P0420. I only use mid grade gas and only from exxon or chevron. I also make sure the gas cap is on tightly. The check engine light will be on one day and not the next.

- Tallapoosa, GA, USA

problem #59

Dec 062019

Journey

  • 60,408 miles
My 2014 Dodge Journey was parked in my drive way, I tried to start up the car and it did not want to turn on. On the dash the following appeared and flashed several times before turning off: A red lightning bolt and airbag. The transmission light also flashed in yellow however it did stay on. I originally thought it needed a battery replacement so with battery jumper cables we attempted to get the Journey to start and it refused to start even after leaving the cars connected for several minutes. I read some forums online as more people have experienced this issue with their Dodge Journey's (ranging from 2009-2016 models) two gentlemen stated if you place the car in neutral and then start the vehicle it would crank up however my car did not. The brake pedal seems stuck and extremely hard to press down as well but that's usually like that for me on any given day to start my car. I attempted to start up the vehicle again without using jumper cables and the dash then stated it did not detect the key but the key was inside the car with me, again all lights turning on, flashing and then turning off only for transmission light to stay on. I am aware there are some previous and more recent recalls with this vehicle and I've had two repaired however the dealer does not make it easy for the job to be done, either parts need to be ordered and are not in to someone not reaching out when they're ready as well as being told my car would need to stay there overnight to several days as they were extremely busy which does not work for me. I am not sure what the problem is but it seems to be electrical (unknown). 12/07/2019 I tried to start up the vehicle once again and still does not turn on, transmission light and airbag light both stay on.

- Homestead, FL, USA

problem #58

Oct 312019

Journey

  • 102,000 miles
The back up camera is intermittent and does not work. The outside temperature gauge is off by 20 degrees the tire pressure gauge does not work. This all happens when the vehicle is started. The back up camera does not work when I put it in reverse.

- Lincoln, NE, USA

problem #57

Oct 232019

Journey

  • 56,387 miles
In the past two years I have had multiple electrical problems. The A/C turns on all on its own. The radio changes channels on its own but most important this morning 23 Oct 2019 my 2014 Dodge Journey completely shutdown while I was making a right hand turn. Luckily I was able to get off the road safely.

- Fpo, AE, USA

problem #56

Jul 242019

Journey

  • 120,000 miles
The contact owns a 2014 Dodge Journey. While driving approximately 70 mph, the vehicle decelerated without warning. The vehicle was taken to an independent mechanic who stated that the computer system was failing. The vehicle was taken to paul sherry Chrysler Jeep Dodge Ram (937-778-0830, located at 8645 N county road 25A, piqua, oh 45356) where the technician diagnosed and replaced the throttle body. In addition, the ABS and traction control indicators illuminated. The vehicle was taken back to the same dealer where it was diagnosed that the wiring harness was corroded and needed to be replaced. The manufacturer was made aware of the failure and stated that a recall repair was performed in 2018 per NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The contact was informed that a portion of the wiring harness may be repaired free of charge. The vehicle was not repaired. The failure mileage was approximately 120,000.

- Greenville, OH, USA

problem #55

Jul 072019

Journey

  • 143,000 miles
My cruise control quit working and the traction control light came on and it wouldn't turn off. The doors started locking and unlocking by themselves. I went to church and stopped at food city afterwards. I started the vehicle and put it in reverse and I can smell something weird and it was like the brake was stuck and it was holding back. I proceeded because I was in traffic and needed to move. Acceleration was limited but I made it home which was less than a mile. When stopped there was smoke rolling out from under the front passenger side area and there was fluids running all over the ground. This was a very dangerous situation because I had my children in the car. There is a scrubbing and pecking noise but it sounds like it's coming from the rear end. I have had nothing but problems with this vehicle. Check engine light is on but it's been on. I've had it checked and shows nothing wrong and had it turned off and it continues to come on. Alternator has been replaced as well as new battery. It seems to have electrical issues with the doors locking and unlocking. So dangerous! affects steering and control of vehicle and could cause a fire and not be able to get out of the vehicle. After seeing all of the reviews and problems with these vehicles they all need to be recalled because none of them are safe because it's obvious that the dealerships don't even know how to fix them. If they attempt one issue there are even more issues that occur. The repairs are costly and this is happening way too often with too many Journeys. Then we are stuck with a lemon to pay for and no vehicle because of these costly repairs along with the dangers imposed. Please recall these dangerous and repair costly vehicles! they don't need to be on the roads. Problems started not long after purchase but they have escalated and have gotten more serious, dangerous, and costly.

- Chilhowie, VA, USA

problem #54

Aug 062019

Journey

  • 68,200 miles
On approximately 6-8 different occasions in the last 3 years, my 2014 Dodge Journey has shut itself off while I've been driving it. The first 3 times I was driving straight & after the 3rd time, the dealer replaced the crank shaft sensor but it continued to happen. There seemed to be nothing to note when it would happen, until recently, it shut off on 2 occasions when I went over a bump & going in a forward motion in both cases. The first time I was going 55mph, the 2nd 25mph so not sure the speed had anything to do with it. Brought it back to dealer & they did an engine control module update. This was one week ago and it happened again today. I was again in a forward motion, actually just started accelerating from a red light, so was probably not going more than 35-40mph when it happened. I felt like this is an issue your organization needed to know about on many levels but the largest one for me is as a full-time mom. I have had my son in the car with me on almost every one of these occasions and to say it's terrifying would be an understatement. Everything on the car locks and I have about 3 seconds to try and guide my car out of traffic without getting hit. The car does restart once you put it in park and push the ignition button but I would not wish this fear on my worst enemy. Hope this helps in some way. Btw, today I immediately drove my car to my husband at work and he will be driving it back to the dealership today until they can hopefully fix it for good. Although at this point, if I never saw that car again, it'd be too soon.

- Haymarket, VA, USA

problem #53

Jun 052019

Journey

  • 98,000 miles
Dashboard lights, cabin lights and radio constantly going off and on while driving. This happens while highway driving and on the street.

- New Orleans, LA, USA

problem #52

Apr 262019

Journey

  • 55,000 miles
About three weeks ago, the ABS and check light came on, I researched recalls and took car to schlossmann's Dodge city. I was advised that due to weather and water leaking into wire harness that it was corroded. In which this is the basis of the R61 recall. However, since my issue is with left wheel sensor and not the front right, it is not covered. I am wondering what the difference is - if the result and cause is the same - why would it not be covered" I have also noticed that the cruise control no longer works - is this related"

- West Allis, WI, USA

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