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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
4,110 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Dodge Journey brakes problems

brakes problem

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2015 Dodge Journey Owner Comments (Page 1 of 2)

problem #28

Jul 302016

Journey

  • 8,399 miles

A D V E R T I S E M E N T S

Driving on a major highway when all of a sudden, I noticed my speed dropping. I pushed on the gas but got no response. Then traffic began to stop but I couldnt! my brakes did not work!!! I put my hazzard lights on and began to drift across 3 lanes of traffic because the steering also did not work!!!! I almost caused several accidents as I was unable to control my vehicle. I made it to the emergency lane and pushed the emergency break coming to a joilting stop. Once I caught my breath and stopped shaking, I was able to restart the vehicle. I then exited the highway and crept across town back to the dealer where I had just left getting my oil changed prior to this incident. They checked out the vehicle but found no bad codes or any other issue so there is no fix for something they could not re-create.. this is my 3rd Journey (2010, 2011, 2015) and I believe this is an accident waiting to happen. I had no issues with the prior two years. I am terrified of driving this vehicle now especially noting so many other complaints of the same issue.

- District Heights, MD, USA

problem #27

Jul 252016

Journey

  • 9,100 miles
I purchased my vehicle in November 2015, just two weeks ago while stopped at a light my vehicle just turned off. When trying to restart my vehicle jolted then turned on, I took to the dealership they stated all it needed was a software update and it would fix it and that it would never happen again. While 4 days later it happened again this time the vehicle was in motion we were turning a corner and bam the car turns off again almost getting slammed by another vehicle. I had to help my.husband pull the wheel to turn, the steering wheel locked braked didn't work or accelerator. I opened a case with Chrysler and they say they can't do anything for me. I really need help.with this some please help this is a unsafe vehicle

- Las Vegas, NV, USA

problem #26

Jul 252016

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Nicino, CA, USA

problem #25

Dec 152015

Journey

  • 21,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. While driving 20 mph, the vehicle failed to stop when the brake pedal was depressed. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 21,000. Parts distribution disconnect.

- Clovis, CA, USA

problem #24

Jan 162016

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Natchitoches, LA, USA

problem #23

Jun 072016

Journey

  • 28,556 miles
The contact owns a 2015 Dodge Journey. The contact stated that the brake pedal was not responding when depressed. In addition, while driving 15 mph, the brake pedal traveled to the floorboard when depressed. The contact crashed into the rear of another vehicle. The air bags did not deploy. The contact sustained whiplash, but did not require medical treatment. A police report was filed. The vehicle was driven back to the contact's residence and parked. The contact later received notification of NHTSA campaign number: 16V168000 (service brakes, hydraulic). The approximate failure mileage was 28,556. Parts distribution disconnect.

- Starkville, MS, USA

problem #22

Feb 032016

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Port Charlotte, FL, USA

problem #21

Apr 022016

Journey

  • 3,900 miles
The contact owns a 2015 Dodge Journey. While driving at various speeds, the cruise control failed to disengage when the brake pedal was depressed. As a result, the vehicle accelerated. The contact depressed the brake pedal again before the cruise control was disengaged. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 3,900.

- Puxico, MO, USA

problem #20

Jan 012016

Journey

  • 10 miles
I have recieved 3 recalls and all of them the manufacturer just says to contact dealer for vehicle inspection and part repair. Its been 3 mos and poway Dodge dealer said to wait till I got another recall notice that parts have been distributed. I am wondering if I need to have the accident before the company accepts responsability for repairs or worst deaths in my family. I have a two year old and an 8 year old to protect Mr. CEO/vp. First it was the breaks, then seat belt, now navigation system. I also have not been able to use one of the air condition vents in front seat cause its never circulated since I bought it. Was my car made on a Friday before happy hour?

- Poway, CA, USA

problem #19

Dec 032015

Journey 4-cyl

  • miles
In Dec 2015 I received a recall notice and was informed that another notice would be sent when I was to contact the dealer. This is for the anti-lock brake system. The 2nd notice was received in jan16. I called the dealer on 1/4 and 1/21/16 and was told they did not have and did not know when they would have the part to make the repair. They said they would take my name and number and put me on the waiting list and call me when the part was in. It is 3/1/16 and I had not heard from landmark Dodge where I purchased the vehicle from and had been in contact with. I called them to see if they had the part and guess what they said they just happen to get 5 in today! however they could not schedule the repair until 4/1/16. We are talking about the brake system here. 4 months to do a repair that the manufacturer knew was required for safety sake. I really feel the NHTSA should look into this. Also this is the 2nd recall on this vehicle and I have not even owned it for a year yet. The first was the engine beauty cover which we had to wait for that part on also. We have been forced to drive with a faulty anti-lock brake system control module on this vehicle for at least 3 months. And that was just since we were notified. This is unreasonable and a safety issue that really should be addressed. And I don't think the dealer was even going to call me back as they said they would.thank you.

- Decatur, GA, USA

problem #18

Dec 072015

Journey

  • 3,500 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. The contact stated that when the brake pedal was depressed, the wheels seized. The contact received a recall notification for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic ) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 3,500. Parts distribution disconnect.

- Phenix City, AL, USA

problem #17

Dec 312015

Journey

  • miles
ABS....braking failure....my brakes failed on 12/31/2015 shortly before 3pm, I was leaving a shopping center parking lot, a car was backing out, so I went to hit my brakes, and they went all the way to the floor without stopping or slowing down, I tried a second time but still nothing happened, so I as I got closer to the car, I veered away from it and bumped a pole to stop my car, I was going between 5-7 miles per hour, and the vehicle wouldn't stop. My vechicle had front end damage to the bumper and the hood, and not sure if the bumper or the hood pressed against the radiator, but that needed repair as well. My insurance company took care of the damage, I later found out while my vehicle was in the shop getting body work repaired, that there was a recall on my ABS, shortly after I received a recall notice in the mail. Not sure if that was the reason why my brakes failed, but they isn't any other explanation, my vehicle was only a little over 3 months old, and shouldn't have had that problem. After the bodyshop completed the body damage the insurance company towed it to the Chrysler dealership where it was purchased and they refused the vehicle stating they would only fix it if I accept responsibility for the accident, and that I had to put it in writing for the insurance company, so that they insurance company wont make them reimburse them for the damages that they already paid for. (which didn't make any sense to me.. I am still waiting for somebody to accept the responsibility as to why I didn't have any brakes, and why the insurance company just didn't have the repair shop fix the brakes as well....even after all the front end damage I'm still confused as to why the airbags didn't deploy. Maybe there is a defect there as well.

- Houston, TX, USA

problem #16

Jan 152016

Journey

  • 18,000 miles
The contact owns a 2015 Dodge Journey. While driving 70 mph, the contact attempted to apply the brakes; however, they failed to stop the vehicle. The vehicle struck a dog. There were no warning lights illuminated. The air bags did not deploy. A police report was not filed. The driver, passenger, and children located in the rear of the vehicle sustained whiplash. Medical attention was not required. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 18,000.

- Groesbeck, TX, USA

problem #15

Oct 302015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact stated that the vehicle failed to stop while driving approximately 75 mph and struck a dog. The contact was not injured and a police report was not filed. The failure mileage was unknown. Parts distribution disconnect.

- Groesceck, TX, USA

problem #14

Nov 252015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hazel Green, AL, USA

problem #13

Jan 012015

Journey

  • 5,000 miles
Have received two notices regarding the defective anti-lock brake system module. Dealer says they will call when part is available. Should I be concerned for my safety" why is this taking so long to resolve"

- Chesterton, IN, USA

problem #12

Jan 122015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electrical stability control, service brakes, hydraulics) however, the part to the do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Glennville, GA, USA

problem #11

Jan 082016

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Pottsville, AR, USA

problem #10

Oct 152015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hudson, FL, USA

problem #9

Oct 192015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Albuquerque, NM, USA

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