This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Dodge Journey. The contact stated while depressing the brake pedal, the brakes made an abnormal grinding sound. The contact also stated that the steering wheel was misaligned and would not return to center. The vehicle was taken to an independent mechanic, where no brake failure was found, and the steering wheel was aligned; however, the failure recurred. The contact stated while driving at various speeds the vehicle lurched and jumped. Additionally, the contact stated that the failure recurred while depressing the accelerator pedal, and the vehicle failed to respond. The contact stated that she depressed the accelerator pedal continuously until the vehicle responded. The contact stated that the traction control and the ABS warning lights were illuminated. The contact also stated that the vehicle failed to start when the weather was cold. The contact stated that the failure persisted upon attempting to jumpstart the vehicle and replacing the battery. The contact stated that she was able to restart the vehicle when the weather was warm. The contact stated that the failure had been recurring. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failures to NHTSA Campaign Numbers: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) and 16V273000 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000. The VIN was unavailable.
I was sitting in the house and heard a loud boom, looked outside and my dodge journey was on fire. I called 911 to get to the fire department, and went outside with the fire ext. and the fire was on the left rear of the truck. I put the fire out on the outside but it was burning on the in side and could not get the doors open. The Bardstown KY fire department arrived and put the fire out. The fire department took pictures and are making a report. There is no reason this truck caught on fire. The wires were burnt on the tail light on the left rear and the inside of the truck. My insurance has pictures also Bardstown ky fire department
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was jerking and failed to properly accelerate before the vehicle stalled. While operating the vehicle the traction control, ABS, and several unknown warning lights became illuminated. Additionally, the "Service Park Assist" message was displayed. In addition, the battery was often drained and needed to be recharged. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the power train was faulty and advised that the vehicle needed to be taken to the local dealer. No service was performed. The vehicle was taken back to an independent mechanic who replaced the alternator, serpentine belt, brake sensor, and several unknown parts but the failure persisted. The contact stated that the battery was replaced several times, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 92,000.
The wire Harness in hatch where it meets in the boot wires break from using hatch 2010 to 2020 all models and can cause camera wiper brake lights reverse lights plate lights and tail lamps and unlock and lock button not to work on hatch the wires break from normal use on all models and it can cause a spark and start a fire
The ABS system got wet and shorted out the electrical system. It seems it may have been a recall earlier that was done but obviously it has failed again. Was driving and all lights and beepers went off. My abscandvtraction control and brake sensor and cruise control and park assist and engine and brake lights are all on and it now won-??t start easy. It-??s a mess and at the dealer who says they won-??t help fix
- Wales, ME, USA
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Everything comes on and the battery is good, but my vehicle will not start. With my feet on the brakes and I press start it goes to run, but it's not running, and it did not start. My husband and I were 52miles away from home and I had to have it tow to the Chrysler Dodge service center in Stone Mountain, and we live in Senoia Ga. My vehicle has been in their shop for over a week, and they actually said they are trying to figure out the problem. The engine light came on and the vehicle will not start it appeared to be dead, but everything came on but the vehicle. I google the problem and I found out I'm not alone over 100 other people had the same problem with this particular vehicle. Most model from 2013 to 2017 are having the same problem. I need my vehicle to take my husband to and from the cancer center] and other places I may need to take him to see a specialist.
My car battery dies over night. Leaving me stranded. I have replaced the battery 5 times in 2 years. I have looked this problem up and there are a huge number of complaints online from Journey owners with the same issue. As a company, Dodge should stand behind their products & issue a recall to fix this problem. I can not keep affording to have my car towed and replacing batteries.
The contact owns a 2015 Dodge Journey. The contact stated the radio had an electrical shortage. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.
My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop
The contact owns a 2015 Dodge Journey. The contact stated that while his daughter was driving at an undisclosed speed, the speedometer was inoperable with the ABS and traction control warning lights illuminated. Additionally, the vehicle was unable to restart. The vehicle was towed to an independent mechanic who diagnosed that the wiring harness was corroded from water damage. The mechanic unhooked the wiring harness and drained the water from underneath the hood. The vehicle was then taken to the dealer where it was diagnosed with ABS control module failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.
I had a loss of brake lights, tail lights and right rear turn signals while driving. Peeled back the rubber boot over the wire harness on the upper left hatchback door and found 6 broken wires and 5 chaffed to bare metal. Appears that opening and closing the rear hatch over time bent the wires to the breaking point. This could have caused a rear end collision from lack of brake lights and tail lights. Dodge forum shows this to be a very common problem with the Journeys and fortunately I was stopped and warned about the condition before a crash occurred. This is a serious issue and as an LE officer has the potential for deadly rear end crashes.
Looking back the issue started about one month prior to warning lights came on when I had to brake quickly, but not really "slamming" on the brakes and they seemed to "lock-up". Luckily I had plenty of room between myself and the car in front of me. It never happened again so I thought it was a fluke. Thirty days or so later, I started the engine and everything was fine but after about 20 feet down the road, the brake, ABS, and traction lights all came on. Went back home, turned off the engine, went inside to ask husband to come look and when he turned engine back on and he tried driving it around the corner but the lights did not come back on. The issue continued with the lights going on and go off, when they are on the cruise control is inoperable. We took it to Autozone to see if we could find out what might be going on and we were told that we would need to take it to a Dodge dealership. It took several weeks for them to fit us in, but when they took in we were told it was an internal short in the ABS module and would need to be replaced. We were also told that it would be 3 months before they could even order it. While we have been waiting to safely use our vehicle I have been researching and found that there is a recall on other 2015 Dodge Journeys (R61) for issue with the ABS module for just the reason we are having to replace ours. In checking our VIN, it states that our vehicle is not covered under the recall, but not only am I questioning that should it be and there might be many other vehicles on the road with the issue and they won't know it until it is too late since ours had a scary event prior to warning lights ever coming on. I also do not think we should have to pay over $1,000 for an issue covered under a recall.
Traction and abs light constantly on. Code c2200-49 present. Anti-lock brake module internal/internal electronic failure. Not able to use cruise control. Abs not working and no traction stability control due to abs module failure. 70k + miles on vehicle
In 2/2021 After having dealership replace thermostat and front brakes/rotors, I got my car back and then the same day the ABS, Traction control and ABS lights were on the dash, so I returned to dealership, resulting in full corrosion on the wiring harness repair from water leakage and anti lock brake module replacement. Now in late Sept (less than 3000 miles later) the ABS, traction control and Service AWD light on the dash AGAIN and dealership said it niw needs ABS sensor replaced, the module had water in the ABS module. This is a safety issue with disables ABS and ESC disabled. This appears to be related to other similar complaints and Chrysler recall R61 for 2015 Dodge Journeys, but not showing up for my VIN.
when I purchased the car many problems did occur: Car does has A) Gas problem ( like air inside...car stop working etc...) B) Car has new battery ( in my 1st year) but it does not start C) Car computer was wipe it out( Virus ??) D) And the major: Car has HYDROLIC PROBLEM ( Transmission, Power train and Gas issue)
NHTSA recall 15V675000 was performed by the Dodge Dealer in 2016. Braking control system failures were recently indicated by dash panel warning lights. Independent mechanic verified water intrusion, corrosion and electrical short circuits. Remedial repairs by independent mechanic did not solve the problem. I contacted Dealer Service who verified the complaint in Jun 2021, but Chrysler corporation declined to cover the costs of the proper repair. I contend their ABS and/or ESC system failures are due to their defective design and that Chrysler is still responsible to restore the vehicle to a safe operating condition.
The car slips or jerks when it shifts into gear, usually when going from first to second. It is an automatic and this happens while it is in motion. There have been multiple mechanics look at and the transmission was rebuilt twice but the problem still persists.
Complete power loss while driving the whole transmission had to be replaced. Since that event we had have constant problems with misfires and fuel injectors. Airbag light keeps coming on. Electrical problems.
A D V E R T I S E M E N T S
- Portland, OR, USA