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9.3

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
1,586 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Dodge Journey engine problems

engine problem

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2015 Dodge Journey Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #17

Oct 132015

Journey

  • 4,500 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. While driving 40 mph, the vehicle jerked and lost power. The vehicle was able to be restarted after a few seconds. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed repaired. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500.

- Lawrenceville, GA, USA

problem #16

Aug 032015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Tujunga, CA, USA

problem #15

Oct 022015

Journey

  • 12 miles
On October 2, 2015 we purchased a new 2015 Dodge Journey that was under a recall that we were not informed about from carl gregory Dodge Chrysler Jeep in albany, Georgia. The engine beauty cover may detach from the engine and come in contact with the catalytic converter. Safety risk: If the engine beauty cover remains in contact with the catalytic converter, underhood smoke and/or a fire may occur without warning. Remedy: The engine beauty cover must be modified and a mounting system must be installed. Recall status: Recall incomplete. Remedy not yet available. When I called the dealer at 2:15 pm on October 12, 2015 to see why we were sold a vehicle under recall, the service manager told me "I don't know what you want me to say, it's nothing to lose sleep over." In a condescending tone. He did not know how long it'd be before the dealer would send out notices or how long before the repair could be made.

- Leesburg, GA, USA

problem #14

Sep 292015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Santan Valley, AZ, USA

problem #13

Sep 302015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of this issue. The contact had not experienced a failure.

- Glendale Height, IL, USA

problem #12

Aug 152015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

- Athens, GA, USA

problem #11

Sep 112015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the remedy was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Corsicana , TX, USA

problem #10

Aug 182015

Journey

  • 1,400 miles
The contact owns a 2015 Dodge Journey. While driving approximately 40 mph, the check engine light illuminated, the gauges failed to operate, and the vehicle shut off. The vehicle restarted after one attempt. The dealer stated that the body control module failed. The body control module was replaced, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,400.

- Palm Bay , FL, USA

problem #9

Aug 212015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Edcouch, TX, USA

problem #8

Aug 192015

Journey

  • 3,792 miles
When I attempted to start the vehicle by placing my foot on the break and pressing the start engine button, the car initially began to start but then shut off (it was on a half tank of gas). I released the break, and then made a second attempt; pressing the break and pressing the start engine button. This time the engine repeated the initial vehicle start sound (as if it were coughing), until I hit the start engine button to turn cancel the process or turn the engine off. The vehicle started successfully on third attempt. When I got home, I noticed that the vehicle's engine icon was on - not blinking, just on. I turned off my engine, and then turned it back on and the engine icon lit up again. This morning when I was discussing it with my husband he let me know that a few days ago the Journey hood was popped. I don't even know where the hood popper is, and none of my personal belongings got snagged on anything so I don't believe I am the one who popped it.

- Moreno Valley, CA, USA

problem #7

Aug 182015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Virginia Beach , VA, USA

problem #6

Jun 212015

Journey

  • 3,000 miles
I have had my new 2015 Journey since March 2015. The first incident was in June 2015. I was driving and my car died while driving. I was in the middle of the road thank god no one hit me from behind. I put my vehicle in park and restarted it and it started so I thought ok it was a one time thing. Nope again in July it did the exact same thing while my husband and my kids were in the car. The car restarted so I took it in to the dealership for the second time where they kept my car for 2 days and could not find anything wrong with it. So I took it home and the very next day it died again. I now have a open repair case with Chrysler however I have been going back and forth like a ping pong ball. I fear for the safety for myself and family as I do not trust my car. I am trying to work with them to get me a new car before I go to see a lemon law lawyer, I would love to hear from anyone who has posted concerns with their Journeys as to where you are in your fight with Dodge? I am so upset as I brought this new vehicle to avoid repair problems and I understand every car has its issues but I have only had mine for 5 months!!

- Indio, CA, USA

problem #5

Jul 192015

Journey

  • 10,520 miles
Was driving outt of state in a 5 month old vehicle. We then stopped at a food place for about 25 minutes. When I tried to start the car, brake pedal was hard and would not give way, dash lights lit up run light as well but vehicle did not start. On several occassions the same thing happened with no results. After 5 attempts, the vehicle finally started and the check engine light lit up. Light stayed on for 4 days and then went off. Contacted dealership, after inspection determined crankshaft sensor message was recorded. Part was ordered and replaced. Hope this fixes the problem. Have seen all older models have similar issues. Hope Dodge addresses ant exsisting issues on new models.

- Va Beach, VA, USA

problem #4

Jun 012015

Journey

  • 2,800 miles
The contact owns a 2015 Dodge Journey. While driving at approximately 30 mph, the vehicle stalled without warning. The vehicle restarted after numerous attempts. The failure recurred twice. The vehicle was taken to the dealer for diagnostic testing. The vehicle required further investigation and continued to remain at the dealer for two consecutive weeks. The manufacturer was notified of the failure. The approximate failure mileage was 2,800.

- Rosenberd, TX, USA

problem #3

Jun 182015

Journey

  • 2,108 miles
While driving home my 2015 Dodge Journey (which only had 2,108 miles on it) died while decelerating to turn into my neighborhood. Praise god, no one was behind me and I had to crank the wheel to pull over to the side of the road as the power steering and brakes also died. There were no warning signs, indicators, lights, etc. I put the car in park and hit the start button and it started right up. I immediately called the dealership and told them I would be bringing it to them in the morning. They have now had my car for 5 days and can't find any error codes in their computer when running diagnostics and "can't reproduce the stall". they are keeping it for a few more days to "put more miles on it to see if they can reproduce it" and also have a call into their corporate engineers and are waiting to hear back from them. I told the service manager at the dealership that this was a known issue with the T.I.P.M. (total integrated program module) on older models and in fact 2 were reported at www.carcomplaints.com/Dodge/Journey/2014/ for 2014 models. He claimed that this defect is on older models 'only' and wasn't the problem. Although they are making some updates to the car's computer system without knowing if this will fix it, he said if they can't diagnose or reproduce the issue, they will return it to me and basically just hope it doesn't happen again. One website that reported this exact issue on older model Dodge (various makes/models) is: www.chryslerproblems.com/problems/200-engine-dies-while-driving.shtml. the report shows my exact situation! engine dies when decelerating, no warning indicators, once key is turned to off, it restarts, diagnostics at the dealership showed no computer codes indicating failure. I'm terrified that it will happen again only perhaps in a much more dangerous setting.

- Peoria, AZ, USA

problem #2

Apr 242014

Journey

  • 500 miles
I have had my car right at 3 months and it just shuts off with no warning. I have children in this car going down the interstate and it just shuts off. There is no warning signs and no way to get it off the side of the road. I'm just dead in the water hoping no one will rear end us. It has been in the shop 2 times and they have it a day and say shows nothing and send it back to me. It is very hard to get it into the shop and they act like I'm the problem cause they can't find it. It's my only car and I keep telling them what is going on and they say juat keep driving it. It takes several min for it to finally start then it seems to clear out the codes. I have called them and expressed my concerns about the safety of my kids and my self. They seem to not be worried. But I have seen I'm not the only one with this problem and nothing is being done. I guess when it kills my family or someone else thenaybe something will be done. This happens at least 3 xs a week if not more and I have no clue when it will happen. It's very scary. Please can U help me before my family ends up killed.

- Hobart, OK, USA

problem #1

Nov 192014

Journey

  • 8 miles
The contact owns a 2015 Dodge Journey. The contact stated that the check engine warning light illuminated and the vehicle was violently shaking. The vehicle was taken to a dealer where it was diagnosed that the camshaft position sensor needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 8.

- Steamwood, IL, USA

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