This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time. When it shuts down you loose control of the vehicle and the steering wheel locks and unable to move safely off the road you have to stop in the middle of traffic and put it in neutral and get out and push it off the road! I have had it sent to two shops to find the problem and they both come up with the Crank Shaft Sensor the first one replaced and the problem still happens! So the 2nd shop a Dodge dealership has diagnosed the same problem but then they say the Recall S89 is the problem with my vehicle but because My vehicle was made 6 months before the start of the recall they say I have to fix the problem out of pocket and I refuse to do it! If there is a known problem and a fix for it on a recall then the recall date should be changed to include older models with the same issues. Thank you for any and all assistance in this matter.
When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Vehicle was stationary in drive way. Started the vehicle (very cold outside), power steering fluid starting pouring out the bottom of the car and the car is very hard to steer. Took it to the shop and they said it was something with the power steering power assist hose.
The engine just shut off while driving.. no warning, no lights just off. Loss power steering, lights, all power. Luckily was able to glide over to side of road and was able to put car in park and hit engine on button and it started up as normal.
While driving my Journey will stall and I lose power steering and brakes with no warning. It also randomly happens when stopping. This has happened while sitting in traffic at a red light and when it turns green my car doesn't move. Had to put it in park and restarted with no issues. This happened when stopping at a stop sign. Had to put it in park and restart. This happened when slowing down to turn left. Lost all power steering and brakes. Almost had a head on collision and rear ended with 2 children in the car. After I got the car to stop I had to put it in park and start. Every time this issue happens I have to put it in park and it starts right back up. I have taken to the dealership twice, same issues and they say nothing is wrong because they are not getting an error code.
The contact owns a 2016 Dodge Journey. The contact stated that the vehicle completely shut off while driving 25 mph. In addition, the check engine indicator illuminated, the power steering seized, and the brakes stopped working. The contact steered the vehicle to the side of the road and it rolled to a stop. The vehicle was towed to fred martin superstore (3195 barber rd, barberton, oh 44203, (330) 753-4444) where it was diagnosed that the crankshaft position sensor failed. The dealer confirmed that there were no recalls on the vehicle. The vehicle was repaired. The failure mileage was 42,194. Consumer stated there are recalls on other 2016 Dodge Journeys for problems with the crankshaft sensor. I think they need to include other models.
The contact owns a 2016 Dodge Journey. The contact stated that the vehicle had not experienced a failure until it was repaired by crown Chrysler Dodge Jeep Ram greensboro (3710 w wendover ave, greensboro, nc 27407, (336) 790-9850). The dealer indicated that they made a provision of servicing the vehicle for a manufacturer service campaign regarding the suspension, and they replaced the lower control arm. The repair failed to provide a solution; therefore, the dealer stated that the steering boot may be faulty. The contact heard an abnormal noise coming from the front driver side wheel and the suspension was very unstable when driving. The vehicle was taken back to the dealer more than three, but no remedy was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The car was in motion on a city street the first time the engine just turned off then we where on the highway with big rigs behind and on sides when engine just suddenly shut off it was my husband driving the first time andwe had our kids in the back and a friend also it was a very frightening experience I told my huband dont panic push the starter button to turn off the car because U couldn't give it gas because engine was off but car still on in gear then thankfully the first time we it was not busy at the time we my husband pushed the start button and car was in off mode and then waited a few minutes before turning car back on by pressing the starter button and then we proceeded to enter the highway and about two miles down you feel a pull and the engine turned off again at speed from 75 to quick decrease in speed he veered off to the shoulder with cars and big rigs around us to the shoulder and pushed the ignition button to the off position and waited a few mins prayed and the car started after pushing the ignition button took it to the dealer the next day as that was night and it took a day for the dealership to say the car was fine it might be..exact words the engine crank shaft but it was working fine for the techs so it was at my choice to have it changed or not. It seemed to be working fine. The engine light that had turned on after the engine shut off was off so I decided it was just a glitch and car was ok. Here I am 2 weeks later and the car keeps doing the same thibg on the highway and street it is aweful, I have a all power train warrantee and the dealership says the engine crankshaft is not a part covered by warrantee please help others not get seriously injured or even die from a crash due to this not to detectable defect.
While driving on county road I came to sharp curve with an incline. As I entered the curve the power steering stopped working, brakes were very hard to depress and the vehicle came to a stop and would not accelerate, the engine was still running. I was able to shut off the vehicle and turn it back on and it worked as normal.
Little over 30K miles. About 47 mph on a 45 highway and needed to veer right. I had my music turned up and instead of breaking I allowed the car to coast so the speed would drop before my turn I needed to make.. when I dropped to a speed I was happy with, then I start breaking and thats when I realized the car had cut off, the steering wheel locked up, and the brakes became tougher to push. It was a busy highway and a just as busy right turn that I was trying to make. I had to throw the car in neutral to restart while still rolling or I would have been hit.
The contact owns a 2016 Dodge Journey. The contact stated that the steering wheel seized and became extremely difficult to turn in either direction, especially while turning left. The dealer (brown-daub Dodge/Chrysler/Jeep/Ram of bath and Dodge truck center, 7720 beth-bath pike bath, pa, (610) 837-9303) was notified of the failure, and indicated that the vehicle was not included in NHTSA campaign number: 16V273000 (steering). The dealer stated that the vehicle would need to be diagnosed to determine the cause of the failure. The manufacturer confirmed that the vehicle was excluded from the recall and suggested that the dealer diagnose and repair the vehicle. The approximate failure mileage was 61,000.
Driving my daughter to school this morning, slowed from 25 mph for upcoming stop sign. Lost all power and steering. All electrical components in the vehicle were blank. Seemed a bit difficult to stop but not sure if that was a brake issue. Stored vehicle. Put it in park. Lights on components came back on immediately and button start indicator still lit in run position. Stepped on brakes and pushed the button and the vehicle started fine. No issues on return home. Almost exactly 2 hours later tried to take my son to school. Hit unlock button on keys, no response. Tried multiple tonnes and any/all buttons- no response. Used "valet" key to unlock door. No component lights or indicators came on. Left the drivers door open, opened hood, looked around, no obvious problems. Shook battery cables- all tight. Closed hood hazard lights started flashing. Got in and pressed on the brakes, pushed start button and vehicle started. Did not drive it at that time. Barely 2 hours later I started the vehicle too drive to work. Let it warm up for about 3 minutes, then took city streets. About 1 mile into the drive I stopped for a red light. Vehicle again lost all power, no lights on components, nothing. Had a vehicle coming up behind me so quickly put it in park and restarted the vehicle. Oil indicator light came on. Looked at vehicle info and temps were all within mid-range. Got to work (approximately 1 more mile away) and turned vehicle off. I have started it on each break (every 2-3 hours) and none oil light is on and no other issues have occurred. I bought this vehicle on January 5th, have driven it practically every day, put almost 400 miles on it (now at 14,807) and no issues until today. Scared to drive it now but must get to work to pay for it!
I was driving 65 mph in a middle lane on the freeway when my engine suddenly stalled out. I lost the ability to steer or brake, and my vehicle quickly lost speed. I barely managed to get to the side of the freeway before it completely stopped. I called my husband to come get me, and he managed to restart it and drove it home while I followed in our truck. About 5 miles down the road, the engine stalled out on him. We took it to the Dodge dealership, and the mechanic who took it for a test drive freaked out when the problem happened to him with my husband in the passenger seat. However, they found nothing wrong with the vehicle and refuse replace any of the recalled parts from 2016 Dodge Journey's relating to the engine stalling out because they insist my car was manufactured a couples of weeks before the recall goes into effect. My concern is for my three toddlers who were sitting in the back seat and nearly got killed. I have called Dodge repeatedly about this, but they haven't fixed it yet or given me a reason why my one year old car is so dangerous.
Wife was backing out of driveway and engine stopped / stalled as she entered the road and started to turn while backing. Radio and electrical systems were working. Had to push starter button to off so I could start it again. Attempting to start it already in the run position failed with an error I don't remember and did not write it down at the time as she woke me up to tell me what happened and I went out to driveway and check. Unknown reason why and have not contacted dealer yet. Reporting this here as it may seem to be a trend after doing a google search. Has not happened before with this vehicle.
The car cut out traveling down the highway with engine light fault and lose of power, brakes and steering. This is a common problem with the crankshaft position sensor (code P0335) and needs Dodge to recall on this and fix this lethal fault of complete lose of control at speed. Yesterday was the 3rd time this has happened and I had my family in the car this time...updated 10/23/17 updated 10/25/17 updated 10/30/2017 updated 11/2/2017
This is the second time my car has lost engine power, along with power steering and breaks. I pulled up to a light and stopped to turn right. I was on a busy surface street. As I tried to turn and accelerate I found the power steering was gone and that the car was rolling. All the car electrical I.e. music, lights were on but the engine was dead. I hit the power button and the car started again. I will take this car into Dodge again but I suspect that they will tell me that they can't find anything wrong with the vehicle and send me home with it. This happened last year also and there has been no resolution.
A D V E R T I S E M E N T S
- Fayetteville , AR, USA