This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car started to make scraping and squeaking noises while going over bumps and dips. I inspected the front suspension and had found that the rear bushings on both front lower control arms separated from the control arms. The passengers side control arm had failed and was touching the sub frame, the drivers side was close to failing. Both bushings were replaced by the dealer under warranty.
The bushings on both front lower control arms separated from the control arms. The left side control arm was touching the sub frame, and the right side was almost there. Both bushings had come out. The dealer said there was nothing wrong. The dealer said to have Chrysler look at it too.
- Cleveland, OH, USA
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- Shavertown, PA, USA