8.1
pretty badTypical Repair Cost:
$249.00
Average Mileage:
89,657 miles
Total Complaints:
46 complaints
Most common solutions:
- not sure (37 reports)
- manufacturer recall (4 reports)
- replace dashboard (3 reports)
- must replace (2 reports)
accessories - interior problem
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2011Sep 06
Ram SLT 4.7L
- Automatic transmission
- 114,000 miles
dodge sucks. I recently took my other car in to a ford service center here in hawaii,& I saw a dodge 1500 ram truck park in the service area. I ask the owner why he brought a dodge vehicle to a ford service center. His reply, dodge can't fix their own product. Aloha
2008Sep 10
Ram SLT 4.7L
- Automatic transmission
- 90,000 miles
I think it is a shame, i do not know how they sleep at night. I have 2010 dodge challenger RST 8 I hope the dash is made better than the one on my truck. if not i will not be buying another dodge. by the way my vin# on my challenger is2b3lj74wx9h538992
A D V E R T I S E M E N T S
2011Feb 04
Ram ES 3.2L V6
- Automatic transmission
- 164,000 miles
dodge knows about the 02 dodge ram 1500 with its bad dash boards i have 2 of them when are they gonna step up to the plate and recondize what they did wrong its gonna coast 700 a pice for them this is bullshit dodge should fix them not the consumer we purchase the vehicle from dodge and all they do is sit back in their fancy ass houses and laugh at us they are just redicilous
2005Aug 09
Ram SLT 4.6L
- Automatic transmission
- 42,000 miles
CRACKED DASHBOARD. BOUGHT TRUCK IN 2005 WITH 42000 MILES, REMEMBER SEEING SMALL CRACK ON DASH BOARD, I COVER THE CRACK WITH GLUE.. IT HELD FOR A WHILE BUT STARTED CRACKING IN DIFFERNT AREA OF THE DASH. I DID CALLED DODGE IF THERE WAS A DEFECT I WAS TOLD NO. I ALSO NOTICE THAT MY ELECTRIC WINDOWS STOP WORKING NOT SURE IF RELATED.
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2004Oct 31
Ram Ram 1500 Quad 47l5 V8
- Automatic transmission
- 27,300 miles
click to see larger images
A rip off... this problem should be resolved by the manufacturer... A FACTORY RECALL PLEASE!!!!
A D V E R T I S E M E N T S
2005Jul 19
Ram SLT 5.9L V8
- Automatic transmission
- 50,000 miles
Same problem as seems everyone else with this truck. A cracked dashboard and no real answers or fixes unless you do it yourself. Dodge needs to address this. It's just too much now.
2007Dec 01
Ram LX 5.9L
- Automatic transmission
- 55,000 miles
click to see larger images
Dash falling apart and Dodge REFUSES TO DO ANYTHING ABOUT IT! Thousands of complaints for the same thing from all over the country!
2011Jun 01
Ram SLT 4.7L V8
- Automatic transmission
- 80,000 miles
Just like 300+ Ram owners we should sue Dodge to make the replace our dashboards for free. If i was an attorney'd jump on this all the way to the bank. Never had a car dash break up like this before, and it's because they wanted to do it cheaply as possible
2009Sep 08
Ram SLT 5.9L
- Automatic transmission
- 65,802 miles
click to see larger images
As one can see the dashboard is pretty beat up. It has never been in an accident or physically damaged by intentially or otherwise by me. One day I got in the truck and there was a small crack on the passenger side and since then it has progressively gotten worse. I thought to pull one from a junk yard but then the fix would only be temporary due to the fact that all the models in this line have this defect... and who can afford to just throw money away? Although this is not a safety issue (yet) one can certainly agree that it is a design failure that should be addressed. As a Navy veteran I dont understand how an American company can knowingly produce and turn a blind eye on such mediocre craftsmanship especially in a field that we are suppose to dominate. I am a Mopar man! As a kid I owned a 1969 Plymouth Belvedere. If it wasn't for all the speeding tickets I would still have it, and I love my truck, it was a surprise gift my wife bought me after my first deployment to Iraq, after 9/11, so I want to keep it. But, I can't justify constantly putting money into it only to have it break down. If that was the case I would have bought a Ford. I can ownly say I hope Dodge makes the decision to recall this item and show the nation they still believe in Honoring the community that would rather "Ram it" than 'Stroke it", Courage to admit they made a mistake, and Commitment to great craftsmanship and customer service, because that's the company we all fell in love with.
-Keeping it Mopar-
A D V E R T I S E M E N T S
2006Sep 12
Ram 1500 4.7L
- Automatic transmission
- 55,286 miles
This problem has been going on for many years and dodge has not addressed it. My son had a 99 MODEL WITH THE SAME PROBLEM
2009Aug 14
Ram SLT 4.7
- Automatic transmission
- 130,000 miles
I bought the truck and have been very happy with it until i noticed a small crack by windshield. Then a crack above gauges, then one across defroster vents, then about 8 total joined the party.... It makes me not even want to keep the inside clean when the dash is literally falling through like an egg shell. Smooth pull Dodge.
2011Nov 26
Ram SLT 4.7L
- Automatic transmission
- 134,000 miles
I paid a lot for my dodge ram,and I take a lot of time caring for it to keep it in good condition. but the dash cracking put me over the edge, I don't understand putting such poor materials in a $30,000.00 truck. The body rust is another problem coming up.
2008Jan 01
Ram LST 4.7L V8
- Automatic transmission
- 127,000 miles
This is my second Dodge.. I love my truck.. its great... I keep up on the maintanence very well.. Oil always changed, tire rotations... I have already replaced the entire cooling system... My issue is that Dodge refuses to deal with this... There are alot of people out there like me that are loyal to the truck and the company... So is that loyalty not reciprocated ... I would buy this truck all over again... this is not simply about a problem not being cost effective. I am a Project Manager and understand the cost analysis that associated with this problem... However.. there is a golden rule in project management... fix the issue before it becomes too big of a problem to solve... Dodge.. get ur head out of ur a$$ and do what it right by those who stand by their trucks... In this economy, now is not the time to roll the dice with loyalties... ugh
A D V E R T I S E M E N T S
2007Aug 01
Ram SLT 5.9L
- Automatic transmission
- 55,000 miles
This is my second experience with cracked Dodge Ram dashboards. My first was on a 1999 Dodge Ram, my second on a 2002. I incorrectly assumed that Dodge would have solved this problem by then but they have not. I called a dealership and explained the problem. They quoted me over $1000 to replace it. I have owned a total of 5 Dodge trucks but will never buy another one after learning that the company refuses to acknowledge this problem.
2011Mar 01
Ram Sport 4.7L V8
- Automatic transmission
- 86,000 miles
First it was one crack in the middle them it cracked in 2 other places. I had to replace the heater core and it came out in about 1000 pieces. Only place I heard you can get one is from dodge.
2005Nov 11
Ram LX 5.6L Diesel
- Automatic transmission
- 40,000 miles
I imagine I am among thousands with this problem and if there are certain replacements to look into or definitely avoid,I'd appreciate the input.
2010Jun 30
Ram Sport 5.9L
- Automatic transmission
- 60,000 miles
well i have owned dodge trucks for many many years,the one that i traded in for the 2002 model had no problems i just wanted a new one.if i had known that the dash was going to go to hell i would have kept my 97 model,i have had no other problems with the present truck at all.i think that dodge should do a recall and repair this problem,i have taken very good care of this vehicle i allways park it in a garage,when i cant and it is hot out i use one of those heat deflectors in the windsheild,i armorall it all the time on the interior,this truck was a 30,000 dollar truck it has the leather package and all the whistles and bells.and it only has 60,000 miles on it.i know that the dash board cracking is not just a once and as while thing,it seems that they are all that way.
if dodge does not want to fix this,maybe i will buy a ford next time or a chevy or a toyota or a honda,or anything but a dodge
2011Sep 09
Ram SLT 1500 5.9L V8
- Automatic transmission
- 82,212 miles
dash is cracked as everyone else on here is.i have bought new jeeps fords chevy dodge and this one is a pain i am a person who has show cars and i cant stand my cars trucks to look bad in anyway dodge needs to do something soon to fix the problem or i will go back to chevy never had a problem with chevy at all seems like the dodge brands i have bought always have some sort of problems jeep ram charger crysler 300 pt crusier what a joke to rip off the people who keep you in business.
2011Oct 26
Ram V6
- Automatic transmission
- 103,000 miles
My dash is cracked in 6 or 7 different locations and now I have whole pieces that are no longer connected to anything.
I think DODGE should replace it 100%.
2009Jan 01
Ram SLT 4.7L V8
- Automatic transmission
- 40,000 miles
A couple of years ago, my Dodge Ram 1500 starting getting cracks in the dashboard. It started around the passenger side dashboard speaker. In the couple of years that have passed, the cracks run from front to back and from side to side. Parts of dash, around vents and speakers, have started to collapse. I work from home, so I don't put a ton of miles on my truck (approx 50k) It stays in a shaded part of the driveway. Something like this shouldn't be a problem, especially with the way my truck is maintained.
This problem needs to be fixed by Dodge. From all I can tell, this dash problem is a pervasive problem and could be life threatening, if I were to be in an accident. Furthermore, I'm sure that the electronics, under the dash, are at risk. I've owned this Dodge Truck for 10 years, and owned other Dodge products, but this will likely be the last Dodge I buy, unless Dodge steps up and fixes this problem
2011Sep 17
Ram
- Automatic transmission
- 140,000 miles
I will never buy another dodge product. The dash problem has caused my fan motor to stop and short out, just waiting for a fire. No heat or air. an absolute piece of crap.
2010Jun 22
Ram SLT V8
- Automatic transmission
- 150,000 miles
I drove my truck with my family on vacation. I arrived to my destination, checked into my hotel, got some rest, woke up the next morning, and my whole dashboard had cracks everywhere. WTF! I can't figure out for the life of me why this happened.
Today I contacted:
http://www.dodge.com/webselfservice/dodge/index.jsp?screenName=recall
I created a case and I hope to get some assistance. It's worth a try.
Cannon
2009Mar 07
Ram SLT 5.9L
- Automatic transmission
- 60,000 miles
I am a proud owner of 2002 DODGE RAM 1500 4X4. It is super clean in the outside, I take care of it very well. However, when it comes to the interior the dash board is falling apart, there are cracks every where. I feel that Dodge Manufacture SUCK!!! When it comes to dash boards this people do not have pride.
When I first notice cracks I took it in to Dodge service department pointed out the problem. I was told that it was the shine stuff I clean my dash board with, all "B.S!"
2008Nov 01
Ram HD 5.9L Diesel
- Manual transmission
- 59,000 miles
All these people having problems with there dashes and Dodge still does NOTHING..Bull Sh*t!!
2009Oct 01
Ram HD 5.9L Diesel
- Manual transmission
- 59,000 miles
I want my dash and cluster cover fixed or expect a lawsuit.
2011May 25
Ram 2500
- Automatic transmission
- 191,000 miles
i bought this truck used of course but i was told the dash was cracked about a year and a half after he had bought it brand new, there are sharp edges that every time i go to clean the dash i get scraped why wont dodge fix this?!?! oh yea because they are all about money just for themselves and not the safety of their loyal customers. blah blah blah dodge you need to fix this problem and do a recall!!!
2009Aug 14
Ram SLT 4.7L
- Automatic transmission
- 56,800 miles
Dealer today told me today ,it will cost $916.00 for parts and $860.00 for labor and explained this is a common problem.They are crazy, I love my truck , but worry more and more about the safety of all passengers. This is just unacceptable for MADE in USA. It looks like Toyota is the better choice the next time around.
Should have listened to my Son in Law.
2011Aug 05
Ram 5.9lV8
- Automatic transmission
- 40,000 miles
Dodge needs to get off their butts and recall all of these dashboards. It really makes a Dodge family want to switch to another Mfg.
2010Nov 01
Ram SLT 4.7L
- Automatic transmission
- 107,410 miles
My 2002 Dodge Ram 1500 dashboard started cracking last year on the rear portion. Then, the front portion got worse so I recovered with a dash cap for the rear and front portions. This cost me around $249. I wish Dodge would recall these dashboards because I see a lot of Dodge trucks out there like mine and there are a lot of complaints online.
2011Jun 01
Ram
- Automatic transmission
- 65,000 miles
Dodge should stand behind this problem. I keep my dashboard protected from the sun and it still has cracked 4 places and counting. I will never buy another Dodge truck after the problems I have had with this one.
2010Dec 10
Ram SLT 4.7L V8
- Automatic transmission
- 74,000 miles
Diamler has known for a long time that the dash material they use in these trucks is inferior and they continued to use it anyway. There is no way to prevent it except to leave the truck parked in the garage forever. Dodge should be held legally liable and be mandated to replace every dash in every truck produced since '97-'98ish with a quality product. I have purchased my LAST Diamler vehicle.
2009Feb 11
Ram SLT V10
- Automatic transmission
- 65,000 miles
There needs to be a warranty for dodge dashboards because they're CRAP! There is no support under them to keep them from breaking. I know this because mine has a HUGE HOLE IN IT! step it up dodge and fix the problem and MY dash!
2005Oct 30
Ram SLT 4.7L V8
- Automatic transmission
- 20,000 miles
The date and mileage are approximations. The dash started cracking when we'd had the truck only a few years. There are now 5 cracks in it. We just had to have the "blend door" problem with the vents fixed, and the cracks are worse since they've taken out the dash to make that fix. We were annoyed that the dealer didn't call us to see if we wanted the dash replaced, although after reading about the problem, replacement doesn't seem like a permanent fix.
2010Sep 07
Ram Sport 5.9L V8
- Automatic transmission
- 125,000 miles
click to see larger images
For the first several years, I kept this truck garaged most of the time at home. I moved to Florida in the summer of 2009 and it would not fit in the garage so it had to be parked outside. Within a year, the dash cracked in several places. I keep my vehicles in outstanding condition and take pride in them. If I had known about the problem with the Dodge dashes, I would have taken extra precautions such as windshield shades. This truck has been a good truck with very few maintenance costs. I don't like the fact that Dodge did not communicate the problem to me, even if it is not covered by any warranty. I typically keep vehicles 10 years and it is about time to replace this one. While a cracked dash on an 8 years old truck would not cause me not to consider that brand again, a manufacturer who is not responsive to known problems and who does not communicate known problems to its customers would. With the upheaval in the auto industry over the past couple of years, Dodge should be more oriented to customer satisfaction and support.
2009Sep 25
Ram SLT 4.7L V8
- Automatic transmission
- 130,000 miles
I CANT BELIVE THAT AN $800.00 DASHBOARD WOULD BREAK IN A 7 YR OLD TRUCK!!!! THIS IS F*CKIN BULLSHIT NOW I F*CKIN FEEL LIKE I CANT TOUCH NOT A MOTHER F*CKIN THING IN THIS TRUCK BECAUSE ITS LIABLE TO F*CKIN BREAK INTO F*CKIN LITTLE PIECES.... THIS WAS MY FIRST PURCHASE OF A RAM AND I WILL NEVER BUY ANOTHER F*CK PIECE OF SH*T DODGE HAS TO F*CKIN OFFER... ONCE AGAIN A CHEVY HAS PROVED YOU DODGE MAKERS CANT MAKE SOMETHING GOOD AND WORTH BUYING... FIRST AND LAST TIME I BUY ANYTHING DODGE HAS TO OFFER...THIS SHOULD BE A RECALL IT IS A SAFTEY ISSUE BECAUSE ONCE YOU PUT YOUR BODY WEIGHT ON THE DASHBOARD AS YOU WOULD IN ANY OTHER VEHICAL IT BREAKS INTO A THOUSAND PIECES AND IF AS YOU PUT YOUR WEIGHT ON IT AND IT BREAKS AT THE SAME TIME YOUR LIABLE TO GET YOUR HAND SLICED AND THAN WHAT A BIG LAWSUITE FOR DODGE AND THAN I BET YALL WILL RECALL IT BUT AT THE COST OF WHAT A PERSON LIFE.. THATS TO LATE DONT YOU THINK COME ON WERES YALLS F*CKIN BRAINNSSSSS....... F*CK DODGE ..... GO CHEVY....!!!
2009May 01
Ram Sport 5.9L
- Automatic transmission
- 95,000 miles
Its sad that this beautiful truck has such poor quality parts.
2005Jun 30
Ram
- Manual transmission
- 135,000 miles
The dashboard began cracking in 2005 and had continued to deteriorate to the point that it is now collapsing in and causing a variety of electrical and safety issues.
2006Jan 01
Ram SLT V8
- Automatic transmission
- 120,000 miles
I am very dissatisfied with the cracking dashboard as much as we took care to treat it Armour all, window shield, shade, the fact that the dash did not hold up. I have a 1977 ford pickup and the dash is in perfect condition. my 2006 Lincoln mark lt is also in great condition. I feel dodge should do something for the many of us that are having this problem, You don't pay $20K for a truck and then be quoted $1400.00 to replace the dash by local dodge dealer. Please Dodge be accountable for your products.
2010Nov 01
Ram 318
- Automatic transmission
- 85,000 miles
Developed an obvious and open crack right in front of the steering wheel.
2010May 03
Ram SLT 4.7L V8
- Automatic transmission
- 78,000 miles
I finally paid off the truck, within months the dashboard started to crack. That was about a year ago. The crack has gotten larger and is starting to open up. I had planned to drive this truck for years. Now the Toyota, Tundra is starting to look good. One thing for sure my next truck will NOT be a Ram.
2006Feb 16
Ram Sport 4.7L
- Automatic transmission
- 39,000 miles
I have owned my Dodge Ram Sport (2002) since 2003 and about 2 years after ownership I noticed that the speaker vent cover's started deteriorating. Shortly after that a hairline crack in the dash appeared and has progressively got worse, now it has reached about a 1/4" gap....it looks like s@#t. This should have been a recall issue. If anyone is interested in a class action suit please advise me.
2010Nov 10
Ram SLT 5.9L V8
- Automatic transmission
- 80,000 miles
Dash split from window to front of dash. I have always taken good care of my truck and this problem just kills me. From rotors to new rear ends..... I'm done with Dodge!
2010Nov 03
Ram LX 4.7L
- Automatic transmission
- 134,000 miles
Cracked dash, will cost me $350 for part only, not sure on installation. Called Dodge, they didn't care, just kept telling me how it was not a recall issue. Also had to replace my engine, radiator, water pump, thermostats, radiator caps, gas cap, and now the dash!
She's a beauty but I'll never buy Dodge again!
2011Jan 10
Ram SLT 5.9L Diesel
- Automatic transmission
- 180,000 miles
my dash is just about to fall off in my lap it is beginning to look like a jigsaw puzzle with missing pieces it broke again today , cutting my hand as I tried to wipe it off with a dust cloth
2010Dec 23
Ram V8
- Automatic transmission
- 134,400 miles
Thought "hey we can just cover up the cracks. Now I see a lot of other have this problem. Now I am worried.
A D V E R T I S E M E N T S
2012Mar 13
Ram ST 3.7lV6
i just noticed the dash cracked badly and i wonder if there is a recall on my year model 2002 dodge. i don't want to pay 1200 dollars to get it fixed. i mean I don't understand why it that i am dodge man i had a 95 dodge ram and it doing same thing. i just tried spend money on it to pay high dollar to replace it. my truck out warrerty.
jonathonp
Eastman, GA, USA
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