Notes: The 2002 has the well-known and documented problem with their dashboards falling to pieces, but it also has engine failure from oil sludge. That's a doube shot of awful in your morning coffee.


pretty bad
Typical Repair Cost:
Average Mileage:
81,904 miles
Total Complaints:
493 complaints

Most Common Solutions:

  1. Dodge should recall the dashboard (safety issue) (272 reports)
  2. not sure (110 reports)
  3. replace dashboard (93 reports)
  4. class action lawsuit against Dodge for inferior dashboards (14 reports)
  5. bought an aftermarket dash replacement (2 reports)
  6. dashboard, vents, radio replacement (1 reports)
2002 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2002 Dodge Ram 1500 Owner Comments (Page 25 of 25)

« Read the previous 20 complaints

problem #13

Oct 142007

(reported on)

Ram 1500 SLT 5.9L

  • Automatic transmission
  • 60,000 miles


Cracks started showing up at numerous places along the Dash at about 60,000 miles. Now there are large pieces breaking off that you can stick your fist through. While I was having some warranty work done at the Dealer I asked If they were going to make this situation with the Dash right. I was immediately informed that it was not covered under my extended warranty and that it would cost me around $1,400.00 to fix! It seems to me that when you pay as much as we do for these overpriced Trucks they should at least take care of defective parts at no cost to us. This is the second Dodge truck that I have purchased new and the second problem that the Dealer wont own up to. I do believe this is my last Dodge.

- , Molino, FL, USA

problem #12

Oct 062007

(reported on)

Ram 1500 LX 4.7L V8

  • Automatic transmission
  • 27,800 miles

Dash started cracking fom windshield to the radio. No help at the dealership, except to tell me there was a huge backorder for the parts since so many people have this problem. Wrote chrysler to see if they will help. Was told I have to get an assesment from dealership at my expense and tey would let me know from there. Will keep you notified on what they say.

- , Burgaw, NC, USA

problem #11

Sep 182007

(reported on)

Ram 1500 5.9L

  • Automatic transmission
  • 75,000 miles

It started as a small crack in the dash which escalated to the width of the dash. I put a dash mat over it so I didn't have to look at it every day. I called my local dealer and of course they were of no help. I've since met many people with the same problem. This is my second Dodge Ram but it will be my last.

- , College Station, TX, USA

problem #10

Sep 302007

(reported on)

Ram 1500 4.7L

  • Automatic transmission
  • 54,400 miles


This is a vehicle that has been kept covered or inside and yet the dash has cracked from the windshield to the radio all within one week. This involves two separate pieces of dash and the crack is almost a direct line across the two pieces. Dodge needs to address this problem. My truck has been kept like new... now it looks like an old work truck!

- , Crystal River, FL, USA

problem #9

Sep 102007

(reported on)

Ram 1500 V8

  • Manual transmission
  • 25,000 miles

My dash board started cracking about two years ago and is now turning into rubble. I was very proud of my truck, which is rarely driven (35,000 miles). I am now trying to find a replacement dash board. Dodge needs to stand by their product and replace it. The working class are who buys their trucks and it won't be long till the word gets around. I thought I was the only one with this problem, there are a whole lot of people out there getting yanked as well.

- , Port Charlotte, FL, USA

problem #8

Aug 152007

(reported on)

Ram 1500 Sport 4.7L

  • Automatic transmission
  • 80,000 miles

I have a crack the size of the grand canyon to an ant in my dash and other ones are developing. I think I have a total of 3 now. It's pretty ugly. I have heard other dodge owners say this is a common trait in the Rams. Ridiculous!! I don't get it!! I guess you can buy one of those cloth liners that go over your dash but I have a two tone sport and I like the way it looks (less the cracks) Ugh!!!

- , Cedar Park, TX, US

problem #7

Jun 232007

(reported on)

Ram 1500 4.7L V8

  • Automatic transmission
  • 40,000 miles


Started to the right side, them came the middle, then came the driver's side. I invested my money in the truck, and want to keep it long time. I currently have 70,000 miles on it and it is an eyesore. I have seen and spoken to other Dodge Ram owners in the South Florida area. They all have the same problem. The dealer won't cover it, but it smells like a defect of major proportions. Anyone have advice, I need it!!!!!!!!!!!!

- , Miramar, FL, USA

problem #6

Jun 272007

(reported on)

Ram 1500 Sport 4.7L V8

  • Automatic transmission
  • 60,000 miles

Terrible cracking in dash that started after 2 years of ownership. Not covered under warranty. Approximately $1500 to replace. Although happy with truck overall, no excuse for such a crappy dash design/make.

- , Jax Bch, FL, USA

problem #5

Aug 022007

(reported on)

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 60,000 miles

I had my truck parked at work and when I came out to go home on 8/1/07 I had 3 cracks in my dash. what the hell? There should be a recall. Doesn't this cause a problem with my air bag?This is a safety hazard !

- , Revere, MA, USA

problem #4

Jul 282007

(reported on)

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 44,000 miles

We use our Dodge RAM 1500 to pull our horse trailer and over the past few months the dashboard has developed several cracks and the defroster vent holes have disintegrated. Ar first it didn't bother me but now the entire dash is disintegrating. I will be seeing our dealer next week to see what they will do, but from what I see on the Web it may be a wasted trip. If Dodge doesn't step up they will loose my business and I will certainly share this will every one.

- , Carrsville, VA, USA

problem #3

May 012007

(reported on)

Ram 1500 STL 318

  • Automatic transmission
  • 43,000 miles


I have about 6 large cracks in my dashboard. I have not been in any type of accident to cause this.

Update from Apr 20, 2012: Still have not heard anything regarding this.

- , Leesburg, FL, USA

problem #2

Apr 222007

(reported on)

Ram 1500 Quad Cab 5.9L V8

  • Automatic transmission
  • 70,500 miles

Cracked dash from windsheild to glove box. dash is so bad if Dodge don't fix it, the dash will be on floor.

- , Atlantic Beach, FL, USA

problem #1

Mar 032007

(reported on)

Ram 1500 LX 5.9L V8

  • Automatic transmission
  • 65,000 miles

Around 65,000 miles the dashboard started cracking from the windshield all the way to the front. There were 6 cracks within a 6 month period and the dealer said it was out of warranty. Dealer wanted 1200 bucks to repair- I TOLD THEM THAT I HAD PURCHASED MY LAST CHRYSLER PRODUCT. I don't believe they really cared. My truck has been well taken care of and this is obviously a manufacturing defect but they will do nothing about it. Screw Chrysler!

- , Lugoff, SC, USA

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