CarComplaints.com Notes: The 2002 has the well-known and documented problem with their dashboards falling to pieces, but it also has engine failure from oil sludge. That's a doube shot of awful in your morning coffee.

8.2

pretty bad
Typical Repair Cost:
$907.00
Average Mileage:
82,327 miles
Total Complaints:
500 complaints

Most Common Solutions:

  1. Dodge should recall the dashboard (safety issue) (274 reports)
  2. not sure (110 reports)
  3. replace dashboard (96 reports)
  4. class action lawsuit against Dodge for inferior dashboards (15 reports)
  5. bought an aftermarket dash replacement (3 reports)
  6. dashboard, vents, radio replacement (1 reports)
2002 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2002 Dodge Ram 1500 Owner Comments (Page 25 of 25)

« Read the previous 20 complaints

problem #20

Sep 192007

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 104,000 miles

A D V E R T I S E M E N T S

One day while detailing my truck, I noticed a small crack in the dash near the defrost vent. It just kept getting bigger and bigger, then I noticed another. My dash is now broken completely through in two places all the way from the windshield to the instrument panel.

- , Nicholasville, KY, USA

problem #19

Oct 302007

Ram 1500 SLY 4.7L

  • Automatic transmission
  • 95,000 miles

I was washing my truck before taking my brother in-law to the airport. When it came to detailing the inside I found a damn huge crack in the dash. It was right above the glove box and went all the way to the window and even cracked the plastic trim piece in front of the window. I looked at it more and found spider cracks near the vent next to the door. i went to the dealer. About crapped a brick, $540 dollars for the dash, oh yeah it was on back order. Then another $800 dollars or so for labor. WHAT THE HELL. I thought Dodge trucks were the best but dame. I think that we ALL need to email DODGE the corporate HQ every day to get this fixed.

Oh yeah when I was talking to the service guy it was not covered under my warranty then he asked if I used Armor-All. I was like yes, He said well that was the problem because it weakens the dash. Who the hell has ever heard of that. Every detail shop I know uses it on all the cars from high end to low end. If this is a problem with Dodge then I might as well have bought a Ford or Chevy!!

- , Quartz Hill, CA, USA

problem #18

Nov 092007

(reported on)

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 58,000 miles

I have a very clean truck, I have it detailed at least once a month. About two months ago I started noticing tis small crack, a day or two later the crack had gotten much bigger and there was another crack. Now I have two large cracks on my dashboard and they are on the passenger side running from the windshield toward the glove box, It will cost almost $1100.00 to replace this. I have read many complaints about Dodge's cracked dashboards. Other than the cracks in my dash my Dodge has been GREAT, however I am NOT happy with these CRACKS!!!

- , Fernandina Beach, FL, USA

problem #17

Oct 292007

(reported on)

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 58,000 miles

A D V E R T I S E M E N T S

My Dodge dash is completely shattered, it�s stressing me out seeing it every morning when stepping into the car, the car in its total is in supreme condition except the dash, I�m afraid that the dame thing will fall apart one of this day, I wanted to put one of those carpet bud it dust really fix the problem, I�m proud of my RAM, until I step inside.

- , Oranjestad, Socotoro, Aruba

problem #16

Oct 262007

(reported on)

Ram 1500 LX 4.7L V8

  • Automatic transmission
  • 62,000 miles

My truck is a 10 out 10, washed every weekend, never pulled a trailer and only light hauling. I have 2 major cracks one in front of the steering wheel and one in front of the passenger seat, they are getting worse by the day! The one in front of the steering wheel will be a gaping hole shortly! Went to the dealer, quoted me $1485 just for the new dashboard and no labor included.....this is BS....this is the ONLY problem I have had with this truck!

- , Edmond, OK, USA

problem #15

Oct 252007

(reported on)

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 71,000 miles

I just noticed these 2 cracks today. They are on the passenger side running from the windshield toward the glove box. This is quite obviously a defective part.

- , Sarasota, FL, USA

problem #14

Oct 242007

(reported on)

Ram 1500 SLT 5.9L

  • Automatic transmission
  • 75,000 miles

A D V E R T I S E M E N T S

I HAVE LIKE 4 CRACKS IN DASH BOARD AND EVEN GOT A DASH BOARD COVER . AND MY TRUCK ALWAYS SIT IN THE SHADE, I HAVE AN OLDER VEH, AND DON'T HAVE ANY CRACKS. THEY SHOULD MAKE A RECALL. WE SHOULD DO EVERYTHING IT TAKES FOR THIS MATTER.

- , Lynwood, CA, USA

problem #13

Oct 142007

(reported on)

Ram 1500 SLT 5.9L

  • Automatic transmission
  • 60,000 miles

Cracks started showing up at numerous places along the Dash at about 60,000 miles. Now there are large pieces breaking off that you can stick your fist through. While I was having some warranty work done at the Dealer I asked If they were going to make this situation with the Dash right. I was immediately informed that it was not covered under my extended warranty and that it would cost me around $1,400.00 to fix! It seems to me that when you pay as much as we do for these overpriced Trucks they should at least take care of defective parts at no cost to us. This is the second Dodge truck that I have purchased new and the second problem that the Dealer wont own up to. I do believe this is my last Dodge.

- , Molino, FL, USA

problem #12

Oct 062007

(reported on)

Ram 1500 LX 4.7L V8

  • Automatic transmission
  • 27,800 miles

Dash started cracking fom windshield to the radio. No help at the dealership, except to tell me there was a huge backorder for the parts since so many people have this problem. Wrote chrysler to see if they will help. Was told I have to get an assesment from dealership at my expense and tey would let me know from there. Will keep you notified on what they say.

- , Burgaw, NC, USA

problem #11

Sep 182007

(reported on)

Ram 1500 5.9L

  • Automatic transmission
  • 75,000 miles

It started as a small crack in the dash which escalated to the width of the dash. I put a dash mat over it so I didn't have to look at it every day. I called my local dealer and of course they were of no help. I've since met many people with the same problem. This is my second Dodge Ram but it will be my last.

- , College Station, TX, USA

problem #10

Sep 302007

(reported on)

Ram 1500 4.7L

  • Automatic transmission
  • 54,400 miles

A D V E R T I S E M E N T S

This is a vehicle that has been kept covered or inside and yet the dash has cracked from the windshield to the radio all within one week. This involves two separate pieces of dash and the crack is almost a direct line across the two pieces. Dodge needs to address this problem. My truck has been kept like new... now it looks like an old work truck!

- , Crystal River, FL, USA

problem #9

Sep 102007

(reported on)

Ram 1500 V8

  • Manual transmission
  • 25,000 miles

My dash board started cracking about two years ago and is now turning into rubble. I was very proud of my truck, which is rarely driven (35,000 miles). I am now trying to find a replacement dash board. Dodge needs to stand by their product and replace it. The working class are who buys their trucks and it won't be long till the word gets around. I thought I was the only one with this problem, there are a whole lot of people out there getting yanked as well.

- , Port Charlotte, FL, USA

problem #8

Aug 152007

(reported on)

Ram 1500 Sport 4.7L

  • Automatic transmission
  • 80,000 miles

I have a crack the size of the grand canyon to an ant in my dash and other ones are developing. I think I have a total of 3 now. It's pretty ugly. I have heard other dodge owners say this is a common trait in the Rams. Ridiculous!! I don't get it!! I guess you can buy one of those cloth liners that go over your dash but I have a two tone sport and I like the way it looks (less the cracks) Ugh!!!

- , Cedar Park, TX, US

problem #7

Jun 232007

(reported on)

Ram 1500 4.7L V8

  • Automatic transmission
  • 40,000 miles

Started to the right side, them came the middle, then came the driver's side. I invested my money in the truck, and want to keep it long time. I currently have 70,000 miles on it and it is an eyesore. I have seen and spoken to other Dodge Ram owners in the South Florida area. They all have the same problem. The dealer won't cover it, but it smells like a defect of major proportions. Anyone have advice, I need it!!!!!!!!!!!!

- , Miramar, FL, USA

problem #6

Jun 272007

(reported on)

Ram 1500 Sport 4.7L V8

  • Automatic transmission
  • 60,000 miles

Terrible cracking in dash that started after 2 years of ownership. Not covered under warranty. Approximately $1500 to replace. Although happy with truck overall, no excuse for such a crappy dash design/make.

- , Jax Bch, FL, USA

problem #5

Aug 022007

(reported on)

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 60,000 miles

I had my truck parked at work and when I came out to go home on 8/1/07 I had 3 cracks in my dash. what the hell? There should be a recall. Doesn't this cause a problem with my air bag?This is a safety hazard !

- , Revere, MA, USA

problem #4

Jul 282007

(reported on)

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 44,000 miles

We use our Dodge RAM 1500 to pull our horse trailer and over the past few months the dashboard has developed several cracks and the defroster vent holes have disintegrated. Ar first it didn't bother me but now the entire dash is disintegrating. I will be seeing our dealer next week to see what they will do, but from what I see on the Web it may be a wasted trip. If Dodge doesn't step up they will loose my business and I will certainly share this will every one.

- , Carrsville, VA, USA

problem #3

May 012007

(reported on)

Ram 1500 STL 318

  • Automatic transmission
  • 43,000 miles

I have about 6 large cracks in my dashboard. I have not been in any type of accident to cause this.

Update from Apr 20, 2012: Still have not heard anything regarding this.

- , Leesburg, FL, USA

problem #2

Apr 222007

(reported on)

Ram 1500 Quad Cab 5.9L V8

  • Automatic transmission
  • 70,500 miles

Cracked dash from windsheild to glove box. dash is so bad if Dodge don't fix it, the dash will be on floor.

- , Atlantic Beach, FL, USA

problem #1

Mar 032007

(reported on)

Ram 1500 LX 5.9L V8

  • Automatic transmission
  • 65,000 miles

Around 65,000 miles the dashboard started cracking from the windshield all the way to the front. There were 6 cracks within a 6 month period and the dealer said it was out of warranty. Dealer wanted 1200 bucks to repair- I TOLD THEM THAT I HAD PURCHASED MY LAST CHRYSLER PRODUCT. I don't believe they really cared. My truck has been well taken care of and this is obviously a manufacturing defect but they will do nothing about it. Screw Chrysler!

- , Lugoff, SC, USA

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