Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2002 has the well-known and documented problem with their dashboards falling to pieces, but it also has engine failure from oil sludge. That's a doube shot of awful in your morning coffee.

1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
95,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2002 Dodge Ram 1500 Owner Comments

problem #6

Jul 312013

Ram 1500

  • 307,000 miles

A D V E R T I S E M E N T S

Driving on flat surface street, heard loud popping noise. Later realized it was the dash popping and noticed multiple straight cracks beginning in the corners of dash vents, gradually expanding. Creates multiple small, sharp shards of plastic. Potential for numerous projectiles of plastic if ever the airbags were to deploy not to mention now that the entire dash is weakened small parts intermittently fall into the dash area causing electrical problems with all the gauges, causing warning lights to illuminate and potential for fire is obvious considering other Dodge recalls for wiring problems in this model truck.

- Waddy, KY, USA

problem #5

May 192010

Ram 1500

  • 66,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact noticed that in May 2010, there was a small crack on the right side of the instrument panel. As of August 2010, the crack became bigger from the windshield to over the gauges. The instrument panel was also beginning to separate. The vehicle had not been inspected or repaired at the time of the complaint. The contact had not spoken with the manufacturer at the time of the complaint. The VIN was unavailable. The current mileage was approximately 68,000. The failure mileage was approximately 66,000.

- Waxhaw, NC, USA

problem #4

Jan 012008

Ram 1500 8-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2002 Dodge Ram 1500. The contact stated that the instrument panel began to crack in January of 2008. By June of 2008, the panel had cracked into small pieces and a piece fell into the air conditioning motor, which prevented him from using the air conditioner. The dealer would not repair the vehicle for free and is charging $800. The manufacturer provided the contact with reference number 17583492 and advised him to check with the dealer. The contact feels that the manufacturer should replace the instrument panel for free. The failure mileage was 100,000 and current mileage was 116,000. Updated 09/13/08. Updated 09/17/08.

- Pensacola, FL, USA

problem #3

Nov 012006

Ram 1500 8-cyl

  • Automatic transmission
  • 55,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Ram 1500. The contact stated that the instrument panel is beginning to shatter in several different places, leading to the air bag. He stated that the air bag will eventually deploy. The dealer accused him of tightening the screws too tightly underneath the instrument panel; however, the contact stated that he has never touched the instrument panel in that regard. Other dealers have stated that this is a common occurrence with this make and model. The failure mileage was 55,000 and current mileage was 79,199.

- Arab, AL, USA

problem #2

Sep 012006

Ram 1500 4WD 6-cyl Diesel

  • Automatic transmission
  • miles
The contact owns a 2002 Dodge Ram 3500. The contact stated that there is a crack on the vehicle's dashboard which caused the lights to malfunction. The dealer has not inspected the vehicle. There have been no failures to date. The current mileage is 98,700 and the failure mileage was unknown.

- Lexington, KY, USA

problem #1

Oct 072005

Ram 1500 8-cyl

  • Automatic transmission
  • 42,000 miles
The contact owns a 2002 Dodge Ram 1500. Approximately one and a half years ago, the vehicle's instrument panel began to crack asw well as the dashboard. The crack gradually spread from the driver side to the passenger side of the vehicle. In addition, the air vent detached. The cause of failure has not been diagnosed. The current mileage is 56,000 and failure mileage was 42,000. Updated 10/18/07

- Fort Lauderdale, FL, USA

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