Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2002 has the well-known and documented problem with their dashboards falling to pieces, but it also has engine failure from oil sludge. That's a doube shot of awful in your morning coffee.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
63,451 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 1500 body / paint problems

body / paint problem

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2002 Dodge Ram 1500 Owner Comments (Page 9 of 13)

« Read the previous 20 complaints

problem #81

Mar 012008

Ram 1500

  • 68,000 miles


I have a 2002 Dodge Ram 1500. The dash is falling apart and Chrysler or the NHTSA won't recall or fix this issue. It involves the 98-2005 models. This problem is not getting any better through the years. Does someone need to get seriously hurt or killed to result in a recall? I am going to do my best to go national with this issue to get results from Chrysler or the NHTSA.

- Williamston, SC, USA

problem #80

Oct 072006

Ram 1500

  • 36,000 miles
The dash board on my 2002 Dodge Ram is cracking and in danger of collapsing exposing the wiring and electrical components required for safe operation.

- Milton, FL, USA

problem #79

Oct 292008

Ram 1500

  • 80,000 miles
Dashboard has so many cracks its a safety issue. 2002 Dodge Ram 1500.

- Marion, NC, USA

problem #78

Apr 132005

Ram 1500

  • 50,000 miles


Dash in 2002 Dodge Ram 1500 quad cab.

- Weatherford, TX, USA

problem #77

May 182006

Ram 1500

  • 38,000 miles
The dashboard began cracking two years ago and has continued to do so. There are now several large cracks in the dashboard.

- Memphis, TN, USA

problem #76

Mar 072008

Ram 1500

  • miles
My dash on my 2002 Dodge Ram 1500 is cracked all to pieces. I take good care of my vehicle and the dash is still cracking more everyday. This problem is due to cheap plastic being used by Dodge. I thought this might be an isolated incident, but I have found hundreds of others with the exact same problems. Dodge doesn't seem to think that it is their fault, but with the large occurrence of this problem it has to be.

- Marion, AR, USA

problem #75

Apr 152008

Ram 1500

  • 60,000 miles


Around the middle of April I noticed a small patch of paint disappearing from the roof of my truck. Over the past few months most of the paint on my roof and other parts of the truck is coming off.

- Milford, MA, USA

problem #74

Aug 012008

Ram 1500

  • miles
Windshield fogging up on inside due to leaking hand holds. Resulting in visual problems along with excessive moisture under the dash pad causing cracking. Along with safety concerns with passenger side air bag working properly when needed and any other electrical problems arising from the moisture. Dodge is aware of this problem and has done nothing to correct it such as a recall. I feel they must be held accountable for the defects.

- Jefferson City , MO, USA

problem #73

Jan 012007

Ram 1500

  • 69,350 miles
Starting at the being of 2007, my dash has been falling apart. When I complained to the dealership, I was told it wasn't covered and it would cost about $1400 bucks to replace and install the new parts. I've tried to talk to Dodge but they refuse to help. Now not only is the dash falling apart but switch panels and the overhead console panel. It's like IżM driving a large potato chip; every week, I find something new that's falling apart. (pictures are available if I need to post them here).

- El Paso, TX, USA

problem #72

Feb 192008

Ram 1500

  • 68,712 miles
About 6 months ago two cracks in the dash started, one in the middle of the dash by the windshield, the other one was on the right side by the air bag all the way down. This should not be. Dodge needs to come up with a replacement for these two dash pieces, the value of the truck is now junk if not replaced. Will the air bag still work right don't know.

- Glasgow, KY, USA

problem #71

Jan 012008

Ram 1500

  • 45,000 miles


Small cracks started in multiple places on dashboard about a year ago. About 6 months ago they became larger and now whole pieces of the dash are loose. A large crack started about a week ago and is now extends from the front of the dash all the way to the windshield.

- Winterville, NC, USA

problem #70

Feb 012008

Ram 1500

  • 88,000 miles
After owning this vehicle for 6 years< the paint is starting to peel, and it is rusting from the inside out. Although this is not a safety issue I am hoping you can point in the right direction. Thank you.

- Columbia, MD, USA

problem #69

May 102008

Ram 1500

  • 110,000 miles
I own a 2002 Dodge Ram 1500. Of my many problems, my dash board has cracked. I am aware that I am not alone. When will something be done about this. If we want to have the us consumers continue to purchase us made cars, something must be done about the poor quality that our manufacturer put out.

- Mckinney, TX, USA

problem #68

May 012006

Ram 1500

  • 35,000 miles
Joining the group of people with cracked dash problems on our 2002 Dodge Ram 1500. Over. 2 years ago, we noticed a crack on the front portion of the dash at the center of the windshield. This is separate to the main dash cover. Now, we have a new crack near the right side air bag on the main portion. At best, it is unsightly for a vehicle as expensive as this. As a safety concern, who knows what would happen in an accident. The vehicle is garaged most of the time because it is a second vehicle. It appears a waste of time to talk to a dealership unless you have an extra $800 kicking around the wallet. If Dodge/Chrysler does not want to face up to the problem and the nhsta is not taking action, maybe some picketing of the dealerships and media investigative reporting should be done. Is there any class actions pending? if not, it looks like there are enough people with the same problem to start one.

- Port Charlotte, FL, USA

problem #67

Jun 012006

Ram 1500

  • 75,000 miles
Cracked dashboard in 2002 Dodge Ram 1500. Started cracking 18-24 months ago and now has totally fallen apart.

- Broomfield, CO, USA

problem #66

Jun 082008

Ram 1500

  • 36,000 miles
2002 Dodge Ram 1500. Long perpendicular cracks in dash. Bought perma plate warranty at time purchase. Replacement of the dash costs upwards of $1500 by two dealerships. Perma plate merely refunded me my $299 warranty. I take meticulous care of my vehicle. This is a defect as my car is typically parked in the shade. I am an airline Pilot and my vehicle sits in covered parking. Perma plate told me that this was common in the Dodge Ram 1500 model and directed me to do a web search. I was amazed at the high number of complaints reflecting the exact same issue. Dodge should fix the problem free of charge. What an embarrassment to have such a nice truck cracking like this. Lastly, from a safety perspective, the crack runs near the passenger air bag deployment location. I do not know if this crack would cause problems in an accident. I think it's fair to say that upon review of the high number of incidents here that Dodge should address the issue with more than statistics...they should simply back their product.

- Phoenix, AZ, USA

problem #65

Jan 242008

Ram 1500

  • 70,000 miles
2002 Dodge Ram pickup truck has cracked dash. Once crack that seperates front dash into 2 pieces.

- Abilene, TX, USA

problem #64

Oct 302006

Ram 1500

  • miles
Dash board cracking.

- Bartow, FL, USA

problem #63

Dec 102007

Ram 1500 8-cyl

  • 99,300 miles
Dash started to crack on 02 Dodge Ram. Appears to be an issue with numerous 02 and 03 Dodge Ram. Speculation that the plastic used is not uv resistant.

- Austin, TX, USA

problem #62

Nov 172007

Ram 1500 8-cyl

  • 57,000 miles
About two months ago I started noticing this small crack in my dash, a day or two later the crack had gotten much bigger and there was another crack. Now I have three large cracks on my dashboard and they are on the passenger side running from the windshield toward the glove box, it will cost almost $1100 to replace this. I have read many complaints about Dodge cracked dashboards. I feel this may be a serious air bag issue that needs to be fixed.

- Fernandina Beach, FL, USA

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