Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2002 has the well-known and documented problem with their dashboards falling to pieces, but it also has engine failure from oil sludge. That's a doube shot of awful in your morning coffee.

8.2

pretty bad
Typical Repair Cost:
$871.00
Average Mileage:
69,994 miles
Total Complaints:
37 complaints

Most Common Solutions:

  1. replace rack and pinion unit (32 reports)
  2. not sure (3 reports)
  3. replace faulty steering knuckles (1 reports)
  4. replace with new power steering line (1 reports)
2002 Dodge Ram 1500 suspension problems

suspension problem

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2002 Dodge Ram 1500 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #17

Sep 062007

(reported on)

Ram 1500 SLT 4x4 4.7L

  • Automatic transmission
  • 75,000 miles

A D V E R T I S E M E N T S

I bought this truck in march of 2006 used from a private owner. I saw the power steering unit leaking on the parking lot and told him if he wanted to sell it he would have it fixed. Long story short he did have it fixed for $750.00 and a loss of profit from me. Now that I am reading this should I unload this turd before it happens again or what???

- , Hillsboro, MO, USA

problem #16

Aug 152007

(reported on)

Ram 1500 Sport 4.7L

  • Automatic transmission
  • 65,000 miles

Alright. I LOOOOOOOOOVE my truck. However, this is an issue. I got my truck used at 47,000 miles and at 65,000 miles the power steering fluid was POURING out of my truck right next to my front driver's side tire. I took it in--$660 to replace. Then, I moved to TX 30,000 miles later and guess what.... it happened AGAIN! Lucky for me, I'm in Texas now so I'm 1500 miles away from the original mechanic that fixed it the first time. So, I got to fork up $800 this time to fix it again. There is also a problem with the PCV valve system that has to be replaced and I'm having problems with the fan for my a/c which I heard Dodge has a bulletin out on the fans blowing on 2002 Rams..... go Dodge! Now, I had a Buick before the Dodge and that car was even worse than my truck with repairs. However, I had a Toyota Camry with 208,000 miles on it before any of these.... and I didn't spend a dime on repairs to that car. I guess it's Toyota and honda all the way. At least the tundras are lookin good these days :-)

- , Cedar Park, TX, USA

problem #15

Jun 252007

(reported on)

Ram 1500 Sport 4.7L

  • Automatic transmission
  • 54,681 miles

Absolutely, mind boggling to think in this day and age, dodge cannot build a rack and pinion unit that can last even up to 100,000 kilometers . Given the safety issue alone, someone should be held accountable. My rack and pinion failed at 88,000 kilometers and also both lower ball joints, not to mention the check engine light is on, the passenger power window works sometimes, the rear speaker doesn't work, the air conditioner is failing again, and the best part is that the rear differential 'might' be covered by warranty. All this on a truck that was babied from day one, taken off road almost nil, all by the original owner. And to think I had the audacity to hope that I might get to pay the truck off, without having to put any money into it. I guess to dodge $1900.00 worth of repairs ( Just for rack and pinion, and 2 ball joints, God knows what the other items will cost) is nothing, but to me it is a lot of money for a truck that cost $47000.00 to buy and is less than 5 years old. Strange, that I could hop in my 1962 Chrysler (92,000 miles, not kilometers) and have no problems whatsoever. What is wrong with that picture!!!!!!!!

- , Edmonton, Alberta, Canada

problem #14

Jul 242007

(reported on)

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 45,300 miles

A D V E R T I S E M E N T S

I have replaced the steering rack on my 2002 Dodge Ram twice in 6 months. The stupid thing only has 45,000 miles on it! Gerrrrrr!!!

Worthless piece of crap.

- , Hobbs, NM, Afghanistan

problem #13

Jul 242007

(reported on)

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 41,367 miles

I bought a 2002 dodge ram 1500 brand new. I have a company truck (ford) that I use as a daily driver. This dodge is supposed to be my vacation truck. I use it to travel back and forth to Wisconsin from New Mexico. I'm afraid to drive the piece of crap across town any more because the rack and pinion will most likely explode. 95 percent or more of the miles on this truck are highway and the other 5 percent are just paved city streets. The Rack and pinion went out the first time at 41,300 miles and again at 45,800 miles. I WILL NEVER BUY ANOTHER DODGE AGAIN AND I WILL TELL EVERYONE I KNOW TO STAY AWAY FROM THEM. Ford and Chevy have their little problems too, but they are not usually debilitating. I work in an industry, (the oil field) that is known to put a pick-up to every last test there is on a daily basis. EVERYTHING IS OFF ROAD. My company ban dodge a long time ago. They were simply falling apart. I thought as a personal truck, just getting occasional use it would be o.k. (It was less expensive) I was wrong. 2 Rack and pinions? My Ford has 219,000 of the worst kind of miles you can think of on it. I have replaced 2 ball joints in the front end. That's all. Good Luck with ya'lls dodge trucks. I'm right there with ya.

- , Hobbs, NM, Afghanistan

problem #12

Feb 202007

(reported on)

Ram 1500 Sport 5.9L V8

  • Automatic transmission
  • 0 miles

I bought my 2002 Dodge Ram in July 2002. In February of 2004 with 30,000 kms on the truck, I suffered a complete loss of steering, where it took the strength of King Kong to turn the steering wheel. After great difficulty and very unsafe driving, I got it to the dealer where they replaced the entire steering rack, and it was covered.

Last week in February 2007 the exact same thing has happened and the same steering rack has broken, this time with 72,000 kms. Same symptom of immediate loss of steering control, and near accidents. However, this time Chrysler is not willing to cover it, as it does not fall under their powertrain warranty.

They wanted to charge $700 for the rack ($1,000 total), but I was able to find a new OEM part online for $300, so I am having it shipped to the dealer.

My next course of action if Chrysler does not pay for this is to report it to both the American and Canadian highway/traffic safety agencies, and bring all of these other complaints to the dealer.

This $40,000 truck is not even five years old, and has suffered the same major system failure TWICE. If anyone would like to discuss this matter, I am available at (613)687-4404, Sean Newman.

- , Petawawa, Ontatio, Canada

problem #11

Jan 172007

(reported on)

Ram 1500 4.7

  • Automatic transmission
  • 65,000 miles

A D V E R T I S E M E N T S

I will never buy another Dodge again. I made a complaint with the national transportation highway administration. Obviously from this web site there is a design problem. I encourage everyone with this problem to file a complaint.

- , Killeen, TX 76549, USA

problem #10

Nov 112005

(reported on)

Ram 1500 SLT

  • 52,500 miles

This is BS! I bring my vehicle into DODGE for maintenance and get a call back telling me some bad news-"my rack and pinion is shot!" My vehicle is pampered and to have this happen at only 50,500 miles is outrageous. I never saw any leaking in the driveway, so of course I did not know. Of course it is not covered. I just hope that DODGE will have the decency to look into this and do the right thing RECALL before someone gets hurt!

- , Hope Mills, NC, USA

problem #9

Dec 192006

(reported on)

Ram 1500 Hemi

  • Automatic transmission
  • 62,000 miles

Rack was leaking fluid, took it in and found the seals were failing and could not be replaced. The entire part had to be replaced at a cost of over $850.00. The dealer stated that due to the amount of miles there was nothing they could do. I was told to call Chrysler (800) 992-1997, they also said due to the miles they were not willing to help. The company I own has a fleet of Dodge vans and this was a personal vehicle. I will not be purchasing Dodge vehicles in the future.

- , Pewaukee, WI, USA

problem #8

Oct 012006

(reported on)

Ram 1500

  • 59,000 miles

The Rack failed without warning, no visible leaks, the seal failed on a short trip to another local city. Luck was with me it failed in a parking lot. Total power sterring loss. Come on I purchased the truck because of the Dahmler name, I guess it's still just a Dodge after all.

- , Athens, AL, American Samoa

problem #7

Sep 252006

(reported on)

Ram 1500

  • 60,000 miles

A D V E R T I S E M E N T S

I took my truck in because the engine light came on and to have the brakes checked, when they called with the bad news. They told me the reason for the engine light was the condenser fan $385, the front brakes needed pads and rotors $287, the rears $185 pads and turn rotors and then the leaky rack and pinion $865-$900 transmission fluid change $119 beat that!

- , Canton, MI, USA

problem #6

Aug 222006

(reported on)

Ram 1500 SLT

  • 29,500 miles

I just can't believe that a key component like this can fail so soon. The dealer, Tacoma Dodge, said it "happens all the time". I had the truck in for the 30K servicing when the leak was discovered. This is the first and last Dodge truck I'll ever buy. I don't have faith in it but can't afford to dump it yet. I'm also in the process of replacing the shocks now too. I'm kind of worried about the transmission.

- , Tacoma, WA, USA

problem #5

Jun 192006

(reported on)

Ram 1500 SLT

  • 100,000 miles

The rack and pinion seals on the passenger side of the unit failed causing a severe leak. The unit is not repairable but must be replaced. The unit is difficult to locate. A rack and pinion steering unit should not fail after only 100,000 miles. This is the only vehicle I have owned that has ever had a failure of the rack and pinion unit. I have noticed many other complaints about this same problem on other Ram 1500 trucks. Rack and pinion does not belong on a truck. I will not buy another Dodge truck. They are too finicky.

- , Mansfield, TX, USA

problem #4

Mar 292006

(reported on)

Ram 1500 SLT

  • 33,000 miles

I could not believe my ears when the dealer tells me I needed to replace the rack and pinion on my truck. The seals could not be repaired, so the entire unit had to be replaced. I have never heard of any vehicle that needed the rack and pinion unit replaced after just 4 years and 33k miles of pampered use!

- , Northfield, MN, USA

problem #3

Mar 202006

(reported on)

Ram 1500 SLT

  • 50,000 miles

Can't believe I had to replace this item with so few miles. Also had electric fan for cooling replaced twice. Last Dodge I buy.

- , Brampton, Ontario, Canada

problem #2

Oct 112005

(reported on)

Ram 1500 SLT

  • 60,000 miles

Hard to believe rack and pinion would need to be replaced at 60,000 miles. I was on the start of a hunting trip (luckily not on the interstate at the time) when the problem happened. Two hours from any dealership.

- , Plymouth, WI, USA

problem #1

Aug 222005

(reported on)

Ram 1500

  • 41,000 miles

Extremely dangerous defect. Catastrophic failure of seal in rack and pinion unit, causing immediate steering failure on highway. Basic warranty expired at 36,000 miles. Not covered under limited powertrain warranty. I have driven seven vehicles over 1 million miles in the past 20 years and have NEVER had to replace a steering component. To have a steering rack fail at 41,000 miles is beyond comprehension.

I will be filing a complaint with the National Highway Traffic Safety Administration after finding numerous other reports of premature failures with Dodge truck and Durango steering systems. This problem warrants a safety recall.

- , Black Diamond, WA, USA

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