Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
Average Mileage:
81,159 miles
Total Complaints:
492 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (222 reports)
  2. replace dashboard (116 reports)
  3. not sure (93 reports)
  4. replace dash (15 reports)
  5. band together class action suit- imply fit/merchantability (13 reports)
  6. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 16 of 25)

« Read the previous 20 complaints

problem #192

Jan 012010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 120,000 miles


Dash has big crack and spends half of time in carport. Most 2003 I see have same crack in same place. Dodge should fix.

- , Baxley, GA, USA

problem #191

Feb 142011

Ram 1500 4.7L V8

  • Automatic transmission
  • 75,555 miles

well had to replace my heater core and knew my dash was cracked from the get go but as i tried to pull it apart from the fittings that fasten it to the inner frame it all just cracked to pieces because it was soo brittle. very poor workmanship on the interior plastics very dissatisfied. guess ill have to get a dash mat to try and cover up the ugliness until i can afford a new dash which is over 500 dollars dodge should recall this and replace these stat.

- , blythe, CA, USA

problem #190

Oct 052010

Ram 1500 LX 5.0L

  • Automatic transmission
  • 83,000 miles

2003 Dodge ram, both speaker grills broken out. dash has cracks all over it and looks like hell. Pieces of broken grill have fallen down inside of dash, and replacement part is 500.00.

Dodge needs to recall and repair this problem, and live up to there advertisements they use to lure the public into buying there vehicles.

- , Los Banos, CA, USA

problem #189

Jul 012008

Ram 1500 Quad 5.7L V8

  • Automatic transmission
  • 63,500 miles


Same thing. A nice truck with a sucky dash. Dodge should recall and fix all of the broken dashes as they are unsightly and dangerous. I will be riding Dodge until they agree to fix the problem at no cost to me. I have or have had 4 different trucks with the same problem.

- , Crosby, TX, USA

problem #188

Feb 052011

Ram 1500 Laramie Hemi

  • Automatic transmission
  • 46,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard

I like my truck, but the cracked dash is very annoying. The first crack was such a straight and smooth line I initially thought it might be a two piece dash panel, if there ever was such a thing. But then, over time, more cracks started popping up, and now the thing is a mess. The last straw was when I was cleaning the dash with a paper towel and the grate over the defrost vent fell off. The plastic has become very brittle, and I'm afraid to touch any of it. Looks terrible.

- , Chester, VA, USA

problem #187

Jan 012005

Ram 1500 4x4 5.7L

  • Automatic transmission
  • 15,000 miles

2003 Dodge Ram 1500 4X4 dash has cracks all over it. Dodge needs to recall this and fix it.

- , Deland, FL, USA

problem #186

Nov 202009

Ram 1500 4.7L

  • Automatic transmission
  • 50,432 miles


The main reason that I purchased a Dodge, was that their interior was normally of better quality than their competitors. But was I surprised when the whole dash began to crack up and disintergrate. What lousy manufacturing and even worse customer service. Part of the dash is now falling down onto the airbag.

- , Port Saint Lucie, FL, USA

problem #185

Nov 162007

Ram 1500 3.7L V6

  • Automatic transmission
  • 69,000 miles

click to see larger images

cracked dashboard cracked dashboard

I have owned SEVERAL trucks by Ford and 1 Suburban and have NEVER had a dashboard crack- even have a 2001 Ford Lariat and the dash looks like it did the day I bought it- like it should....and for some reason in 2005 I bought a used Dodge Ram 1500. Only had 24000 miles. By 40,000 miles, the dash started cracking. My son drive the truck so I don't keep up with it that much. I "borrowed" his truck today since mine was in the shop and saw 2 Grand Canyons across the dashboard. The factory won't do anything about it- took it to a dealership and they basically said "so sad too bad." Guess what Dodge- I will post on facebook, twitter, local news and everywhere else i can to have Joe Consumer be aware of the lack of quality and how Dodge sticks its head in the sand when a problem comes up. I just found this website and it is blatantly obvious I am not alone. As one writer said..."NUT UP" and accept responsibility - redeem yourself!


problem #184

Sep 012010

Ram 1500 3.6L

  • Manual transmission
  • 103,437 miles

When I bought my truck it had a small crack in the dashboard but over the past 5-6 months it has been cracking like crazy!! I have 5 cracks that extend all the way over pretty much making columns and then more cracks in between those!! I have a piece that completely fell out because it cracked so many different ways. My entire dashboard has cracks all over it now and I've only had it for 9 months....

- , Joshua, TX, USA

problem #183

Jan 082010

Ram 1500 5.7L Hemi

  • Automatic transmission
  • 85,000 miles

First of all I love my truck. The only issue I have is the dashboard. It started as a small crack on the passenger side of the dash. It almost seemed like over night it turned into several cracks to the point where large pieces can be removed. The small slats over the vents are broken and have fallen into the defrost vents. Now when I turn on the defroster it sounds like I have pebbles in the vents. I was planning on buying another Dodge next year, but now I may have to look at other makes, unless Dodge steps up and makes things right.

- , Ocala, FL, USA

problem #182

Oct 042010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 27,100 miles


2003 RAM 1500 QUAD CAB Truck has 27500 miles well taken care of, has cracks in dash. contacted chrysler they told me to bring in to take pictures, mileage, an such. well after all that service manager said I'm sorry we can't help you. earlier the chrysler guy told me " being out of warranty doesn't matter we still honor our product" yea right. you don't see other trucks dash cracking. what if i or my wife get in a front end wreck will pieces of the dash come flying like shrapnel?????. don't what to do. thanks

- , Abbeville, LA, USA

problem #181

Nov 012009

Ram 1500 V6 3.7L

  • Manual transmission
  • 210,000 miles

I really like the truck but my friend has the same model and his dash is cracked in the same places. That would tell me they should replace the cracked dashboards or at least offer a better deal to buy them and have them replaced. I am sure they dont need anymore bad publicity.

- , Gilbert, AZ, USA

problem #180

Jun 042008

Ram 1500

  • Automatic transmission
  • 40,000 miles

For the price that we payed for this Dodge Ram 1500, I can't believe how bad my dashboard looks and it happened so fast and looks awful. I always take care of the interior and exterior really good, but it does not matter how clean I've got it, it just looks awful with all the cracks on the dashboard.

- , Lucedale, MS, USA

problem #179

Aug 182010

Ram 1500 LX V6

  • Automatic transmission
  • 64,000 miles

I love my truck, my daughter who is 4 named her. She is a 2003 White Dodge Ram she calls snowtrain. A few month ago the dash just cracked in multiple places. It really got to me and I am not sure how to fix it. My daughter now says whenever she get in the truck that "?Snowtrain needs a bandaid." I would like my truck fixed, I am extremely disappointed that I come to the internet and find out this is a known issue. Recall the dash! I pray a piece of the dash doesn't come off and hit me or my daughter.

- , Marble Falls, TX, USA

problem #178

Apr 222009

Ram 1500 4.6L V8

  • Automatic transmission
  • 90,000 miles

I thought this was a problem with just my truck, but was I surprised! I've taled to at least ten people in my area with the same problem. My dash is splitting, cracking, and falling down into the dash. There are numerous sharp edges, and in the case of a wreck, will be many flying pieces. Now that I know this is a rampant problem, if I get in a wreck, and my children are injured because of the dash, I will sue the hell out of Dodge. They will need Obama on speed dial for another bailout to pay off all the lawsuits. Do not be quiet about this people!!!!!

- , Perry, GA, USA

problem #177

Oct 232010

Ram 1500

  • Automatic transmission
  • 58,000 miles

Love my Dodge, but seriously annoyed by the cracked dash. I feel the cracked dash is unsafe and dangerous. Should be recalled!

- , Clinton, MS, USA

problem #176

Mar 012010

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 168,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard

I have had this truck since Nov of 2003, and I love it. This just showed up in the spring time (2010) and I have not found a good option for replacing the damaged panel. OEM dealer pieces cost $500+ and that is ridiculous. I don't have time to go all over exploring junk yards either. Other options like a cap or pad just cover up the problem. There is an insufficient amount of aftermarket support for a real fix. I don't want this covered up, I want it repaired with OEM or similar quality for a reasonable price.

- , Katy, TX, USA

problem #175

Jan 012008

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 75,000 miles

My dashboard is cracked all over, and one piece has even fallen out leaving a big hole with sharp plastic exposed. This is a serious problem as I see from the internet. DODGE NEED TO 'MAN - UP' and come up with a fix (recall) for this issue. I will not buy another Dodge truck again unless they fix this issue with these dashboards. The plastic used for making these dashes is obviously defective formula. No other brand of pickup has any where near as many cracked dashboards as dodge.

- , Spring, TX, USA

problem #174

Nov 192010

Ram 1500 5.7

  • Automatic transmission
  • 95,001 miles

I was driving on the expressway with my windows down when a piece of dashboard flew up and struck me in the face. I will not risk getting seriously injured while driving this vehicle...Dodge needs to take care of this known problem and make their vehicle safe!

- , Pembroke Pines, FL, USA

problem #173

Jul 282010

Ram 1500 3.7L V6

  • Automatic transmission
  • 42,000 miles

It just cracked out of nowhere. One day I went to work in the company truck and when I got home I went to get something out of my Dodge and there was a 16 inch crack in the dash. I always lock my truck and I take good care of my things so this was no accident. I found out later on that Dodge may have used defective plastic in the fabrication of their dashboards from 1998-2006. I have worked in manufacturing before and I understand that sometimes when a problem comes up it is "too far gone" to solve on that lot number or batch, so you adjust it for the next one... but 8 years!! You've got to be kidding me! If it is true about the defective plastic then shame on Dodge for not providing their customers with the best product possible. I still love my Dodge but this was a very poor manufacturing decision to move forward for 8 years with defective plastic.

- , Canutillo, TX, USA

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