7.9

pretty bad
Typical Repair Cost:
$846.00
Average Mileage:
81,039 miles
Total Complaints:
503 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (224 reports)
  2. replace dashboard (121 reports)
  3. not sure (97 reports)
  4. replace dash (15 reports)
  5. band together class action suit- imply fit/merchantability (13 reports)
  6. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 16 of 26)

« Read the previous 20 complaints

problem #203

Jun 012010

Ram 1500

  • Automatic transmission
  • 82,000 miles

A D V E R T I S E M E N T S

What a mess. Dashboard broken into several pieces with grilles busted out and a couple of pieces actually falling through. Never seen anything like it.

- , Bedford, TX, USA

problem #202

Aug 032009

Ram 1500 5.3L Hemi

  • Automatic transmission
  • 85,000 miles

I have a 2003 Dodge Ram 1500 truck. The dashboard is cracked all to pieces. When it was first noticed, I took it to the dealer who said there was nothing that they could do. It continued to get worse. I was told it was armorall. I don't believe that is the cause. I have had other vehicles that has armor all applied and was older and never had a problem with it before. I believe it is an engineering problem along with the quality of the material used to manufacture it. It is pretty bad when there is a web site devoted just for this problem. I have had other dodge owners tell me that they have had the same problem. I think Dodge needs to replace this. I have tried to put some glue on it to stop it from cracking anymoe but that didn't help. If it keeps going like it is, I wont have a top dash board left.

This is the 3rd dodge product that I have had. If this keeps up, I will be seeking a different make the next time around. I have really enjoyed this vehicle but this problem is getting really bad. DODGE PLEASE FIX THIS PROBLEM. YOU KNOW IT IS A PROBLEM.

Update from Apr 6, 2011: I am in the process of having it repaired with Dodge/Chrysler's help. I ended up paying about 25% of the cost to replace it which ended up costing Dodge a lot more than expected. I ended up spending about 7 hours at the dealership while 2 sometimes 3 people worked on it the entire time. DO NOT ATTEMPT TO DO THIS ON YOUR OWN. I had my doubts if they would ever get it back like it should be. It looked great, like brand new when they were finished. However I am in the process of taking it back to the dealer for a bad rattle around the glove compartment. I knew there would be a rattle when it was finished. Also for some strange reason, the radio is not working as it should. Put it on scan and it will find two radio stations. We have plenty of great radio station in the geographical area. The satellite radio assigned to a blank FM radio station is no longer working either. It will be fixed by the dealer when vehicle is returned to the dealership.

The first replacement order the dealership ordered came in wrong. Everyone was expecting the repair part to be in one part but it came with at least 4 various parts.

Chrysler/Dodge has really been diligent on returning phone calls and following up with the work.

Arthur B. Clark

- , Leesburg, GA, USA

problem #201

Dec 112010

Ram 1500

  • Automatic transmission
  • 81,000 miles

i have had 3 dodge vehicles and love the truck, but I am amazed at how many complaints there are for this problem!! Dodge should stand behind their product and offer some sort of recall or deductible to have this fixed!

- , Brunswick, GA, USA

problem #200

Jan 012008

Ram 1500

  • Automatic transmission
  • 35,000 miles

A D V E R T I S E M E N T S

My dash has numerous cracks that continue to worsen. What used to be vents are now just rectangular holes. One crack runs the entire width of my dash. I'm afraid to simply wipe it clean because more pieces cave in. This is not normal wear and tear. The plastic is way too thin to be used as this type of interior. Needs to be replaced.

- , Knoxville, TN, USA

problem #199

Apr 162008

Ram 1500

  • Automatic transmission
  • 58,000 miles

My husband and I are both Dodge owners. I own a 2007 Dodge RT Charger and purchased it new. My husband owns a beautiful 2003 Red Dodge Ram pickup, well at least the outside is beautiful. The dash started cracking and now is cracked from one side to the other and it is now cracking vertically. I expect shortly he will be able to take it out in pieces. I understand that Dodge had their financial woes just the same as every struggling family in the US today, however, they have an obligation to Dodge owners to fix this problem. I would hope they want to keep customers in good standing, however refusing to fix a problem that was definitely a manufacturing problem only compounds the problem.

- , Covington, GA, US

problem #198

Nov 122008

Ram 1500 3.6L V6

  • Automatic transmission
  • 45,000 miles

i do not think it is the consumers fault for the damages to the dashboard if dodge knew they were using material that was not good they should make good on the recall fort his problem and fix it. they didn't mind taking the payments for the vehicle so they should make themselves responsible i have purchased several vehicles with chrysler/dodge company and this is the only major problem i have had with trhe vehicles. being i am a good customer of theirs i believe they should replace the dashboard on the truck.

- , Pharr, TX, USA

problem #197

Oct 122010

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 26,789 miles

A D V E R T I S E M E N T S

Hello guys and gals. well here we go again. my dash is cracked in three places on passenger side air bag and the two windshield vents. i called chrysler they told me to take it to the dealer where i purchased it from so they can take picture and access the (defect) damage. so i did that they took pics and such i waited after a while the shop manager comes back and tells me there's nothing they can do its not defect....at this point i was steaming i wish there was something we could do. you pay 30k for truck you would expect the dash not to cave in....any help....suggestions...thanks.

- , Abbeville, LA, USA

problem #196

Sep 152009

Ram 1500 5.7L V8

  • Automatic transmission
  • 55,000 miles

So one day I get in my truck and just see a massive crack across my dashboard, immediately I go into the house and start to interrogate my wife about how that could have happened. Unable to come up with a logical explanation of how my entire dash could be cracked!, I began looking up the cost of a replacement dash and saw I couldn't afford that since it wasn't necessarily a show stopper for me yet! About a year has passed now and there are now three cracks across my top and it is driving me crazy cause I take very good care of my truck and this is the sore spot. Now that I have found on the internet this is a huge problem because Dodge has decided to use cheap materials to lower cost and boost their personal profits (I have nothing against that as long as your product remains durable like you claim) I think we should be at least given discounts on replacing this part.

- , Kaneohe, HI, USA

problem #195

Aug 102010

Ram 1500 LS 4.6L V8

  • Automatic transmission
  • 90,000 miles

I have taken excellent care of my 03 dodge from engine maintenance to appearance. And there is nothing I could have done to stop the cracking. Dodge did except the fact that it was not due to my negligence, but wanted me to foot the bill on 4800.00 to replace my dash and they would reimburse me some of the money. So here I sit with a CRACKED BUSTED up dash until I have 4800.00 to shell out or dodge does the right thing and replace my dash

- , Zephyrhills, FL, USA

problem #194

Jul 142009

Ram 1500 SLT Quad Cab 4X4 5.7L

  • Automatic transmission
  • 56,000 miles

I love my truck, but I always thought that a hard plastic dash was a bad idea. When the cracks started, it only confirmed my fears. The dealer said that it isn't their responsibility, and since Chrysler has had all of their financial woes, they wouldn't be covering it either. I've seen the same problem on other Dodge trucks. Come on Dodge, we've bought American, back up your product and get repeat customers.

- , Long Beach, CA, USA

problem #193

Feb 032011

Ram 1500 Quad Cab

  • 70,496 miles

A D V E R T I S E M E N T S

While driving to work on the interstate in my truck, i put the drivers side window down to try and get some of the frost off of the window. All of a sudden a small piece of my dashboard came off by the wind hitting it and flew and hit me on my forehead. The piece that flew off was part of the defroster grill. If that piece would have hit me in the eye, it is a strong possibility that i could have had a very bad accident or death. Chrysler need to own up to their responsibility and stand behind their vehicles like GM and Ford does and fix this nationwide problem. I have a 1984 Cadillac that sits in the sun day after day, and the dash has not 1 crack in it. Now this is a 27 year old car compared to my 2003 Dodge Ram 1500, which is 8 years old. You do the math. STEP UP CHRYSLER AND BE LOYAL TO YOUR CUSTOMERS. CUSTOMERS ALWAYS RIGHT.

- , Opelousas, LA, USA

problem #192

Jan 012010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 120,000 miles

Dash has big crack and spends half of time in carport. Most 2003 I see have same crack in same place. Dodge should fix.

- , Baxley, GA, USA

problem #191

Feb 142011

Ram 1500 4.7L V8

  • Automatic transmission
  • 75,555 miles

well had to replace my heater core and knew my dash was cracked from the get go but as i tried to pull it apart from the fittings that fasten it to the inner frame it all just cracked to pieces because it was soo brittle. very poor workmanship on the interior plastics very dissatisfied. guess ill have to get a dash mat to try and cover up the ugliness until i can afford a new dash which is over 500 dollars dodge should recall this and replace these stat.

- , blythe, CA, USA

problem #190

Oct 052010

Ram 1500 LX 5.0L

  • Automatic transmission
  • 83,000 miles

2003 Dodge ram, both speaker grills broken out. dash has cracks all over it and looks like hell. Pieces of broken grill have fallen down inside of dash, and replacement part is 500.00.

Dodge needs to recall and repair this problem, and live up to there advertisements they use to lure the public into buying there vehicles.

- , Los Banos, CA, USA

problem #189

Jul 012008

Ram 1500 Quad 5.7L V8

  • Automatic transmission
  • 63,500 miles

Same thing. A nice truck with a sucky dash. Dodge should recall and fix all of the broken dashes as they are unsightly and dangerous. I will be riding Dodge until they agree to fix the problem at no cost to me. I have or have had 4 different trucks with the same problem.

- , Crosby, TX, USA

problem #188

Feb 052011

Ram 1500 Laramie Hemi

  • Automatic transmission
  • 46,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard

I like my truck, but the cracked dash is very annoying. The first crack was such a straight and smooth line I initially thought it might be a two piece dash panel, if there ever was such a thing. But then, over time, more cracks started popping up, and now the thing is a mess. The last straw was when I was cleaning the dash with a paper towel and the grate over the defrost vent fell off. The plastic has become very brittle, and I'm afraid to touch any of it. Looks terrible.

- , Chester, VA, USA

problem #187

Jan 012005

Ram 1500 4x4 5.7L

  • Automatic transmission
  • 15,000 miles

2003 Dodge Ram 1500 4X4 dash has cracks all over it. Dodge needs to recall this and fix it.

- , Deland, FL, USA

problem #186

Nov 202009

Ram 1500 4.7L

  • Automatic transmission
  • 50,432 miles

The main reason that I purchased a Dodge, was that their interior was normally of better quality than their competitors. But was I surprised when the whole dash began to crack up and disintergrate. What lousy manufacturing and even worse customer service. Part of the dash is now falling down onto the airbag.

- , Port Saint Lucie, FL, US

problem #185

Nov 162007

Ram 1500 3.7L V6

  • Automatic transmission
  • 69,000 miles

click to see larger images

cracked dashboard cracked dashboard

I have owned SEVERAL trucks by Ford and 1 Suburban and have NEVER had a dashboard crack- even have a 2001 Ford Lariat and the dash looks like it did the day I bought it- like it should....and for some reason in 2005 I bought a used Dodge Ram 1500. Only had 24000 miles. By 40,000 miles, the dash started cracking. My son drive the truck so I don't keep up with it that much. I "borrowed" his truck today since mine was in the shop and saw 2 Grand Canyons across the dashboard. The factory won't do anything about it- took it to a dealership and they basically said "so sad too bad." Guess what Dodge- I will post on facebook, twitter, local news and everywhere else i can to have Joe Consumer be aware of the lack of quality and how Dodge sticks its head in the sand when a problem comes up. I just found this website and it is blatantly obvious I am not alone. As one writer said..."NUT UP" and accept responsibility - redeem yourself!

- , BEDFORD, TX, USA

problem #184

Sep 012010

Ram 1500 3.6L

  • Manual transmission
  • 103,437 miles

When I bought my truck it had a small crack in the dashboard but over the past 5-6 months it has been cracking like crazy!! I have 5 cracks that extend all the way over pretty much making columns and then more cracks in between those!! I have a piece that completely fell out because it cracked so many different ways. My entire dashboard has cracks all over it now and I've only had it for 9 months....

- , Joshua, TX, USA

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