Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
Average Mileage:
80,985 miles
Total Complaints:
497 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (223 reports)
  2. replace dashboard (117 reports)
  3. not sure (96 reports)
  4. replace dash (15 reports)
  5. band together class action suit- imply fit/merchantability (13 reports)
  6. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 19 of 25)

« Read the previous 20 complaints

problem #137

Aug 162010

Ram 1500 5.7L

  • Automatic transmission
  • 89,000 miles


I'm glad I found this web site still pissed off but it gave me some relief knowing that its a Dodge screwup and not me. I too take very good care of my 2003 Dodge 1500 California hemi express. I usually am the only one to drive my truck but on Monday I had my daughter pick up the family at LAX in my truck because of all the baggage. Sitting in the passenger seat I realized that two of the AC louvers were broken which got me pissed off. After about ten minutes I noticed a large and long crack on the top of the dash and missing louvers over the speakers on the passenger side. Went to auto zone the next day to find some thing to fix the problem. I bought some plastic bond (super glue) which did not work. While trying to fix that crack I found another crack on the other dash piece closer to the windshield right in the middle over the speaker. Talking about being pissed off and depressed. I will be filing a complaint with dodge

- , Tujunga, CA, USA

problem #136

May 012010

Ram 1500 5.7L

  • Automatic transmission
  • 75,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard

I bought this truck in 2003 thinking that I would have a nice truck to last me in the future but as you can see it is costing me more money that I don't have. My husband has a chevy step side and it is in way better shape than my dodge. This truck looks like a piece of sh*t!. The ac/heating has also went out on it and I already had to replace all of the u joints on it also. This problem needs to be resolved.

- , Hardin, TX, USA

problem #135

Feb 012008

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 90,000 miles

I am also a victim of the cracked dash. It is now from one side of the dash to the other. and I now have a 3 inch whole where a peice has fallen through. there a guy that I work with who now has black electric tape going all the way across his dash now so that it will not fall in!!!

- , Jacksonville, FL, USA

problem #134

Oct 082009

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 105,000 miles


i want a recall my truck still lokks brand new all but the DASH i take very good care of my truck and just realized you shouldnt put amor all on it cracked in several places and one vent entirely is out

- , Virginia Beach, VA, USA

problem #133

Jan 232009

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 80,000 miles

recall the trucks to spacific repair on the dash interior

- , Virginia Beach, VA, USA

problem #132

Oct 172009

Ram 1500 SLT 5.4L

  • Automatic transmission
  • 89,000 miles

Dodge should step up and deal with this issue. There is no doubt this is a defective design or material. I will not buy another Dodge product until they can demonstrate a higher level of quality control on there products. I think we as customers should get a better product seeing how the price of vehicles are going up. If you want to sell us a defective product where is the discount or the accountability once a defect has been discovered.

- , Weatherford, TX, USA

problem #131

Jul 042010

Ram 1500

  • Automatic transmission
  • 85,000 miles


Purchased a Ford Expedition for my wife and a Dodge Ram 1500 for myself in 2003. Can't believe my wife has nearly twice as much miles and her dash is just as good as when we first bought it. My dash on the other hand has a least 4 cracks. Very poor quality on Dodge part. Also, I drive a company car during the week and use my truck on weekends only and to have this problem is very upsetting. The truck is in great condition. Hope Dodge steps up and takes care of the problem.

- , Norwalk, CA, USA

problem #130

Aug 072010

Ram 1500 SLT

  • Automatic transmission
  • 84,581 miles

I too have become a victim of Dodge's cracking dashboards. The truck was bought new and has been well maintained. As with most of the other complaints posted on this site, my truck looks almost brand new with the exception of the dash. It started off as a small crack on the passenger's side, and now I have several cracks on both sections of my dash. It seems as though everyday I walk out to my truck I notice the cracks getting bigger and more new ones forming. I have called Dodge and they informed me that they are aware of this problem and would forward my complaint to a case manager. I guess we will wait and see what happens, but with all of the other complaints I have found on this and other websites, I'm not expecting too much help from Dodge.

- , Blacksbug, SC, USA

problem #129

Dec 012009

Ram 1500 4.7L

  • Automatic transmission
  • 75,000 miles

I have the same problem as the others. The cracks have been getting worse over the past year, and I now have a giant hole in my dash. I can touch the back of my radio. I am afraid the dash is going to completely fall in. Dodge needs to recall the dash board.

- , Wylie, TX, USA

problem #128

Aug 062008

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 33,000 miles

This is the second truck from Dodge that the dash cracked. First was the 1995 Ram 1500. It got so bad that I traded it in for the 2003. Now the dash in the 2003 is cracking and it won't be long before it falls apart like in the 95.

- , Melbourne, FL, USA

problem #127

Apr 042009

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 42,000 miles


When shopping for a truck a few years before I bought this one, I remembered one of the key things that the salesman told me was that the dashboard was designed to prevent cracking. Although it lasted a number of years, it was to my dismay when I hopped in the truck to go home from work one day and low and behold, a crack from the top to the bottom of the dash. It's more upsetting that this was one thing I was tired of dealing with in the GMs to have it happen in a Dodge.

- , Miami, FL, USA

problem #126

Jun 142010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 47,000 miles

Even more annoying now that a second crack has appeared several inches from the original crack. This one right over the stereo and is protruding down the front. My vehicle runs and drives great still even after 7 years but you wouldn't think it was well taken care of by looking at the God awful dashboard. And no, I do not, never have used Armor All on my dashes.

- , Miami, FL, USA

problem #125

Jan 012010

Ram 1500

  • Automatic transmission
  • 93,000 miles

My husband and I have a 2003 Dodge Ram 1500 and the dash is cracked like everybody else. I don't know if this will work, and I bet everybody else tried this. I called Dodge at 1-866-726-4636 to file a complaint. Then they told me to call the National Highway Traffic Safety number at 1-888-327-4236 and file a complaint with them. The more people that call the NHTS and complain, the more chances they will look into a recall because it is a safety issue. You can also file a complaint with consumer reports. I know that Dodge probably won't do anything to fix it, but it is worth a try.

- , Birmingham, AL, USA

problem #124

Jun 022008

Ram 1500 V8

  • Automatic transmission
  • 50,000 miles

Dodge needs to do a recall on the dash. They start out with small cracks then spread everywhere. I have seen them so bad you can reach thru them to work on the heat/ac parts.

- , Lorena, TX, USA

problem #123

Jun 062010

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 60,000 miles

Would love to see a recall on this issue. Too many people are having this same problem with these dashboards. The part is ridiculously expensive for a piece of molded plastic.

- , Davie, FL, USA

problem #122

Oct 012004

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 20,000 miles

Same thing here. Cracked from front to rear after only about 20,000 miles. Now it's cracked all over the place at 60,000 miles - and looks pathetic. Dodge needs to step up and recall this problem. I'll never buy another Dodge EVER unless they do. This truck is junk. With the engine light problem, paint, door handles, rattles, speakers - it is a pile. I expected far more for the money I paid. Never again.

- , Houston, TX, USA

problem #121

Jul 012010

Ram 1500 SLT Quad Cab 4.7L

  • Automatic transmission
  • 77,000 miles

Ok, so I've owned 3 dodge ram 1500's and 1 2500 over the last 15 years. I found this one at my local dealer posted at a great price and 1 owner previous to myself. Upon test drive myself, wife, and sales agent. At first glance I noticed a small crack on the dash but didn't think anything of it and figured I would haggle at the sales table to get a lower sales price. I got side tracked as usual by the sales agent over a secondary driver seat electrical actuator that I found not working properly and red flagged this from the moment However, after owning the vehicle now for about a month there have been a dozen or so NEW cracks all over the dash and I'm really pissed. Not one of my other pre 2006 Dodge Ram trucks had this issue, all dashes were intact with no faults. However now, thanks to this website I've discovered I made a huge error in judgment by purchasing this particular vehicle.

- , Satellite Beach, FL, USA

problem #120

Aug 082009

Ram 1500 4.7L V8

  • Automatic transmission
  • 88,000 miles


- , Houston, TX, USA

problem #119

Feb 012010

Ram 1500 SLS 4.7L

  • Automatic transmission
  • 82,000 miles

I wish Dodge would recognize this dashboard cracking as a serious problem and recall them! I hate to think if I were to be in an accident and the pieces that are now my dash rip through my air bags.Even worse if my daughter was driving at the time.

- , Clearwater, FL, USA

problem #118

Feb 012008

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 75,000 miles

Everybody that I know that has a 2003 Dodge Ram 1500 has a cracked dashboard, mine is cracked in approx. 6 different places and the cracks run from the windshield all the way to the front of dash towards the radio side. It looks awful and I can't trade it in or sell it with this condition because it depreciates the value to where no one will give you anything for it! You can't place anything on the dash because it makes it worse. I have been told that Dodge will replace the dash, I was told this by a co-worker.

- , Spring, TX, USA

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