pretty bad
Typical Repair Cost:
Average Mileage:
81,208 miles
Total Complaints:
508 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (225 reports)
  2. replace dashboard (124 reports)
  3. not sure (98 reports)
  4. replace dash (15 reports)
  5. band together class action suit- imply fit/merchantability (13 reports)
  6. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 2 of 26)

« Read the previous 20 complaints

problem #488

May 132015

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 93,000 miles


click to see larger images

cracked dashboard cracked dashboard

This year after my factory recall for air bag problem there was significant more damage to the dashboard . This is poor product makeup and poor dealership in not saying anything about it. The problem got totally worse after they completed the recall. Pieces have broken off and fallen down inside of dash. What say ye?

- , Bristol, VA, USA

problem #487

Nov 012010

Ram 1500 ST 4.7L V8

  • Automatic transmission
  • 120,000 miles

Daimler Chrysler really used cheap plastic for the dash in this vehicle. Cracking in many spots regardless of covering the dash with a sun reflector. Just junk, and now affordable replacement. The dash covers are not a solution. They just cover it up, but the mess remains underneath.

- , Kyiv, Ukraine

problem #486

Oct 012015

Ram 1500 4x4 Stl 5.7L

  • Automatic transmission
  • 81,000 miles

This problem could cause injury in an accident. The plastic used to make the dashboard was defective and will crack into small pieces causing injury to driver and passengers.

- , Jacksonville, FL, USA

problem #485

Mar 252006

Ram 1500 LS 5.7L

  • Automatic transmission
  • 46,357 miles


I like the truck all except dashboard that is probably the worst design and workmanship l have ever seen. It started to crack in 2006, and was right down the middle after that the cracks were every where. now it's starting to have pieces are starting to fall out of it. Like I said this sorriest workmanship I haver seen.

- , Jacksonville, FL, US

problem #484

Jun 152000

Ram 1500 5.7L

  • Automatic transmission
  • 80,000 miles

This dash is definitely a safety hazard, especially if involved in a wreck. Pieces of plastic will injure occupants. I can't believe how many dashes are involved. This is a definite design flaw and should be recalled.

- , Moreno Valley, CA, USA

problem #483

May 052013

Ram 1500

  • Automatic transmission
  • 100,000 miles

Started cracking after extended warranty expired along with other problems after warranty expired

- , Humble, TX, USA

problem #482

Feb 012016

Ram 1500 Larime 5.7L

  • Automatic transmission
  • 140,000 miles


Had a small crack, no biggie. Then I took it in for an air bag recall. When I picked it up the passenger side dash is a total mess. I bring it to the dealers attention and they say no way we did it, we go thru the glove box, never touched the dash??? Total bullshit and I told them as much! They gave me the customer service number for Dodge. I call, and while I am on the line, Dodge puts me on hold to call my dealer where I had the recall done. The dealer says that "they may have done the damage" WTF!! I go back to the dealer and they say tough sh*t.

My truck may be a 2003, but it looks like new! The dash rattles and God help my passenger if the air bag ever deploys. It would cut them to pieces.

- , Greenwood, SC, USA

problem #481

Feb 052015

Ram 1500 4.7L

  • Automatic transmission
  • 81,000 miles

Ok I purchased a 2003 doge ram low miles clean looks good and no problems but the dashboard if you tap on it it could make a hole it is barely holding together it cracks all of the vent covers have dropped off into the vents leaving just holes this is not a problem normally seen on any vehicle its a screwup in manufacturing this dashboard is falling apart like he material it is made of is faulty.

- , Port Saint Lucie, FL, US

problem #480

Feb 032010

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 164,500 miles

Dash has been busted through for about 3 years. Then completely disintegrated when I attempted to removed it to replace the heater core.

- , Sunnyvale, CA, USA

problem #479

Dec 262012

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 161,026 miles

they should have already recalled this problem. dodge uses useless material on their dashes. ive seen other types of trucks at salvage yards with very bad front end collisions and the dash was still in tact, but u drive my dodge down the road with windows down and the wind will blow shards of the dash in your face then they want to charge me 266.00 just for the uper defrost vent cover of dash thats thier fault dash is falling apart

- , Hot Springs National Park, AR, US

problem #478

Feb 022016

Ram 1500 SL 3.2L V6

  • Manual transmission
  • 88,900 miles


Dash of my pickup began rapid disintegration. I looked it up on line an discovered this is a huge problem for several years of production (2002-2005). Dodge won't fix it. Given the age of the truck I could live with a dash cover replacement but I think they should have them available and install them as part of a recall. Do I think it will happen? No. Will this influence my next car purchase. Oh Yes!

- , Woodbury, NJ, USA

problem #477

Jan 012010

Ram 1500 4.6L

  • Automatic transmission
  • 40,000 miles

My 2003 Dodge Ram's dash is falling apart. I've used the window shade and still the freaking thing is falling apart. Today I put my window down and a piece of it flew into my eye. I almost hit another car by veering right. I had to pull off the road to dig it out. Dodge YOU SUCK. This is an obvious factory defect. If it were 1 or 2 I'd say different but it's not. Bunch od crap that I'll NEVER buy again. I'll tell everyone I know that's in the truck shopping mode to stay away. Why should we support them, they're not supporting us.

- , New Bern, NC, USA

problem #476

Mar 022016

Ram 1500 Quad Cab SLT 5.7L V8

  • Automatic transmission
  • 67,500 miles


- , Huntley, IL, USA

problem #475

Nov 012014

Ram 1500 SLT 4.3L

  • Automatic transmission
  • 130,000 miles

Dash board is cracking to pieces. part has dropped down in the fan for the vents.

- , Winnsboro, SC, USA

problem #474

Jun 072009

Ram 1500 ST 4.7L

  • Automatic transmission
  • 39,015 miles

Like everyone else that has the same problem, dash broken and cracked, foam blowing out the vents. I suspect the foam build up around my control valve to switch from defrost to direct heat/ac to floor or face is why it has such a hard time converting it over. All car makers have issues, some take care of loyal customers (mostly imports) some don't care. Problem is the new dash they replace it with has the same problem, until there s a costly lawsuit involving serious injury and deemed a faulty dashboard contributed to the injury, nothing will be done

Update from Mar 28, 2016: say goodbye to your dash if you get the airbag recall done on the passenger side

- , Glen Burnie, MD, US

problem #473

Feb 012016

Ram 1500 SLT Hemi

  • Automatic transmission
  • 143,000 miles

Owned truck for 8 years, always parked inside pole barn. Went to sweep it out this weekend and seen the dash was cracked from far right vent to side window vent. Chrysler needs to recall this.

- , Columbia City, IN, USA

problem #472

Jan 142009

Ram 1500 SLT

  • Automatic transmission
  • 88,000 miles

My dash on my 2003 Dodge Ram started cracking on my Dodge truck and it got so bad that I had to cover it up. I just want Dodge to replace it so I can be happy with my truck again.

- , Bartlesville, OK, USA

problem #471

Aug 152007

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 8,500 miles

dashboard was cracking within 3yrs & not covered per dodge?

It is pathetic to have a truck that was seldom used and was like new except for the cracks in the Dashboard, which started at about 8,000 miles and about 4yrs after buying it and gradually got worse. I complained to the Dealer about the “Cracking Dashboard” in 2008 & 2011 only to be told that dashboard cracks are not covered… I believe that it is a major safety hazard and fear of a future day my airbags deploy as it may send hundreds of flying projectiles into the face, eyes and lungs… The CPSC should force a recall base on the potential safe hazard!

- , Monrovia, USA

problem #470

Jan 152015

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 101,000 miles

I am very disappointed with the Dodge Ram dash boards. I have multiple cracks in my dash. I keep my truck clean as a whistle. Wax it every year before winter and after winter. It is spot less, and now I have this awful dash that had so many cracks! I want something to be done!!!!

- , Pa, USA

problem #469

Jan 012004

Ram 1500 4.7L

  • Manual transmission
  • 15,000 miles

Every Dodge Ram (models from late 90s to maybe 05 or 06) I've seen have the same issue; cracked dashboards. Cracks and falling pieces, no spider web lines or anything. Dodge has failed to correct this issue even though the consequences can hurt people if the airbag is deployed and sharp pieces of plastic are projected into their face, eyes, etc.

- , Fort Worth, TX, USA

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