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pretty bad
Typical Repair Cost:
Average Mileage:
80,267 miles
Total Complaints:
447 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (207 reports)
  2. replace dashboard (102 reports)
  3. not sure (86 reports)
  4. band together class action suit- imply fit/merchantability (13 reports)
  5. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
  6. replace dash (11 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 5 of 23)

« Read the previous 20 complaints

problem #367

Oct 012011

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 150,000 miles


It looks like crap and the rest of my truck is in good condition and runs great.

- , New Orleans, LA, Pacific Islands (US)

problem #366

May 112010

Ram 1500 Sport 5.7L

  • Automatic transmission
  • 90,000 miles

This problem is TOTALLY UNACEPTABLE! Any accident may result in hundreds of sharp projectiles flying about the cabin. I usually keep vehicles for longer than 10 years and I have NEVER had one that has cracked the dashboard. This one is a structual member of the interior, everything is anchored inside of it and now that it is decomposing, things are rattling around and what about the passenger airbag? I can just imagine improper inflation and or puncture. A new ( or should I say one still sitting on the shelf after all these years) from the dealer for the best price I can find is over $1100...... PLUS the labor for installation which requires the removal EVERYTHING in the front of the cabin. I did not get the exact quote for the labor but was told to expect over $1000 if no other problems were found.... I have always been a Dodge fan but I really wonder if they expect to sell me another?

- , Baytown, TX, USA

problem #365

Mar 312010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 125,000 miles

I am extremely disappointed in Dodge for not being professional enough to take care of this problem for their customers. I could understand if there were a few instances of this issue that could be isolated, but with the cracking of dashboards spanning over such a significant number of years and for all models, this issue is one that should be addressed by Dodge. With the prices that people pay for vehicles today, we expect them to hold up nicely if taken care of properly. With this issue, it doesn't matter how well you have taken care of your vehicle, the dashboards still seem to break and become a problem. I will join together for any neccessary action to fix this problem, even to the point of a class action lawsuit. Thanks for your help.

- , Waxahachie, TX, USA

problem #364

Jul 012012

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 100,000 miles


These severely cracked dashboards should definitely be recalled by Dodge and replaced at no cost. NHTSA should take action.

- , Frankfort, KY, USA

problem #363

Jul 062010

Ram 1500 3.2L V6

  • Manual transmission
  • 80,000 miles

I always wanted a doge ram i bought new in 2003. When the dash cracked there is nothing you can about it. Now it has big holes in it. Sometime when you drive with the window down pieces of plastic hits your face. The dash is so brittle if you touch it a piece will fall through, or when you hit a bump a piece will break, Chrysler needs to do something about this, maybe even just make a dash cap to put over it.

- , Long Beach, MS, USA

problem #362

May 012012

Ram 1500 5.7L

  • Automatic transmission
  • 80,000 miles

I have a 2003 Dodge Ram 1500. My dash is cracking terribly. I was cleaning my vehicle today and when I got to the dashboard, using armoral to clean it, the defroster vent disintegrated and fell somewhere into the bottom. This is unsightly and extremely aggrevating. I spent my hard earned money to buy this vehicle because I like the design and style. I would have never spent my money on this truck If I knew then what I know now. From what I understand Dodge and the Ram division is not doing anything about this, my advice to you is to have a little integrity and initiate a recall of this part.

- , North Little Rock, AR, USA

problem #361

Jan 122010

Ram 1500 5.7L V8

  • Automatic transmission
  • 86,000 miles


While my truck is a 2003 model it has as of today only 86,000 miles on it and MOST IMPORTANTLY IS GARAGE KEPT AT HOME AND WORK and therefore is not exposed to the elements.

- , Rowlett, TX, USA

problem #360

Sep 302012

Ram 1500 5.7L

  • Automatic transmission
  • 108,000 miles

My dash crack right in half. In the summer time the windows are always open. Im not happy about this one bit.

- , Racine, WI, USA

problem #359

Sep 012006

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 22,000 miles

Dashboard cracks started developing around 2006 and have accelerated in intensity and number over the last few years. Pieces are breaking off and becoming a hazard. Chrysler has stated they won't do anything as it is "out of warranty." Other people I've consulted have said it's a well known manufacturing defect, especially with this model and year. As a former engineer, I'm well aware of the hazard of "latent defects" in manufactured products and this certainly fits the definition.

I've never had a problem like this with any of the vehicles I've owned over my lifetime. I'm very disappointed that Chrysler is not standing behind their product. I hope this wide-spread defect doesn't result in serious personal injuries in the future. If so, that will be a lot more expensive for them to address.

- , Winter Park, FL, USA

problem #358

May 012012

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 85,000 miles

2003 dodge ram 1500 dashboard been cracking,for about one years or more. Chrysler Group,LLC, needs to check on the problem. and give us a solution. ASAP.....

- , Compton, CA, USA

problem #357

May 102013

Ram 1500 Laramie 5.9L V8

  • Automatic transmission
  • 67,000 miles


A vehicle costing in excess of $30,000.00 should not have dashboards cracking at just over 67,000 miles. There is no excuse for using inferior plastics in an expensive vehicle. The Chrysler factory should fix this vehicle free of charge.

- , Mountain Home, AR, USA

problem #356

Feb 042013

Ram 1500 Laramie 5.7L Hemi

  • Automatic transmission
  • 95,000 miles

Two cracks have appeared in the dashboard and both are growing. The truck has been well cared for and always garaged.

- , Libertyville, IL, USA

problem #355

Jan 012012

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 120,000 miles

Safety hazard of sharp plastic edges in the event of an accident.

- , Thomson, GA, USA

problem #354

Mar 012012

Ram 1500 Laramie 5.6L

  • Automatic transmission
  • 190,516 miles

Dash cracked by the passenger air bag. It's been cracked for a while but i didn't notice till one of my passengers mentioned it. It really expands on hot days.

- , Hayward, CA, USA

problem #353

Mar 012013

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 111,000 miles

I just bought myself a 2003 dodge ram 1500 back in february of 2013 .. i didn't have the car for a month when the dash started cracking ... its getting worse and i don't think i should be responsible for fixing it ! If i would've known i was going to have a problem like this with a newer dodge i would've just kept my 96 one that i never had a issue with ..something needs to be done bc every time i turn on my defrost i have pieces of plastic shooting out and it makes my car look like sh*t !

- , murrells inlet, SC, USA

problem #352

Dec 142012

Ram 1500 4.7L

  • Automatic transmission
  • 59,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard

Just under two years ago a church member whom has a ram 1500 showed me his cracked collapsed dashboard. It was horrible and I was thinking what was he using to make that happen. Then I noticed a small crack near just under the window shield that spread down to the top of the glove compartment. Took the truck to the local dodge dealer (ROUNDTREE) and was told the repair would cost me 1200.00. This is obviously a defect in the material and needs to be recalled ASAP!

Update from Aug 16, 2013: The dash crack has grown longer. Took to dodge and they said 1300. To replace.

- , Mobile, AL, USA

problem #351

Mar 172013

Ram 1500

  • Automatic transmission
  • 116,000 miles

Just bought a really nice 2003 Dodge Ram 1500 which looks new inside and out. The only problem is the cracking dash that takes the looks away from the truck. I worked for automotive interior supplier and this would not happen if proper testing was done before installation in trucks. Dodge needs to step up and replace since we stepped up and saved their company.

- , New Bern, NC, USA

problem #350

Jul 172012

Ram 1500 Laramie 5.7L Hemi

  • Automatic transmission
  • 77,000 miles

Should not have to fix something like this so soon. I have seen several newer years doing the same thing. I have had trucks 30 years old without the dash cracking, not a dodge.

- , Zebulon, NC, USA

problem #349

Apr 192006

Ram 1500

  • Automatic transmission
  • 45,000 miles

I purchased my truck Jan 2006 with only 32,000 miles. In around Apr 2006 my dash board started to fall apart. I have been on several different websites looking for anyone else having the same issue, and low and behold there are SEVERAL people out there having the same issues with this make and model. I also checked for any recalls and I was very surprised to see there wasn't even an investigation started. Please help to get our dashboards replaced.

- , Grandfield, OK, USA

problem #348

Jan 012011

Ram 1500 Laramie 5.7L

  • Automatic transmission
  • 65,000 miles


- , Encinitas, CA, USA

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