This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Ram 1500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V038000 (power train ) but was informed that the parts were not available. The contact felt that since the failure was reported in February of 2013, there should have been a remedy available before September of 2013. The contact had not experienced a failure. The current mileage was 60,000. Updated 11/13/13
The contact owns a 2009 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 13V038000 (power train). The dealer and manufacturer were contacted and stated that the part was not available to complete the recall repair. The contact had not experienced a failure. The vehicle was not repaired.
I keep getting recall notices since June about rear axle pinion nut, I have called Dodge dealer several times to schedule the service for the replacement. They do not have the part or don't know when the part will be there. When will they get part "?"!!!! I don't want to get in wreck or ruin truck if part fails!!!!
NHTSA 13V-038 safety recall N08 rear axle pinion nut. As of 9-12-2013 manufacturer claims there is no schedule for the delivery of parts to make the repair. It is now 161 days from notification without service or repair. Dealer and manufacturer both claim the contact will receive notice when the parts become available.
The contact owns a 2009 Dodge Ram 1500. The contact received notification of NHTSA campaign number 13V038000 (power train) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repairs. The manufacturer was notified. The contact had not experienced a failure.
- Antonito, CO, USA
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The contact owns a 2009 Dodge Ram 1500. The contact received NHTSA campaign number: 13V038000 (power train) in the mail. The contact attempted to have the remedy performed but was advised by the dealer that the parts were unavailable. The contact stated that abnormal noises were being emitted from the vehicle but he could not determine if the failure was contributed to defect listed in the recall. The vehicle was neither serviced per the recall nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.
The contact owns a 2009 Dodge Ram 1500. The contact referenced NHTSA campaign number: 13V038000 (power train) and stated that the parts had not become available for over one year. The manufacturer was made aware of the problem. The contact had not experienced any failures...updated 12-30-13 updated 1/14/2014
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving various speeds, a noise emitted from the drive shaft area. The noise would cease upon engagement of the brake pedal. The vehicle was included in NHTSA campaign id number 13V038000 (power train) however, the part needed to complete the repairs was unavailable. The manufacturer was unable to provide an expected date for the remedy part to become available. The approximate failure mileage was unavailable. The VIN was not available.
The contact owns a 2009 Dodge Ram 1500. The contact stated that after receiving NHTSA campaign I.D. number 13V038000 (power train), he called the dealer to make an appointment. The dealer stated that they did not have the part to remedy the vehicle. Five months after the receiving the recall, the contact called the dealer again to make an appointment but the dealer stated that the part would not become available for another year and a half. The contact did not call the manufacturer. The contact had not experienced a failure. The VIN was not available.
Rear pinion nut broken /loose causing drive shaft problems. Problem was under recall for over 6 months or more, was always told by Dodge concerns have been upgraded but unable to have vehicle repaired. Now vehicle almost crashed on highway due to this non repaired recall. Dodge still don't give any answers why it takes so long. Vehicle is now at dealer and Dodge cant' even say if falls under warranty. Recall # NO8/NHTSA 13V-038.
The contact owns a 2009 Dodge Ram 1500. The contact stated that he received notification of NHTSA campaign number: 13V038000 (power train). The dealer was contacted and stated that the part was not available for repair. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure. The current mileage was 51,000.
The contact owns a 2009 Dodge Ram 1500. The contact referenced NHTSA campaign id number 13V038000 (power train) and stated that the part needed to correct the failure was unavailable. The manufacturer was notified and was unable to provide an expected date for the remedy part to become available. The contact had not experienced any failures.
The contact owns a 2009 Dodge Ram 1500. The contact stated that there was a recall associated with NHTSA campaign id number 13V038000 (power train) and the part was unavailable. The manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced any failures.
The contact owns a 2009 Dodge Ram 1500. The contact stated that there was a recall associated with NHTSA campaign id number 13V038000 (power train) and the part was unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced any failures. Updated 10/17/13
The contact owns a 2009 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 13V038000 (power train). The manufacturer and dealer were contacted and stated that the parts were not yet available for the repair. The vehicle was not repaired. The current mileage was 31,000.
The contact owns a 2009 Dodge Ram 1500. The contact stated that NHTSA campaign number 13V038000 (power train) had exceeded a reasonable time for repair. The dealer advised that the part was not available. The manufacturer advised that they did not know when the part was going to become available. The contact did not experience the failure however he feels that he might cause a crash.
Safety recall N08/NHTSA 13V-038 issued 2/13. Letter received that 'parts required to provide a permanent remedy for this condition are currently unavailable. Chrysler will contact you again by mail, witha follow up recall notice when remedy parts are available.' Continued to call dealer and continuously told parts have not been recieved yet. In May 2013, had dealer confirm rear axle pinion nut was tight (they still did not have parts to fix recall). Have in writing that nut was tight and all was fine. Aug. 16, 2013, the nut fails and driveshaft snaps free (gears sheared off). Lost complete control of vehicle due to rear wheels locking. Luckily had just exited rt 80 on to side road. Dealer confirmed all due to pinion nut failure. Dealer ordered all new parts to rebuild truck. When asked if this will render the recall 'fixed' he says no. We still have to get the recall pinion nut fixed on the new part. But there is no fix!! so they are basically placing my family in a death trap again. Who is going to stop the blatant negligence at this point" isn't this site for the protection of the people" help us! this isn't a hot spilled cup of coffee. This is not a frivolous request.
The contact owns a 2009 Dodge Ram 1500. The contact stated that in March of 3103, he received notification of NHTSA campaign number: 13V038000 (power train ). the contact stated that he notified the dealer and they stated that the parts would be available until June 2013. The contact waited until June to have the vehicle repaired but the parts were still unavailable. The contact stated that he wanted to get the vehicle repaired and feels it was a safety issue with the replacement parts not being available. The contact had not experienced a failure. Updated 10/17/13
Referencing NHTSA campaign number: 13V038000. I received notice my truck is involved in this recall late April or early May 2013. The letter stated when parts were available I would be sent a follow up letter so that repairs could be made. I contacted marmies motors in great bend, ks 6/20/2013 and they stated the follow up letters had not been issued. It is now August 15, 2013 and I still have not received the follow up letter. This is entirely to long of time period and Chrysler is making a mockery out of the NHTSA not only in the delay of notifying owners about parts availability, but also their slow notification time of the original recall letter which according to your notice was to begin in March, 2013.
A D V E R T I S E M E N T S
- Clifton , VA, USA