7.4
pretty badTypical Repair Cost:
$225.00
Average Mileage:
95,914 miles
Total Complaints:
13 complaints
Most common solutions:
- dodge should recall these and fix them (6 reports)
- make a replacement cover at cost to owners (2 reports)
- not sure (2 reports)
- either cover it and sell the truck or replace the dash (1 reports)
- i'm going to coat the upper dash with fiberglass (1 reports)
- plastic dash cover and cover with a dash mat good stuff (1 reports)
accessories - interior problem
Helpful Websites About 1999 Dodge Ram 2500 cracked dashboard
2006Jan 01
Ram 2500 2500 HD 5.9L V8
- Automatic transmission
- 162,000 miles
I really like my 1999 dodge ram 2500 4x4 except for the "dashboard". Although I bought it used in 11 06 with 109000 miles on it. 2yrS later my rear-end went out, that got me foe 1800 bucks. Now in may of 09 my fuel pump and water pump went out. I now have 162000 miles on it, but I still love my biotch.
2006Nov 15
Ram 2500 Sport V8
- Automatic transmission
- 46,000 miles
after reading on the internet about dodge ram dashes falling apart I called the 1-800 and got told that dodge would have to do a diagnostic on my car which they will charge me for. I said the problem with my dash is visible to the human eye so why do you have to put my truck on a machine and charge me. Answer was that is the way dodge does auto repairs. This can't possibly be true.
My truck has been garage kept an only has 52,000 mile on it and the dash is falling apart, I can't even sell the thing. I don't think I should have to pay for this defect.
Is there a better number and higher ups I can talk to.
Thank you Kris Lyons
A D V E R T I S E M E N T S
2004Jan 01
Ram 2500
- Manual transmission
- 75,000 miles
It's amazing that my '84 and '91 Dodge WORK trucks have no dash crack problem but the babied '99 has fallen apart. The stealer, I mean dealer, wants $550 for the part and says it's the sun in the South that's the problem, I guess there is no sun in the sky where the vehicle was designed... I've been a Dodge man for decades, now I await their comeuppance and bankruptcy, they deserve all they get. I sure hope Toyota or Nissan come out with a diesel 3/4 or 1 ton soon as I need a new truck!
1920Feb 12
Ram 2500 2500 4x4 5.9L
- Automatic transmission
- 71,000 miles
I'm really disappointed, in the fact that this even happened.
Dodge boasts about how much better there trucks are, and they can't make a dashboard that stays together. I can't believe they will do nothing about making this problem right with all the owners. "SHaaaame on you Dodge"
2004Dec 06
Ram 2500 Quad Cab SLT Cummins
- Manual transmission
- 80,000 miles
started to notice a problem when I pulled the front bezel to replace the radio, a small piece chipped off the dash above the instrument cluster. thought I was the problem. since then the whole dash has cracked up, and I see all these complaints. I agree with all the others, that dodge should fix it, or at least provide an improved part at cost.
A D V E R T I S E M E N T S
2004Dec 12
Ram 2500 SLT Cummins Diesel
- Automatic transmission
- 100,000 miles
We noted the triangular hole in the top right of the dash when we bought the truck used three years ago, and felt it must have been some kind of accident. but in the past three years, the cracking has spread and more pieces have fallen "in". so this year I used epoxy glue on the cracks and put one piece back in place. i couldn't find any pieces that must have fallen down inside the dash area. I don't expect ever to get any satisfaction from Dodge. I will fiberglass the dash to isolate it from further UV effect, and to hold together any further cracking that may be about to occur. Then I will just cover that with a cover I just bought, to make it not look so bad. Tough luck. I bet you Dodge was compensated by the bastards that did the plastic work for them in supplying those dash assemblies. It's a major flaw not to have used UV-resistant material. I noted that the complaints I just looked at here were 8 out of 9 in the southern US, where UV is a big problem. My truck spent a year or two in Florida before I bought it. But now I'm up in Nova Scotia and the UV is minimal, so it might last until I get it glassed.
2005Sep 21
Ram 2500 2500 4x4 V10
- Automatic transmission
- 79,000 miles
I never would have bought the truck from the dealer if he hadn't promised to fix what at the time was a hairline crack over the gauge cluster. He of course acted like he never said he'd fix it (Lesson learned? = GET IT IN WRITING!)
Since that time I've kept a reflective window screen in place when it's parked. It didn't make any difference. It's now cracked in too many places to list. Driving along one day a hole opened up in front of me and the piece fell down in, and out onto the floor later when it got jounced out.
Yup. Chrysler sucks. So do their trannies. I've already paid over $800 on that when it's another known defect.
And your track bar failures in the suspension? Another known defect. I'm on my 3rd one in as many years. Niccccce design.
And your A/C damper door problems?..I got that too. The compressor makes nice cold..it just isn't getting past the vacuum motor that won't hold the damper door open. In the winter I have the reverse problem. Nice hot water at the engine...it just can't get past the heater core and blower.
Chrysler? Let me be the first to tell you...you're going out of business. And new company owners haven't made a damn bit of difference in the quality of your vehicles. My overpaid brother-in-law works for you and he's dumber than a bag of wingnuts. Then again...maybe I'm dumber... I bought one of your POS vehicles.
Say buh-bye. We're all going to other makes...you shmucks!
2007May 15
Ram 2500 2500 HD 5.9L Cummings
- Automatic transmission
- 86,000 miles
After checking Google for a replacement dashboard cover and coming across AutoBeef, I became even more upset about my dashboard. To think that I bought another '06 Ram 3500 and the same thing could happen to it. I have tried to buy American, even though these vehicles were put together in Mexico. What do you think about that? I'm just sore!!
2008Apr 19
Ram 2500 5.P Cummings
- Automatic transmission
- 79,350 miles
I haven't read anything yet explaining the real problem. I've worked around plastic process for 20 plus years, it's the damn type of plastic used when they outsourced the dashboards. For one it's not UV proof, it is too brittle, it is not reinforced and they saved a ton of money on it. There is no way the Corp. is going to foot the bill for the problem. We should go after the vendor as a class action lawsuit! Most likely they are already out of business because of problems like this. I think I'll check out the plastic dash cover I've read about here.
P.S. This truck is a monster that will eat Chevy's and Fords, I'ver never seen anything with this kind of torque!
A D V E R T I S E M E N T S
2007May 06
(reported on)Ram 2500 SLT 5.9 DIESEL
- Automatic transmission
- 124,000 miles
Looks as though I get to join some of the "happy" Dodge owners as a member of the broken dashboard club. Looks like it's going to be another quirk of owning a second gen Dodge truck. Aside from the truck being a 99, I guess they'll defend it by saying Illinois is too hot in the summer and too cold in the winter and that the truck wasn't intended to be operated in such extremes.
2008Mar 01
Ram 2500 Xlt Larime 24 valve Diesel
- Automatic transmission
- 55,000 miles
Dash board cracked for no reason. Interior dome light broke for no reason. At 33,000 miles, the fuel filter went out at the repair cost of $2,700.00. The dash shouldn't of cracked, especially because I use a shade cover on a daily basis and the windows are tinted. This SUCKS!!!! Wish Dodge would recall this problem.
2007May 14
(reported on)Ram 2500 SLT CUMMINGS
- Automatic transmission
- 34,526 miles
i bought this truck new in 1999 and this problem started when the truck had about 27,000. dodge should recall these dashes and fix them. to many are cracking for it to be just one or two people complaining.
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A D V E R T I S E M E N T S
2008Feb 04
Ram 2500 Slt 4x4 5.9L Diesel
Guys and ladys. get your self the plastic dash cover and in stall them easy as pie.
then cover withe a dash mat fix for about 225. looks good just did it. my dash just
imploded easy fix.
Jim H.
Inyokern, CA, USA
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