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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
75,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 2500 body / paint problems

body / paint problem

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2002 Dodge Ram 2500 Owner Comments

problem #10

Apr 012016

Ram 2500

  • 198,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Ram 2500. The contact stated that the dashboard was fractured in several areas. The failure started small, but worsened progressively. The manufacturer was not notified of this failure and no repairs were made. The failure mileage was 198,000.

- Fort Myers, FL, USA

problem #9

Jun 182014

Ram 2500

  • 167,000 miles
The contact owns a 2002 Dodge Ram 2500. The contact stated that the dashboard had a hole that was increasing in size and it was collapsing. The contact also stated that the air conditioning was malfunctioning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,000.

- Mohrsville , PA, USA

problem #8

Mar 072012

Ram 2500

  • 70,000 miles
The contact owns a 2002 Dodge Ram 2500. The contact stated that the dash board was cracked and was starting to collapse. Also, the contact mentioned that the left fuel pump would intermittently fail and cause the vehicle to independently decelerate. The vehicle was taken to the dealer where the technician diagnosed that the dash board, fuel tank and injector pump needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 92,000.

- Wishram, WA, USA

problem #7

Nov 072005

Ram 2500 6-cyl Diesel

  • miles

A D V E R T I S E M E N T S

The dash in my 2002 Dodge truck busted after 2 years and had only 40,000 miles. This should not had happened so soon. It is now in several pieces.

- Pilot Mountain, NC, USA

problem #6

Nov 052008

Ram 2500 6-cyl

  • 62,000 miles
Dash started to crack. Now I have a large hole in the dash, several cracks and a small hole in the dash. I also have holes and cracks in the bezel. It is a shame Dodge is not replacing the dash. I have a 74 camaro and the dash is not cracked, have a few 95 Chevy, a 95 Buick, 99 Chevy in my family and none of them have the issues with the dash. This is a issue with just about every Dodge Ram owner of the same year!

- Mesquite, TX, USA

problem #5

Oct 292011

Ram 2500

  • 50,000 miles
The contact owns a 2002 Dodge Ram model R35. The contact was driving 5 mph when smoke emitted inside of the vehicle and flames were visible from the hood. The failure caused the contact to drive into a ditch but there was no crash. The doors failed to open during the failure so the contact escaped by punching and shattering the windshield. The vehicle was towed to a private mechanic where the mechanic confirmed that the power disruption caught fire. The manufacturer was contacted. The vehicle was destroyed. The failure and the current mileages were 50,000.

- East Jewett, NY, USA

problem #4

Aug 062009

Ram 2500

  • 80,000 miles

A D V E R T I S E M E N T S

The dash in my 2002 Dodge Ram quad cab pickup began to crack and has now completely shattered. There are pieces that have broken off and are now effecting my heating and cooling system. I am concerned that if I hit a bump to hard that a piece might actually dislodge and harm someone. Or cause even more severe internal damage that might effect my ability to operate the vehicle.

- Webster, TX, USA

problem #3

Jul 012011

Ram 2500

  • miles
The dash has several cracks in it.

- Union, SC, USA

problem #2

Feb 022008

Ram 2500

  • 85,000 miles
The contact owns a 2002 Dodge Ram. While the vehicle was stationery, the exterior body paint exposed a white spot the size of a softball. The defect was located on the driver's side door and the hood. In addition, there was bubbling on the exterior paint near the driver's side fuel tank. The vehicle was taken to an authorized dealer and they stated that the exterior body paint defect would eventually rust from the inner to the outer surface. The authorized dealer advised that the vehicle be brought in when it begins to rust and possibly repaired at no cost. As of July 24, 2008, the vehicle has not been repaired. The contact took the vehicle to an auto body shop for a second opinion. The VIN was unknown. The failure mileage was 85,000 and current mileage was 89,000.

- Columbia , MD, USA

problem #1

Dec 172003

Ram 2500 4WD Diesel

  • Manual transmission
  • 45,000 miles
Bed started separating from the body of the vehicle on both rear sides. Dealer admitted they had a problem with those vehicles. Manufacturer was nasty, and indicated that by law they guaranteed vehicle for three years or 36000 miles.

- Anthony, NM, USA

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