2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,942 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 2500 miscellaneous problems

miscellaneous problem

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2002 Dodge Ram 2500 Owner Comments

problem #18

Aug 182018

Ram 2500

  • 85,000 miles

A D V E R T I S E M E N T S

Dashboard has started cracking and sharp pieces of plastic have become loose creating a potential for them to become projectiles in the event of an accident. Seems most of the plastic trim pieces are brittle inside the vehicles passenger cabin.

- Hermiston, OR, USA

problem #17

Oct 312004

Ram 2500

  • miles
The dash has cracked into several pieces that are now a hazzard of flying shards in case of an accident. Also there are holes int the dash where the pieces have broken out that can allow debris to fall inside the dash that can cause fires or electrical shorts.

- Walkertown, NC, USA

problem #16

Aug 152014

Ram 2500

  • 79,950 miles
Truck garage kept for 10 of its 14 years. Current mileage 2017 = 90,000. Aug 2014 dash board began to crack and fall apart - truck had only 79,950 miles! plastic pieces fall into dash holes and get stuck under dash amongst steering wheel, electrical wires/controls, etc. Plastic pieces can fall at any time whether in motion or stationary.

- Culpeper, VA, USA

problem #15

Jan 012005

Ram 2500

  • 30,000 miles

A D V E R T I S E M E N T S

The dashboard has literally broken into pieces and shards 3 years after we purchased the truck. It is a very dangerous situation as we have great concerns for the safety of those driving and/or riding in the vehicle. The shards are very sharp and could either puncture the airbag or cause harm to an individual in the event of an accident. There are many vehicles within a period of years made by this manufacturer that have all had this similar issue. It is obviously due to a defect in the plastic used in the dashboards and the manufacturer has not offered a recall for this real safety issue. Would they settle for this with themselves or their loved ones in a vehicle with this issue. The dashboard is literally disintegrating.

- Boise, ID, USA

problem #14

Dec 032013

Ram 2500

  • 1 miles
The dash is cracking and disintegrating and the sharp shards of the plastic dash pieces are a safety hazard.

- Albany, CA, USA

problem #13

Jan 012009

Ram 2500

  • 120,000 miles
Dash started cracking in 2009 and pieces are falling off. The cracked dash and loose pieces are dangerous and could cause serious bodily harm if I was in an accident. There should have been a recall on this issue years ago.

- Taylorsville, GA, USA

problem #12

Aug 142015

Ram 2500

  • 58,000 miles

A D V E R T I S E M E N T S

Dash cracking severely. If airbag deploys plastic shards will impale passenger and/or driver

- Sistersville, WV, USA

problem #11

Jan 012010

Ram 2500

  • 160,000 miles
The dashboard is cracking badly and crumbling. Large holes are forming and broken pieces of plastic from the dash are falling into the dash area. The dealer won't do anything about it.

- Hayden, CO, USA

problem #10

Jan 052009

Ram 2500

  • 60,000 miles
1) electrical problems. Lights kept going in and out 2) dash cracking and crumbling. Pieces falling into air vents and preventing windshield from defrosting! dangerous! could cause an accident. Dash is in such bad shape that if passenger air bag were to be deployed it could kill someone due to flying pieces of hard plastic all over the vehicle. Make Dodge recall this product! what are you waiting for? you already have thousands of complaints for this problem!

- Locust Grove, GA, USA

problem #9

Mar 012011

Ram 2500

  • 87,000 miles
The dash of my 2002 Dodge Ram 2500 has cracked and large pieces have broken and fallen inside exposing the wiring and could become a potential hazard in the event of an accident.

- Fairmount, GA, USA

problem #8

Aug 202009

Ram 2500

  • miles

A D V E R T I S E M E N T S

My 2002 Dodge Ram dash is falling apart. It is a two part dash, with both parts cracked apart and getting worse. Now a piece is inside the dash system over the steering wheel. This seems to be a well known problem as when I went to the local Dodge dealership and showed the issue to the parts representative, he indicated that he knew all about this issue. Replacement parts are close to $400 for each part, or almost $800 for both defective dash parts, not counting the labor for removing the dash to remove the bad parts and install new ones. I am concerned about dash pieces falling inside the dash and causing electrical problems that may affect a safe drive.

- Sneads, FL, USA

problem #7

Sep 142007

Ram 2500 Diesel

  • Automatic transmission
  • miles
2002 Dodge Ram 2500, dashboard cracking, collapsing.

- Chesapeake, VA, USA

problem #6

Mar 242006

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 33,000 miles
Dash cracked in several places for no apparent reason.

- Henderson, NV, USA

problem #5

Nov 132006

Ram 2500 8-cyl

  • Automatic transmission
  • 55,000 miles
The contact owns a 2002 Dodge Ram. The dashboard has cracked in several places. The vehicle is occasionally parked in direct sunlight and has not been inspected by a dealer. The current mileage is 60,000 and failure mileage was 55,000.

- Boca Raton, FL, USA

problem #4

Feb 252007

Ram 2500 4WD 6-cyl Diesel

  • Manual transmission
  • 90,000 miles
I have a 2002 Dodge pickup that the dash is cracked. A piece of it has fallen into the dash. I'm concerned that it will collapse and cut into the wires in my dash.

- Etters, PA, USA

problem #3

Apr 282004

(reported on)

Ram 2500

  • miles
FOIA addressed to cpsc request a copy of all records pertaining to complaints re 2002 Dodge truck Ram pickup single vehicle collision caused by a vehicle defect (search attached). (nar)

- Las Cruces, NM, USA

problem #2

Mar 152003

Ram 2500

  • Automatic transmission
  • 5,000 miles
I brought my truck to the dealer because it pulled to the right and shuddered at 75mph. I had already had 3 alignments on it since I bought it. Dealer said it was due to the tire wear. Tires wore out at 27,000 miles. Dealer was shocked; it?S a new truck the tires should have lasted 40,000 miles. I got new tires but the truck still pulls right and now it is starting to shudder at 65mph. I have had a pull problem since day one. I have also noticed that the raido lights and all dash lights go out when the key is turned to the rear and giggled a bit. I am bringing the truck in to the shop again this week. I hope it can be fixed.

- Carthage, NY, USA

problem #1

Apr 062002

Ram 2500 4WD

  • miles
No summary.

- Northwood, OH, USA

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