Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 2500 steering problems

steering problem

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2002 Dodge Ram 2500 Owner Comments

problem #4

May 292010

Ram 2500 6-cyl Diesel

  • 120,000 miles


The contact owns a 2002 Dodge Ram 2500. While driving at 2 mph, the contact noticed that the gear box shaft had shattered under the steering wheel. The vehicle had not been inspected but the contact personally replaced the shaft. The current and failure mileages were approximately 120,000. Updated 08/24/10 updated 08/25/10

- Red Buff, CA, USA

problem #3

Aug 032005

Ram 2500 4WD Diesel

  • Automatic transmission
  • miles
The contact owned a 2002 Dodge Ram 2500 quad cab diesel. While her husband was driving the steering shaft broke. Prior to this she heard a grinding noise, but they never could detect where the problem originated. The vehicle is cufrrently at the dealership and they were going to replace steering gea rbox shaft. During an accident consumer was unable to steer the vehicle. He lost full control of the vehicle. Luckily he was pulling into a parking lot. Was not going very fast at the time.

- Sacramento, CA, USA

problem #2

Sep 092004

Ram 2500 8-cyl

  • Automatic transmission
  • miles
While making a left turn consumer noticed that the steering wheel became stiff and was unable to steer it properly. Consumer took vehicle to dealer for inspection, and mechanic determined that the steering shaft needed to be replaced.

- Wind Gap, PA, USA

problem #1

Feb 032004

Ram 2500

  • miles
While driving steering wheel became loose and vehicle wandered from side to side. Consumer took vehicle to the dealer for inspection, and mechanic determined that steering gear box shaft was defective and replaced it. Consumer stated that steering gear box shaft had been replaced four times earlier.

- Wind Gap, PA, USA

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